SneakerSafe Avaliações 

368
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tim was very swift to reply. His communication regarding the shoes and quick dispatch was amazing. I ordered the rare Nike x Faust collab and received the pair promptly. Love the new shoes. I'd defini... Ver mais

Avaliado com 5 de um total de 5 estrelas

SneakerSafe has a great selection of trainers. I found just the pair I was looking for, one that wasn't available on other, more mainstream sites. Delivery took a week, not as fast as some bigger comp... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not sure why I yet again receive another email requesting a review. My view point on this company has not changed. I was requested to remove my initial review to receive my refund, so I did. I wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a pair of Yeezys and Nike sacai from this website and honestly they were top notch. I don’t even write Tammany reviews but I bought these back in October time and they’ve held up really good. I... Ver mais

Detalhes da empresa


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

368 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(368)

18 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

THIS IS FAKE COMPANY WITH FAKE REVIEWS…

THIS IS FAKE COMPANY WITH FAKE REVIEWS - STOLE MY MONEY AND PRETENDED TO SEND SHOES SENT FAKE TRACKING NUMBER !!!! Just trying to scam people then eventually refund you ! They gave me fake Royal Mail tracking number and pretended they shipped it when they never and had no intention to.

8 de janeiro de 2024
logotipo da SneakerSafe

Resposta da SneakerSafe

Hi Joseph, your order was shipped but lost, as explained in our email exchanges. I'm sorry for the inconvenience caused.

Avaliado com 1 de um total de 5 estrelas

I spoke to this company before i placed…

I spoke to this company before i placed my order and was assured i would receive my order next day as i was leaving for a 7 day holiday the day after , they didn’t arrive on returning from my holiday the parcel had been left in a dustbin that had been emptied while i was away , i have contacted this hortid company numerous times and had no reply , i have spoke to ROYAL MAIL who have told me it is down to the this company to contact them and that im entitled to a full refund so now it looks like im £180 out of pocket as they refuse to answer to any correspondence, my daughter didnt get her xmas present and that in itself is disgusting AVOID this company at all costs , they are quick to respond before you place the order but ghost when theres a problem
Now a whole week of emails, messages and contact on their social media platforms with absolutely no response but found time to respond to Paypal who closed the case in their favour, as my dustbin recieved the parcel , royal mail have told me the company can make a claim for missing item and i have provided the refrence number and still nothing from this company absolutely disgusting

18 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

Quick service and great product!

My Air Jordan 3 sneakers arrived very quickly and as described in brand new condition! I’m very happy with my shopping experience and would be happy to buy from them again :)

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb

Superb. This company delivered a panic buy last minute Christmas present in super quick time. Communication, Delivery, Product, Customer Service were all outstanding. Well done Sneaker Safe. I would definitely recommend this company

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delighted with products

Delighted with products. Excellent service !!! Will be buying more on this site. Efficient, reliable. Happy customer !

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would buy from here again ….

Received both pairs of trainers ….

I would buy trainers from here again .
The only improvement would be to answer phone calls .
I like to speak with a person .
They do reply to emails and TIM was helpful.
Happy with SneakerSafe

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM DID NOT RECIEVE ITEM

I ordered trainers that stated next day delivery. It has been a week since I have ordered them. I received a notification that they had sent them to Royal Mail via tracked 24 on Tuesday at 1430. When clicking on tracking states Royal Mail are still awaiting.
After sending an email with no response. I called the number off the website after 2 rings I receive a message saying no response via telephone and to email or text.
I sent a text to be told they will look into this. Since then I have sent a further 2 text messages, raised a dispute, my husband has also called, text and WhatsApp message - they replied to my husband and said they will look into this. However have ignored my attempts at communicating with them.
I am still waiting a response, I still have no trainers and at this moment have paid £230 for trainers that I do not have!
ABSOLUTING DISGUSTING!
DO NOT BUY FROM THIS COMPANY MUST BE A SCAM!

I know have to take this to Financial Ombudsman as it appears the company are continuing to commit theft by not supplying goods. It appears from reviews that this is not the first time this has happened

4 de dezembro de 2023
logotipo da SneakerSafe

Resposta da SneakerSafe

Hi Katie, apologies for this, sometimes a mistake like that can happen. We are working on improving our customer service and your feedback is much appreciated

Avaliado com 5 de um total de 5 estrelas

Excellent delivery

Excellent delivery. I love my trainers and am so happy they were delivered on time. The negative reviews I read almost discouraged me from buying, but I decided to give sneakersafe a trial. And I didn't regret it.

23 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought a pair of Yeezys and Nike sacai…

Bought a pair of Yeezys and Nike sacai from this website and honestly they were top notch. I don’t even write Tammany reviews but I bought these back in October time and they’ve held up really good. I’ll defo recommend!! Sometimes delivery times may vary but the owner has very good communication and will contact you directly if you have any issues. I’ll be shopping here again soon !!!

1 de outubro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

They dealt with my issues quick and efficiently!

So I made a purchase of the loverboy airforce 1s but I never received my confirmation email and started to get worried. The money was still pending in the bank which meant the confirmation on their side was yet complete, after feeling uneasy I did request a refund as I didn’t yet receive my confirmation email and I just want to say, they dealt with it very quickly and efficiently! Therefore I’d like to leave them a positive review as although I did not go through with the purchase, they was genuine and provided my refund. I will only mark it one star down however because it did make me feel a bit uneasy that although I made the purchase, I didn’t get the email confirmation and had I not screenshot my order when I made it, I’m not sure what would have happened as I wouldn’t have had any proof of my order just a purchase made through my bank. I think they could do better to ensure confirmation of order emails is sent out but overall I’m happy with my experience and I will in the future purchase from them! Also their prices are much cheaper than other websites for genuine authentic shoes which I also think is a plus. - just please work on confirmation email/receipts made as soon the purchase is done to put customers at ease!

20 de novembro de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais