Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Ver mais
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Veja o que dizem as avaliações
Scummy distributors. They cancelled both of my TGC orders due to price increase shortly after release.
A empresa respondeu
I have shopped on your apps several times and I feel that your authentication are unstable. Sometimes you can found out very minit damage and ask for my action which was really great service. But las... Ver mais
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This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast... Ver mais
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4,0
Muito Bom
230 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Only SNKRDUNK have it
Bigger women size and the design that my country do not have. SNKRDUNK have it!And i get it all from SNKRDUNK! Really wonderful to have them! Professional in all the steps, details, service& everything till we get our items! Definitely will continue to buy from SNKRDUNK!Thumbs up! Excellent!
17 de novembro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you so much for your wonderful feedback!
We’re truly glad to hear that you were able to find sizes and designs that aren’t available in your country, and even happier that you got everything you wanted from SNKRDUNK.
We also appreciate your kind words about our service and process. Knowing that you had such a positive experience means a lot to us.
We look forward to serving you again soon!
Trust the process
Have made multiple return purchases ranging from singles, booster boxes and slabs. What I love the most is that when there’s any inaccuracies of the physical item or any unmentioned defects picked up during the authentication process versus the listing, staff will send a notification if I would still would like to proceed. This process has thus far made my purchases very satisfying.
17 de novembro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you so much for sharing your experience with us!
We’re really glad to hear that you’ve made multiple successful purchases — from singles to booster boxes to slabs — and that you’ve been satisfied each time.
It means a lot to know that our authentication process and the notifications we send when there are any discrepancies have helped you feel confident and comfortable with your orders. Providing clear communication and ensuring that buyers can make informed decisions is something we take very seriously.
We truly appreciate your continued trust and support, and we look forward to serving you again soon!
Great experience buying PSA 10 and sealed products
I bought a PSA 10 Elsa Enchanted card and 5 sealed Lorcana booster boxes on Snkrdunk. The entire transaction experience was easy, straightforward, and fuss-free. I love that Snkrdunk will do the authentication for you, and they did a good job of it because I managed to pull a second Elsa Enchanted from one of the Lorcana booster boxes, which gives me the confidence that the sealed products sold on Snkrdunk are more likely to be genuine and non-filtered.
Something that Snkrdunk could have done better is to convey more clearly on their website to the customer that buying multiple sealed products from a single seller will save the customer a lot of money on shipping fees versus buying single boxes from multiple sellers and having those shipped separately. Might I suggest that Snkrdunk could provide the customer an option to consolidate all of their purchases and ship in a single shipment to help the customer save on shipping. In any case, thanks Snkrdunk for the pleasant shopping experience!
24 de outubro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for sharing your review with us! 🤗
We are happy to know you were satisfied with your purchase for both single trading card purchase and booster boxes ✨
We continuously strive to deliver items that have been confirmed to be authentic as well as within our strict quality standards.
About your comment regarding consolidating shipments of trading card boxes, we have noted your comment about your experience when purchasing multiple sealed products, especially when purchasing on SNKRDUNK for the first time.
Please note that we do specify on our FAQs that, for Trading Card boxes and packs, shipping fees are charged as a flat fee for each set added to a cart, and each transaction (set) is charged said flat fee regardless of the number of items included in that specific set.
Please also note that separate sets in the same cart order cannot be consolidated in a single shipment for logistical reasons.
Kindly check our FAQ page for more information about this topic:
https://docs.channel.io/snkrdunk-faqs/en/articles/How-to-add-items-to-the-cart-88ce12ca
We thank you nonetheless for your honest opinion and account of your experience, which we will share internally.
We look forward to being of service again soon! ☺️
Fraudulent behavior! Be aware !
On the 26th October, I purchased the "MEGA Charizard X ex SAR [M2 110/080] (PSA 10)" for the displayed price of US $135. The purchase was
completed successfully.
However, I was charged **US $1,252** for the item (Total: $1,367.10 with fees).
I can now prove this was a system error on your platform.
It is impossible for the same unique, graded card to have two different prices. This is clear evidence of a display bug in your app/website that
misrepresented the purchase price to the buyer (me).
The issue there is a methode that they have used Bait-and-Switch: Advertising one price and charging another is a prohibited practice.
I received an official price drop notification from SNKRDUNK stating the new price was US $135, and this price was displayed on the product page, checkout page, and confirmation screen before payment.
However, I was later billed US $1,252, which is inconsistent with the confirmed checkout amount.
I've used the following link provided by your email to make the purchase.
Under SNKRDUNK’s transaction policy, the price displayed and confirmed at checkout constitutes the final and binding price.
