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Smash Casino Avaliações 

233
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really great site. I have had no issues playing or making Withdrawals and the customer support is top notch really friendly and super quick to respond whenever you message! I have no idea about other... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

-----SEE POST PAYMENT NOTE-------The website is good but as soon as you try to withdraw they mess you around, cancelling your withdrawal due to “technical issues”, rejected due to “more wag... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Good choice of games, withdrawals take around 5/6 days. Not found any issues since KYC has been checked. Deposit values need to be staked before you can withdraw. I’ve had two withdrawals process

Avaliado com 2 de um total de 5 estrelas

Honestly, I feel like I’m gambling in the 2010’s again. It took me 3 days to get my verification checked, only for them to reject it and take another day to verify it. After finally being verified... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casino e loja de apostas online

Escrito pela empresa

Smash.casino is a high-energy online casino and sportsbook offering the best slots, live casino games, and sports betting all in one fast-paced platform. Built for players who want more than ordinary gameplay, Smash.casino delivers instant loading, smooth navigation, and a seamless experience across desktop and mobile. Explore a massive collection of online slots, progressive jackpots, and classic table games like blackjack and roulette, alongside immersive live dealer rooms and a full sportsbook covering major leagues and live in-play betting. Whatever your game, Smash.casino keeps the action fast and non-stop. Every session runs on encrypted infrastructure with RNG-certified fair play, so players can focus on the thrill instead of worrying about security. An exclusive VIP program rewards loyal players with personalized bonuses and a dedicated account manager, on top of competitive promotions and fast, hassle-free withdrawals. Fast, bold, and built to win — Smash.casino brings the best slots, live casino games, and sports betting together in one high-energy platform.


Informações de contato

Infirmação importante

3,4

Bom

O TrustScore é 3.5 de um total de 5

233 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(233)

233 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

Reli bad site deposited 130 and then…

Reli bad site deposited 130 and then they gave me 2 pound bonus I won 1000 took 6 days to tell me they Carnt pay me out Cus it was off a bonus and took 900 of my winning and put 100 back into my account I would reli never play this site again I think they take your ID tbey am a big fraud and I will get them closed down don’t waste your money on this site

20 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hello,

Thank you for sharing your experience, and we're sorry to hear about the frustration surrounding this bonus win.

Bonus terms, including maximum win caps and wagering requirements, are outlined in our Terms & Conditions and are applied consistently across all players to ensure fairness. We understand it can be confusing when this affects a larger win, and we'd really like the opportunity to clarify exactly how these terms applied in your case.

We'd also like to note that requesting documents such as ID is a standard part of KYC (Know Your Customer) verification, a requirement for all online casinos to help keep player accounts secure.

Please reach out to our Smash Casino support team directly so they can walk you through the details of your account and address your concerns properly.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Good

Good Cassino il Love

4 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hello,

Thank you for the kind words!

We're really glad to hear you love your experience with us here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Fijne casino

Fijne casino. Eerlijke winkansrn en snelle reacties bij de klantenservice. Aanrader.

16 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hallo,

Bedankt voor de fijne feedback!

Fijn om te horen dat u de kansen eerlijk vindt en dat onze klantenservice snel reageert bij Smash Casino.

Met vriendelijke groet,
Het Smash Casino Customer Support Team

Avaliado com 4 de um total de 5 estrelas

UPDATED - They eventually paid out - The website is good but as soon as you…

-----SEE POST PAYMENT NOTE-------The website is good but as soon as you try to withdraw they mess you around, cancelling your withdrawal due to “technical issues”, rejected due to “more wagering required”

Now it seems that they’ve removed their live chat/support service from their website so I’m not able to even chase it up.

Ridiculous company, pretty sure it’s a scam but if they pay out I’ll update the rating.
UPDATE: I spoke to the chat support as it became available. Support have always been good, and they told me it can take more time, I waited a total of 16 days from my first withdrawal request. BUT they did pay me.

It seems like they're having technical difficulties on their end, possibly because it's a new casino.

The wagering requirements are good on the sign up offer. Was like 10-20x deposit and bonus or something.

I may use the site again, just be aware of the long withdrawal time.

14 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hello Tom,

Thank you for taking the time to update your review, and we're glad to hear your withdrawal did come through, even though the process took longer than expected. We appreciate your patience throughout, and we're sorry for any confusion around live chat availability during that time, we're always working to improve response times and platform stability here at Smash Casino.

Thanks also for the kind words about our support team once you were able to reach them, and for the note on our wagering requirements. Feedback like this genuinely helps us improve the experience for both new and returning players.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Best casino

12 de agosto de 2026
logotipo da Smash Casino

Resposta da Smash Casino

Hello,

Thank you for the kind words!

We're delighted to hear you consider us the best here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service! Swift response and great games!

12 de agosto de 2026
logotipo da Smash Casino

Resposta da Smash Casino

Hello,

Thank you for the amazing feedback!

