I ordered a retainer 8 weeks ago and never received my item. I send multiple emails and called multiple times with no response. They just took my money and didn’t even send me what I ordered. Very dis... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I ordered a retainer 8 weeks ago and never received my item. I send multiple emails and called multiple times with no response. They just took my money and didn’t even send me what I ordered. Very dis... Ver mais
A empresa respondeu
Can only provide a reasonable review. After I had completed the 6 month program working through all the retainers , I found my teeth had not in fact improved to the extent I had anticipated. I was qui... Ver mais
A empresa respondeu
It’s been almost two months since I sent back my impressions - at first the team was really responsive. However, I still haven’t received a management plan or responses to emails, phone calls or Whats... Ver mais
A empresa respondeu
I was impressed by the customer service. The team was always available to answer my questions and support me through my straightening. I got an Impression Kit online and used their YouTube clips to as... Ver mais
A empresa respondeu
Thank you for taking the time to write us a review. Your honest feedback will only make us get better and better. SmartSmileCo specialises in straightening teeth with premium orthodontist designed clear aligners delivered to your door. Guaranteed for life! We also provide premium whitening products to whiten and brighten your smile.
Sydney, Austrália
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was surprised at how easy it was to get this treatment, I followed the instructions and got my plan through very quickly. I liked what I saw and my aligners came very soon after. Took a little getting used to and I’m only half way through my aligners but the changes are great, I can’t wait to finish. My dentist wanted so much money for big metal braces, these are pretty much invisible and cost way less. A big thanks to the team at smartsmile who helped me when I lost a set, and for helping me get my teeth right after years of being paranoid about my teeth.

Resposta da SmartSmileCo
I got my teeth straightened at the dentist but I use SmartSmileCo for my plastic retainers. They are really easy to deal with and cheaper than ordering via dentist.

Resposta da SmartSmileCo
I had braces before and my teeth started to move. Heard about Smart through my gfs work friend and honestly it made a big difference in my confidence, helped with my work and was so easy to use.
Personally for me I found that my teeth responded really well to the treatment. I had completed the 11 out of the 12 stages of the treatment (prescribed to me) and was very happy with the results. It's been 2 years roughly since completing the 11stages and the shape as kept up. I still wear the stage 11 retainer, once or twice a week to maintain the shape.
Will be completing the last stage, getting a night retainer and doing their whitening treatment to complete everything.
Big thanks to Smartsmile.

Resposta da SmartSmileCo
Can only provide a reasonable review. After I had completed the 6 month program working through all the retainers , I found my teeth had not in fact improved to the extent I had anticipated. I was quite underwhelmed with the finished product. My teeth only required mild corrections too so this wouldn’t fill me with much confidence for those who require more moderate changes.

Resposta da SmartSmileCo
I couldn't be happier with my new teeth and smile! I have had gaps in my teeth since I was younger so decided to take the leap and straighten my teeth with clear aligners. After reading reviews online and seeing great before and afters I decided to choose SmartSmileCo. The price was great, the process was straight forward and easy to follow, and the results were amazing! I now have a new found confidence due to my smile, thank you SmartSmileCo!!

Resposta da SmartSmileCo
I had braces when I was younger but they had moved and I wanted to get them fixed up again. I did a bit of shopping around and because of price and that they are locally based I went with SmartSmileCo. I chose to go to the dentist to get scanned and assessed which was pretty simple. The plan and then aligners came through pretty quickly and the plan was only 5 months long. I was a little worried about one of my teeth not moving perfectly but they helped with getting some refinement aligners to get the result I wanted. Good things about them were they were responsive when I needed help and the aligners were pretty comfortable. Definitely happy to recommend.

Resposta da SmartSmileCo
About 1 month in and already notice the difference!
SmartSmileCo make it so easy to follow and straighten your teeth. I was hesitant to begin with because it was all online, but after speaking with the team and getting my aligners in the mail, it has been hassle free.
I have about 4 months remaining and excited to see the end results.

Resposta da SmartSmileCo
I was going to do the process with another provider, but I got a recommendation to go with SmartSmileco and it convinced to chose them.
They have an incredible service and an amazing team.
I am recommending it to all my friends.

Resposta da SmartSmileCo
So far so good! I’m halfway through my clear aligners for my bottom row and finished with my top row. The top row are looking straighter and better than ever! The bottom row also are looking more aligned, some teeth still need to move a bit but I am only half way through.
Out of 8 different moulds, there was only a bit of discomfort for the initial days of putting them in for 2; I was told that was because that was due to a bigger shift in teeth occurring at once, so it’s less subtle of a feeling compared to the others.
The process is super simple and uncomplicated to follow.
Looking forward to the end result 🤩
I’ve been considering getting my teeth straightened for 6 years and finally have started the process. It has been really simple and easy. I’m nearly finished my straightening and am extremely happy with the outcome already.

Resposta da SmartSmileCo
SmartSmileCo were great! My teeth have never looked better. Very easy process to get my teeth assessed and corrected. I have always been slightly self-conscious about my teeth but not enough to get them done at a dentist which costs a lot more. The price was so reasonable that it was a no brainer to get them done with SmartSmileCo. I have completed the full program now and my teeth are perfectly straight and with the retainers they provided will stay that way.
I would 100% recommend SmartSmileCo.

Resposta da SmartSmileCo
Great service, really happy with final results

Resposta da SmartSmileCo
So far I can say that the aligners are going well. I'm 3 months in to a 9 month plan and my front teeth are looking pretty good already. I went to the clinic for a scan and assessment where they took x-rays etc. I got the teeth whitening kit too which has worked pretty well. I'm glad I got the desensitising pen too. The whitening made my teeth sensitive to temperature but the pen did what it said and got rid of the sensitivity. Really happy so far.

Resposta da SmartSmileCo
Straightening teeth with the Smart Smile aligners was extremely easy. After the initial scan, I received 2 options of treatment together with the visualization of my future teeth and how they would change with each set of aligners. One week later, I received the box with necessary accessories and all aligners which I had to change every 2 weeks. The whole treatment is just 9 months, even for my more complex case. During this whole time, I've seen my dentist just 3 times to check if everything is changing as expected. I still have 3 months to go, but my teeth are almost perfect now, and can't wait for the final result. Using Smart Smile was the best decision and I totally recommend it to anyone: it is a quick, stress-free, convenient solution and you can predict the result and timing of the treatment.

Resposta da SmartSmileCo
I used smartSmile about a year ago, I had very crowded teeth for years and had always wanted to get braces but it was always put off by the price and I didn’t like the idea of a fixed brace. SmartSmile was great, as I could remove the shield if needed (a work presentation and etc) I also loved that it was all supervised by a dentist who gave me confidence in the process making sure my teeth were moving in the right directions and keeping an eye on my gum health. It was a very easy service and I’m so happy with the results. After years of covering my mouth when I smile I can now smile with confidence. Would definitely recommend to others.

Resposta da SmartSmileCo
The smart smile aligners are great! Easy to use and great results. I’m up to set 11 and very happy!

Resposta da SmartSmileCo
Great service and results! I was very happy with Smart Smile from the beginning to the end of the experience. It was easy to get started, I felt supported throughout and most importantly, I’m happy with the results and it was so much easier than getting train tracks like when I was younger. Would definitely recommend.

Resposta da SmartSmileCo
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.