Therefore, this charge represents an unauthorized billing discrepancy.
This is absolutely outrageous. I have provided all the screenshots/evidence that SNKRDUNK needed:
The notification (email),
The listing,
The selection,
The moment before tapping "buy now,"
The moment before tapping "purchase
the confirmation purchase screen
All with the correct information and the card that I bought (we can validate this with the PSA certification ID). And yet, your team still cannot accept that a "bug" in your application/system or whatever could have occurred, even with all the evidence that was requested.
Everything shows that something is wrong. You still refuse to accept it.
I asked for a price honoring of 135 USD, but if you can't, at this point, then cancel the whole transaction. If you are a marketplace, then you should be at least capable of canceling a transaction. If eBay is capable of resolving such a situation, I think SNKRDUNK, given your reputation, could do something at least similar.
But honestly I'm more than simply disappointed. That will be officially my last transaction with your company.
26 de outubro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for leaving a review.
As we have also informed you via email, the department in charge confirmed that the listing you opened and purchased was set at the price you purchased it at, and that there was no price change during the purchase.
This means that the payment amount was the correct one at the time of purchase confirmation. The purchase was confirmed when you agreed to the pop-up screen you received after tapping on "Purchase", by tapping on the "Got it" button.
Our system is designed so that if there are price changes before purchase, the purchase does not go through and an error message appears instead.
For this reason, as there was no confirmed issue during the purchase of the item you bought and the price of the specific listing you purchased did not change, we informed you that were not able to provide compensation for the price difference.
Please also note that, since we are a marketplace where separate sellers list their items and set their own prices, we are not liable for differences in price listings shown on the platform.
As mentioned in our FAQ page, "We cannot accept cancellation requests even in the case of operational errors such as wrong size selection, etc.
Please check the details of your purchase carefully before making a purchase."
For more details, please check the relevant FAQ page:
https://docs.channel.io/snkrdunk-faqs/en/articles/Can-I-cancel-my-order-f9fdcc5a
We thank you for your understanding.
Reliable Company
Fast shipping, guaranteed authenticity, and reliable customer service are all that SNKRDUNK provides which not only makes the customers feel safe when buying but also delivers the items by the expected delivery date.
30 de outubro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for taking the time to leave a review!
We are happy to know you value our service, from the authentication process to the shipment being speedy as well as our support 🤗
Your comment is truly appreciated and we will always strive to provide an even better service based on customer opinions such as yours, so please do not hesitate to contact us if you have any questions or suggestions!
Thank you again for your review and we look forward to being of service again soon! ✨
great support and reply questions…
great support and reply questions effective
1 de novembro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you so much for the excellent review😆
Your kind words truly motivate our entire team.
We’ll keep working hard to provide you with quick and accurate service to ensure your satisfaction.
We look forward to working with you again!
Great experience
First purchase and the experience was very good especially that I can keep track the progress of my order. The packing was very nice and the cards were well protected.
31 de outubro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you very much for your wonderful feedback! 😊
We are very pleased to hear that you had a very good experience with your first purchase.
We are honored that you appreciated that you were able to check the progress of your transaction.
We will continue to strive to improve our services so that you can shop with peace of mind.
We sincerely look forward to serving you again!
Fantastic customer service
Fantastic customer service!
Very helpful and professional. Everything I needed was promptly dealt with efficiency.
18 de outubro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for taking time to write up a review! 🫶
We appreciate your kind words about our service, and we will continue to strive in order to deliver the same high-quality service in the future as well ☺️
If you have any other issues or questions, feel free to reach out at any time!
Thank you again and we look forward to being of service again soon 🥰
Great legitable site ever
Thank you guys the shoe had arrived on time and fast . I ♥️ the shoe that I got from you guys .The quality is so good and perfect fit for me to wear it .Thank I recommend to everyone should shop and order this site it is legit authentic period .Thank you guys I will shop again soon .
2 de outubro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you so much for your wonderful feedback!
We’re really happy to hear that your shoes arrived quickly and that you love the quality and fit. Your support and recommendation mean a lot to us.
We look forward to serving you again soon! 💫👟
I used to be very confident of…
I used to be very confident of purchasing ungraded cards from SNKR as they were meticulous in their checkings and will spot damages which I find tough to detect. Over the years I made multiple purchases from SNKR confidently, however recently I purchased 2 Grade A condition cards and both came with damages, I raised my concerns to SNKR and their feedback was white chipping is considered condition A. I mean even I could see the obvious issues easily and yet they consider it condition A. Now I am very skeptical when purchasing upgraded cards and avoid if possible.