We're delighted to hear you've had swift responses from our customer service team and are enjoying the games here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 5 de um total de 5 estrelas

Muy amenos los juegos

Muy amenos los juegos. Divertidos

11 de agosto de 2026
logotipo da Smash Casino

Resposta da Smash Casino

Hola,

¡Gracias por tus amables palabras!

Nos alegra saber que encuentras los juegos divertidos y entretenidos aquí en Smash Casino.

Saludos cordiales,
Equipo de Atención al Cliente de Smash Casino

Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM ‼️‼️‼️‼️‼️‼️


SCAM SCAM SCAM ‼️‼️‼️‼️‼️‼️
Awful site the games are not played out fairly after making numerous amounts of deposits I had no return at all, dead spins after dead spins, when contacting customer support they tried to offer me €20 bonus as if it would make up for the amount of losses. I have requested to close my account immediately after realizing this site is a scam please ignore do not waste your money and be a victim of a scam, all the good reviews are played actors they must have been paid off or were offered a bonus for the reviews I just hope this helps other people from making the same mistake I did please ignore.

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hello,


Hello,

I like Smash casino because of the games they offer. I mostly play slots but there is sport and live games also. They have a good reward system like the deposit streak and experience points. I think this casino has all you want.

11 de agosto de 2026
logotipo da Smash Casino

Resposta da Smash Casino

Hello Remco,

Thank you so much for this great feedback!

We're really glad to hear you're enjoying the slots, along with our sportsbook and live games, and that our rewards system, including the deposit streak and experience points, has added to your experience here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience

11 de agosto de 2026
logotipo da Smash Casino

Resposta da Smash Casino

Hello,

Thank you for the kind words!

We're delighted to hear you've had an amazing experience with us here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Thanks you Good casino

Thanks you Good casino

9 de agosto de 2026
logotipo da Smash Casino

Resposta da Smash Casino

Hello,

Thank you for the kind words!

We're glad to hear you're enjoying your experience with us here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 1 de um total de 5 estrelas

This site is fraud do not use I put £50…

This site is fraud do not use I put £50 in and once the bonus went I withdrew 200 they said i have no valid id which they did not ask for on registration it goes to a chat where they want you to give more id. I also put another 50 in just before this and played one 2 pound game and all my money disappeared do not use !!!!

7 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hello Jay,

We're sorry to hear about the confusion regarding ID verification.

While registration itself doesn't always require immediate ID submission, verification documents are typically requested at the point of withdrawal as part of standard KYC (Know Your Customer) requirements, which all casinos must follow. We understand this can feel unexpected if it wasn't communicated clearly upfront.

We'd also like to look into the deposit and gameplay you mentioned. Please reach out to our Smash Casino support team directly so they can review your account in full.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 1 de um total de 5 estrelas

Rats

If I could do lower I would. Absolute scam site stay away. Been trying to withdraw money for ages they won’t allow it. Reason after reason “oh the proof of ID wasn’t in a PDF format so we rejected your request” “actually we want a JPEG for your ID we can’t accept a photo after we asked for a photo” utter scammers

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas
logotipo da Smash Casino

Resposta da Smash Casino

Hello Shaun,

Thank you for the kind words! We're glad to hear you're enjoying the games and found the withdrawal process simple here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Très bon site recommande pour les…

Très bon site recommande pour les amateurs de casino

5 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Bonjour,

Merci beaucoup pour ces gentils mots et pour avoir recommandé Smash Casino aux autres amateurs de casino !

Cordialement,
L'équipe du support client Smash Casino

Avaliado com 5 de um total de 5 estrelas

Great selection of games and excellent…

Great selection of games and excellent support!

4 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hello Martin,

Thank you for the kind words!

We're delighted to hear you're enjoying the game selection and found our support team excellent here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Avaliado com 5 de um total de 5 estrelas

It brilla lnt

It good . The games are good chocied. Custmore service is excellent and quick at resolving any issues

4 de agosto de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hello,

Thank you for the kind feedback!

We're glad to hear you're enjoying the range of games and that our customer service team has been quick and effective at resolving any issues here at Smash Casino.

Warm regards,
Smash Casino Customer Support Team

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 1 de um total de 5 estrelas

Processing the withdrawal is headache

Processing the withdrawal is headache, avoid at all costs as this casino is no legit, it’s a scammer never ever use this casino

31 de julho de 2026
Avaliação não solicitada
logotipo da Smash Casino

Resposta da Smash Casino

Hello Costa,

We're sorry to hear about the difficulty you've experienced with your withdrawal.

Withdrawal processing follows standard verification steps to ensure account security, and we understand it can feel frustrating if the process takes longer than expected.

We'd really like the opportunity to look into your specific case.

Please reach out to our Smash Casino support team directly so they can review your account and provide you with an update.

Warm regards,
Smash Casino Customer Support Team

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