I have been a customer of SNGB for the best part of two decades and they have never let me down. Often my orders are complicated and complex but the dedicated sales and technical staff are more... Ver mais
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Veja o que dizem as avaliações
Great service from all of your staff, specially Caroline on the few parts I purchased which she managed them all perfectly, very helpful & very competent.
Many times now you supply the incorrect parts. You need to understand the effect this has on our business costing time, money and dissatisfaction with our customers. In the past 6 months it has happ... Ver mais
After twenty plus years of purchasing old car bits from SNB, you have refined your operation to the point where its difficult to imagine how you could improve on it further. Not the aleays chaepest ar... Ver mais
Detalhes da empresa
- Fabricante de Autopeças
- também em
- Concessionária Jaguar
- Loja de Acessórios Automotivos
- Loja de Autopeças
- Mercado de Autopeças
- Oficina Mecânica
Escrito pela empresa
Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.
Informações de contato
The Heritage Building, Stourbridge Road, WV15 6AP, Bridgnorth, Reino Unido
- 01746 765432
- sales.uk@sngbarratt.com
- sngbarratt.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 53% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been a customer of SNGB for the…
I have been a customer of SNGB for the best part of two decades and they have never let me down.
Often my orders are complicated and complex but the dedicated sales and technical staff are more than up to the challenge.
There is also the personal touch when doing business with SNGB. The person you are dealing with supplies his or her email address.
Well done SNGB and I will continue to recommend you to my many car enthusiast friends.
Neil Kershler
Sydney Australia
Courteous informed service
I agree with the previous notes…
I agree with the previous notes corresponding to one star service.
I had the similar most horrendous experience with SNG Barratt. Regardless whether it was their Dutch office and the worse service at French office, and the liaison between the two is unbelievably time consuming and inefficient ( and I suggest language inconsistent). I have ordered the parts and provided my bank card details. And haven’t heard from either office for two weeks, ( my guess is that they never have available parts and they have to order elsewhere). Two weeks later my card was charged and shipment made whilst I have already found available Jaguar parts from the online store I use regularly and secure.
I called to Dutch office, then was connected to the French one ( the order was delivered to France) and asked for reimbursement. It took then a month to deal with it and reimburse me except all the shipping fees ( ingoing and outgoing), I had to do paperwork and make a follow up emails.
When I expressed my dissatisfaction in writing, they blamed it on me, and prior to that they contacted French department ( most useless in communication or lost in translation), and it was ll in vein.
Therefore, if considering order spare parts for Jaguar, I would never get the order from their website. There are couple of secure online platforms in France, which have most of the parts in stock, communicate efficiently in all languages, and if any problem
Arises easily transfer credit or note of credit to the customer with the shipping fees offered and complimentary services provided.
I had a nightmare communication experience with SNG Barratt, and found them totally irresponsible and lacking customer value and decent communication.

Resposta da SNG Barratt
BAD Communication
I placed an order for Jaguar XJS parts in June 2026. Only received half of the order. Apparently OUT OF Stock. Still waiting.
They say they need more money before they can dispatch the remaining parts.
THIEVES !!

Resposta da SNG Barratt
Ordered two parts in separate orders…
Ordered two parts in separate orders recently, both were delivered very quickly, well packaged.
Good products and very good help from…
Good products and very good help from the company
Very happy have no complaints at all…
Very happy have no complaints at all will use again thank you
Fantastic staff
The staff are very helpful and experienced in there job that gives you confidence in ordering the parts for your car they have a fantastic stock of parts and a great price.
My latest order had one incorrect item
My latest order had one incorrect item. I phoned them up straight away. The could not have been more help full. The correct item was sent out immediately.
Thank you to all at SNG Barratt.
Expertise and discount for jaguar…
Expertise and discount for jaguar drivers club members + prompt delivery
I did not like the cost of postage then you put vat ontop disgusting …
I did not like the cost of postage then you have cheek to put vat on top appalling 2 gaskets that weigh zero and rubber that could have gone in a envelope
Excellent assistance from Sales Reps Max and Phil
Sales reps Max and Phil were most helpful in identifying and helping me order an obscure part for my classic Jaguar XJ6.
Low coolant level warning
Message on dash - Low coolant level even though coolant was ok.
Had previously replaced the coolant level sensor which failed to stop the message.
Replaced the header tank which seems to have immediately cured the fault.
I always find SNG Barrett very good to…
I always find SNG Barrett very good to do business with. Their communications and follow up is excellent.
Ed Bracks
Being of the older generation I prefer…
Being of the older generation I prefer to order by phone . I found the staff member very helpful and knowledgeable. The parts ordered arrived the next day as promised. I couldn’t ask for a better service.
Part was in stock and I had it…
Part was in stock and I had it delivered the following day. What more could I ask for ?
No stress.
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