4 de setembro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for sharing your feedback and past experiences with SNKRDUNK.
We truly value the trust you have placed in us over the years. Please be assured that our experienced authentication team conducts thorough inspections for every single item and only approves those that meet our strict quality standards.
After you contacted us, our team carefully re-authenticated the cards you mentioned. They confirmed that the white chipping observed is a common occurrence from the manufacturing process and has been present since shipment from the manufacturer. This is considered an individual variation and falls within the acceptable range for items categorized as "Grade A" condition under our guidelines.
As a platform that facilitates transactions between individuals, we do not manufacture or hold inventory ourselves, but we remain committed to ensuring buyers receive items that meet our published quality standards. For more information, you can review our Used Trading Cards Quality Guidelines.
https://docs.channel.io/snkrdunk-faqs/en/articles/Used-Trading-Cards-Quality-Guidelines-6816ccf6
We hope this clarifies the situation and provides reassurance for your future purchases with us.
Great platform for trading cards
Great platform for trading cards
But slow progress on authentication
Also the sold records part can be improved. I think user should be able to access the sold item original listing like eBay
25 de setembro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for leaving us a review! 🤗
We are glad to know that you are enjoying SNKRDUNK for purchasing trading cards! 🥰
About the timing for authentication, kindly note that we are delays you may have experienced are temporary, as we also are informing on each listing page. However, we are doing our best to expedite our internal processes in order to get back to our normal schedule for authentication and shipping arrangements as soon as possible.
We also appreciate your opinion regarding our user interface!
Although you should be able to confirm the details of your purchase via the app (Account→ "Buying" or "Completed"→ Choose the transaction you want to check), you can also check an already sold listing by looking up the item you purchased and checking "Listed items", then find the item you purchased. We understand that this method may take time, so we will share your comment for consideration for future improvements.
If you are referring to something else, feel free to contact us at any time to tell us more about your suggestions.
We thank you again for your review, and we look forward to being of service again soon!
Resposta da snkrdunk.com
Thank you so much for your kind words!
We’re glad to hear that you’re satisfied with our fast and reliable service.
We look forward to serving you again in the future.
Wouldn't even let me make a purchase
I tried to make a purchase, and they restricted it. I kept getting errors saying that the purchase had failed. I emailed customer support asking about why I couldn't make the purchase, and they said that I needed to give them evidence or a document to show that the address I put in is my actual address. So I sent them pictures of my ID and recent mail to show the address and that I'm legit. They then said that what I sent isn't qualified for verification and that I need to send them a Receipt of national or local taxes, or a student ID. Mind you, I've just moved into this new address, so I won't be able to obtain documents like that until December. They then basically said that I'm screwed to make any purchases at all for the next few months. They weren't helpful, or even tried to work with me on what other ways to show evidence that I reside at that residence. I would not recommend SNKRDUNK to anyone, as customer support has been very unhelpful with a situation that I didn't even prompt to happen.
12 de setembro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for taking the time to leave a review.
Kindly note that, in order to prevent fraudulent use, there may be situations where we need to confirm with certainty that the delivery address set on SNKRDUNK is linked to that specific user and similar scenarios.
As you mentioned, since you were not able to provide official documents that confirmed your residential address, we were not able to lift the restriction.
We appreciate your understanding regarding the fact that our policy is in place to ensure the safety and security of all our users.
However, we will be happy to provide assistance to the fullest extent possible, so please feel free to reach out again to our Customer Support team at any time for any other concern.
We thank you again for your understanding.
SNKRDUNK did it again
SNKRDUNK did it again, #1 they are legit! #2 found a high end shirt I was looking for, at retail. From now on I’m always coming to SNKR for my favorite sneakers and clothing brand!
22 de agosto de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
We are so happy to hear that you had such a great experience with us! 🥳
We are glad you were able to find your item at retail price! We pride ourselves on being a legitimate and reliable platform for finding coveted items as smoothly as possible.
Thank you for the great feedback and for trusting us with your collection. We look forward to serving you again soon! 🤗
Customer service was prompt addressing my concern…
Customer service was prompt and addressed my concern as I’m located in U.S. look forward to make the purchase soon.
7 de setembro de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for your kind feedback!
We’re glad to hear that our customer service was able to assist you promptly.
We look forward to serving you again and hope you enjoy your upcoming purchase!
I received the package without any…
I received the package without any damage. It was perfectly covered. They update you on every progress of the order. This is my 3rd order from them and I don't see ant problem. There was no tampered or resealed product.
23 de agosto de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you so much for your kind comment.
As we ship by air from Japan, we take extra care with packaging to ensure your items arrive safely. We are truly glad to hear that you appreciate the effort we put into this part of our service.
