The Snag Doctor (Liam) came to my house and repaired some damage to a surface in my caravan. The surface was slightly speckled and textured and Liams repairs was brilliant. I know this is what you ex... Ver mais
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Veja o que dizem as avaliações
Vik carried out work to restore two porcelain kitchen floor tiles as well as damaged brickwork outside our house following installation of a new kitchen. We were so impressed by the craftsmanship a... Ver mais
Arranged remotely via Laura at snag doctor to patch a bath crack at my rental property in Manchester. She had multiple problems getting through to the letting agent to get access but persevered and he... Ver mais
Absolutely brilliant job by Ricky at Snag Doctor. He colour-matched the bricks so well that you genuinely can’t tell where the repair work has been done. The finish is spot on and blends in perfectly... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Snag Doctor, our friendly, professional technicians are able to carry out amazing repairs to chips, dents, scratches and holes on a wide range of hard surfaces. By repairing an item on-site, we are able to save our clients time, money and the inconvenience of sourcing a replacement. Our skilled technicians can repair and resurface: wood, stone, brick, sanitaryware, tiles, upvc and more! Whether the damage is caused by impact, staining, burning or accidental damage, we can make any surface look as good as new. Against replacement, we can do the work in less time, at less cost and with less hassle, benefiting both you and the environment. Please note that we are a franchise network and each franchise is managed separately. This account is managed by the head office in the North West.
Informações de contato
Reino Unido
- 01204322510
- info@snagdoctor.com
- snagdoctor.com
4,6
Excelente
184 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Have used Mark from Snag Doctor…
Have used Mark from Snag Doctor Kidderminster/worcester/dudley area on a couple of occasions now to repair a cracked tile around the hearth and repair a cracked shower tray. Absolutely brilliant work!! I cannot thank him enough for the quality of his repairs and the outstanding customer service, the price was excellent value for money as well
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da Snag Doctor
Hi Sally,
Thank you so much so much for your review, it is really appreciated.
Regards,
Steph
Customer Care Team
Unfortunately similar experience from…
Unfortunately similar experience from the Kent Branch, terrible customer service,
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da Snag Doctor
Hi Samantha, I'm sorry to hear this. Please can you email over some more information to info@snagdoctor.com regarding your experience and we can look into this for you.
Thanks,
Steph
Customer Care Team
Snag Doctor's repair of a cracked shower tray
Snag Doctor's repair of a cracked shower tray was a disappointment. Despite paying £156 for a just over one-hour job, the tray cracked immediately after use. Mr. Karl Howarth, initially responsive, went completely silent when I reported the issue and requested a refund. This experience was a waste of money and time. Think twice before choosing Snag Doctor for repairs.
20 de janeiro de 2024
Avaliação não solicitada
Resposta da Snag Doctor
Hi Robert, Please see the below response from Karl (West Yorkshire franchise owner) on google:
'Hi Robert, as stated in correspondence before you instructed us to carry out the repair on the shower tray we advised that the crack repair would not be guaranteed as there was a possibility the crack could return. You asked us to attempt the repair in knowledge of this. This was also stated on the invoice when the work was completed. In terms of a refund no request of this has been received apart from a message to say the crack had returned. We are sorry the repair was not successful on this occasion but this was fully explained before we were instructed to attempt the repair.'
If this does not reflect your experience please send an email to info@snagdoctor.com and we can look into this for you.
Thanks,
Steph
Customer Care Team
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