Not a great company. Ordered a coat because there system failed it took over £350 pounds from my bank account and after completing and them acknowledging there systems failed. It then took them 4 day... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I have been a customer of SMI for a number of years and have found their customer service to be 10/10 I spoke with a lady called Shona who rectified an issue I was having with an international order.... Ver mais
A empresa respondeu
SMI has been great for our PPE needs - Connie Warren, the customer experience specialist in particular has been amazing resolving any issues we've had regarding our orders. Thank you so much :)
A empresa respondeu
I have recently taken over as centrally ordering for our company and the communication with Annelie Fisher, Ross Drysdale and Stephen Lewis has been excellent. Shout out to Shona who has followed up... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de roupas e acessórios de segurança
- Serviço de Bordados
- Fornecedor de roupas de proteção
- Fornecedor de equipamentos de segurança
- Loja de roupas de trabalho
Sobre SMI
Escrito pela empresa
SMI is a specialist single source supplier of vital workplace products and solutions.
Our range includes workwear, PPE, footwear, consumables, janitorial supplies, tools, and workplace safety equipment.
We’re here to remove admin hassle and simplify procurement. By consolidating suppliers, invoices, and deliveries, we make managing workplace essentials easier and more efficient.
As an official distributor for hundreds of leading brands, including ROKWEAR®, Uneek, 3M, Moldex, TraffiGlove, LEO, Uvex, JSP, Evans, Polyco, V12, Deb, and Toolbank, you can trust the quality and reliability of everything we supply.
We’re here to remove admin hassle and simplify procurement. By consolidating suppliers, invoices, and deliveries, we make managing workplace essentials easier and more efficient.
As an official distributor for hundreds of leading brands, including ROKWEAR®, Uneek, 3M, Moldex, TraffiGlove, LEO, Uvex, JSP, Evans, Polyco, V12, Deb, and Toolbank, you can trust the quality and reliability of everything we supply.
Informações de contato
Vision House, Bedford Road, Petersfield, GU32 3QB, Hampshire, Reino Unido
- 03304413500
- hello@smigroupuk.com
- smigroupuk.com
4,3
Excelente
123 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We had some issues last year however so…
We had some issues last year however so far this year the lead times have improved a lot.
2 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you Deborah for your honest feedback! :)
Very easy site to use
Very easy site to use. All ways happy to help. Very accommodating
8 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you Tina for your review :)
Good Experience
SMI were new to us and from day one were supportive to our needs. Any problems were resolved quickly, staff were helpful and communicative. Happy to have found a reliable, cost effective supplier.
2 de outubro de 2022
Avaliação não solicitada
Great products
Great products, fast delivery on stocked items, bespoke also very quick. Dealt with the SMI for many years and never had any issues.
7 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you for your feedback Mark :)
Allianz
At Allianz, we all receive excellent service! any issues are dealt with promptly. Our contact, Andrew, always responds to our queries & is a very helpful member of your team.
8 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you so much for your feedback!
Dream Team
Great customer service from Dave and Helen - no query is too small and they have always resolved any issues speedily and satisfactorily. They have strong product knowledge and we know our PPE and workwear requirements are in good hands. It's always a pleasure to do business with them!
1 de janeiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you so much Heather - we'll ensure this is passed on! :)
SMI have always been a pleasure to work…
SMI have always been a pleasure to work with, supplying a good quality product and happy to listen to customers.
30 de junho de 2022
Avaliação não solicitada
Resposta da SMI
Thank you Ariel for your five star review!
Excellent service
Kate is extremely helpful and pleasant to deal with. Very efficient in responding to my emails.
Great customer service.
6 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you for your kind words Sarah, we will ensure these are passed on :)
Excellent customer service
Excellent customer service, individual approach to a client, flexibility and quick result.
1 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you for your feedback
Great Service
Kate is always quick to reply and very helpful when asking questions.
Fast service
2 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you Andrew, this is fantastic to see :)
Good service
Very good service and Grace Bennett is always happy to help with any enquiries I have regarding products, delivery times etc. Happy customer!
2 de fevereiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you Miranda for your kind comments! :)
Great service and support
Prompt, professional, and friendly support from Ellie McShane.
Clear explanations and a walkthrough of what is possible through their portal, ordering etc.
31 de janeiro de 2023
Avaliação não solicitada
Resposta da SMI
Thank you so much Grant - I will pas on the message to Ellie, a job well done!
Equans Experience
Tim is always very helpful with any enquiries regarding the Equans Account. The website is easy to use and notification of the deliveries is always emailed through to me. If any clothing items needs to be added to our account, this is done quickly and efficiently.
Thanks Tim for all your help and assistance.
9 de dezembro de 2022
Avaliação não solicitada
Always a great service from SMI
Always a great service from SMI, Website is easy to use. Resolution to any issues you face always seem to be dealt with professionalism. a great example for customer service for clientele. also a good selection for all your workplace needs!
8 de dezembro de 2022
Avaliação não solicitada
Great service and great range of…
Great service and great range of products. Fast delivery and very competitive.
24 de novembro de 2022
Avaliação não solicitada
Great service
Great service
all ways at the end of the phone and superb support
product are hard wearing and long lasting.
new products added regularly.
7 de junho de 2022
Avaliação não solicitada
Very amiable friendly staff
Very amiable friendly staff, willing to help and ensure continuity. Product line very affordable and the products we have selected are of a good standard for the required purpose.
Would recommend.
6 de junho de 2022
Avaliação não solicitada
Working with SMI
SMI have always been a pleasure to work with, supplying a good quality product and happy to listen to customers.
The addition with new supply lines is also good
1 de junho de 2022
Avaliação não solicitada
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