We look forward to serving you again, and we hope you will continue to enjoy shopping with SNKRDUNK.
Spent THOUSANDS and sellers don't ship…
Spent THOUSANDS and sellers don't ship items! From the 30+ orders that I made, only 9 sellers actually shipped the items. This was a mix of different items. This is absolutely unacceptable. SNKRDUNK claims to penalize the sellers yet us buyers who are spending thousands on the platform get no compensation and are now forced to pay higher prices. A FEE SHOULD BE CHARGED TO THE SELLERS AND SHOULD BE GOING TO BUYERS IN THE FORM OF CREDIT!!! That is the only way to help compensate for price hikes while the sellers refused to ship. At this point it's not even worth purchasing from this platform, clearly, they just allow anyone on there and don't care if they actually ship the items. AVOID unless you're willing to have your funds held while the sellers figure out if they want to ship it or not.
8 de agosto de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
We sincerely appreciate you taking the time to share your feedback. As SNKRDUNK is a platform for transactions between individuals, we take strict measures such as suspending accounts and restricting usage when sellers fail to fulfill their obligations. In addition, our customer support team makes every possible effort, including sending daily reminders to sellers, to encourage them to ship items promptly.
Even so, we are truly sorry for disappointing you when you were looking forward to your purchases. We understand how frustrating this experience must have been, and we will continue to strengthen our efforts to improve the reliability of transactions on our platform.
If you notice anything further or have additional concerns, please don’t hesitate to contact us anytime at information@snkrdunk.com .
SNKRDUNK’s Japan Double Standards: Buyers Unprotected, Sellers Unaccountable
Hey all, I’m a Pokémon card collector, and my experience with SNKRDUNK has been infuriating due to their lack of buyer protection and zero seller accountability. I ordered 10 McDonald’s Pikachu promotion packs for ~17,000 yen. The next day, the price jumped to 25,500 yen, and the seller canceled, claiming they “forgot to remove the listing” and had no stock. Sounds like they just wanted to sell elsewhere for more profit. SNKRDUNK allowed this with no consequences for the seller, leaving me with an 8,500 yen loss if I reorder.
Contrast that with my earlier order of a Pokémon Tohoku box. The price dropped the next day, and I tried to cancel to buy cheaper elsewhere, but SNKRDUNK refused, citing their no-cancellation policy for buyers. Yet sellers can cancel with flimsy excuses? This double standard is unfair—buyers are locked in, but sellers face no accountability. Unlike eBay, there’s no feedback system to flag shady sellers. Has anyone else dealt with this on SNKRDUNK? Suggestions for better platforms?
15 de agosto de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for sharing your feedback.
First of all, we want to assure you we take your concerns about fairness and accountability very seriously.
Kindly allow us to clarify our process. When a seller lists an item, we expect them to have it in their possession; however, because we do not hold the inventory ourselves, we are unable to verify a seller has the item until they send it to us for authentication.
If a seller states that they cannot fulfill an order, it's typically because they no longer have the item in stock and as a consequence unable to ship the item. When this happens, we always make sure to sanction them in accordance with our policies.
Regarding our no-cancellation policy, it is in place to ensure a stable and trustworthy marketplace. For this reason, we are not able to accept cancellations for personal reasons, including market fluctuations. Our goal is to create a consistent and reliable experience for all users, which means the same rules apply to all buyers.
Rest assured that we are continuously working to improve our platform and our policies to create a better experience for our community. We appreciate your insights and we will make sure to share them within the company.
We thank you for your understanding.
Trustworthy, Fast TCG Delivery
recently ordered a bunch of White Flare JPN from a seller on snkrdunk, whats crazy is that on here its only ~$50 a box compared to facebooks $90 a box shipping was surprisingly fast got here in about a week and pulled the white reshiram BWR very happy would order again 10/10
6 de agosto de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
Thank you for sharing your experience!
It’s great to hear that the shipping was fast and you pulled the White Reshiram BWR — congrats! We’re glad you found a good deal on SNKRDUNK and appreciate your positive feedback.
Looking forward to your next order!
Definitely very trustworthy site for…
Definitely very trustworthy site for Japanese TCG purchases. Bought a number of products from SNKRDUNK for a while already and products are authenticated + shipping is quick.
4 de agosto de 2025
Avaliação não solicitada
Resposta da snkrdunk.com
At SNKRDUNK, we take pride in offering the highest level of quality in TCG purchases through not only professional authentication by certified experts but also meticulous inspections.
The TCG market is still going strong, so we hope you'll choose SNKRDUNK again when you're looking for your next item!
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