I ordered the Big baluga whale and…
I ordered the Big baluga whale and found the Quality for the price paid isn't satisfactory. When received it was dirty and smelled like chemicals. Won't be ordering again.
30 de janeiro de 2024
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Detalhes da empresa
- Loja de Brinquedos
- Loja de brinquedos infantis
- Loja de Roupas
- Loja de Acessórios de Moda
- Outlet
- Loja de moda feminina
Escrito pela empresa
Kawaii Shop full of cute plushies, kawaii apparels, harajuku style bedding sets & more, perfect for all your snuggle needs!
Informações de contato
Viale del Risorgimento 72, 57124, Livorno, Itália
- info@snugglify.com
- snugglify.com
3,6
Bom
13 avaliações
Sem histórico de pedidos de avaliações
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Small sizing, slow delivery.
Delivery very slow- granted this was due to a problem with the courier and not the seller.
Pyjamas sent to my sister for her birthday, she reports not good quality item and sizing very small. I ordered medium for her- she is size 8-10 uk and she reports they are too small.
Have liased with customer service regarding delayed delivery and they were helpful, but I would not use again.
1 de julho de 2023
Exactly as pictured!
Exactly as pictured!! I love his curly little octopus legs and I’m so happy he’s real
11 de março de 2023
I purchased the hat for my wife as a…
I purchased the hat for my wife as a Christmas present, unfortunately, I was too late in ordering it, and it got here right after Christmas, despite that when she opened it, she literally squealed! She absolutely loves it,It’s very cute and it’s made very well! High quality fabric, and craftsmanship! I am very pleased with this purchase!
30 de dezembro de 2022
Put the wrong address but when I asked…
Put the wrong address but when I asked for help was answered quickly and kindly ended up getting my package, very happy with my beanie, thank you snugglify !! ☺️
25 de outubro de 2022
Freundlicher und zuvorkommender Kundenservice
Leider war der Artikel viel zu klein und ich konnte ihn nicht benutzen. Der Kundenservice war sehr freundlich und zuvorkommend und hat mir ein wirklich gutes Angebot gemacht.
11 de julho de 2022
Absolutely Perfect.
The package arrived in perfect condition and the pillow looks amazing! It made a wonderful gift. Customer service was incredible. They were very accommodating and quick to respond. I thoroughly enjoyed this purchase!
1 de julho de 2022
Resposta da Snugglify
Thanks for your review Moon! Your feedback matters a lot to us. We do our best to follow and listen to our customers in order to avoid any inconvenience. We are pleased to have provided you with a service that lives up to your expectations.
Very happy
Very happy. I was a little worried about the delay and wrote to them. They assured me it was on the way.
Got it in time for my grand daughter's birthday!
28 de junho de 2022
Resposta da Snugglify
Thanks for your review Diane! Hope your grand daughter liked her present. Your feedback matters a lot to us. We do our best to follow and listen to our customers in order to avoid any inconvenience. We are pleased to have provided you with a service that lives up to your expectations.
Squashed packaging ruined the product.
24 de maio de 2022
Resposta da Snugglify
Hi Jose, we're really sorry for this inconvenience. We always do our best to avoid events like this one to happen with good packaging. Unfortunately we have no control over shipments once they are in carriers hands. But contact our customer support, we may have a gift for you :)
The top bit of the zip broke in days
The top bit of the zip broke in days, the quality of the stitching on the inside was not worth the money I paid lots of loose threads. I wouldn’t recommend anyone to purchase from this site
14 de abril de 2022
Resposta da Snugglify
Hello Sheena! It's Laura here. Thanks for giving us your valuable feedback. We're sorry for your inconvenience; We actually have a 14days free return policy which allows our customers to return an unsatisfactory product free of charge within two weeks... We'd have been glad to help you if you had contacted us. You can still contact our support team and we'll find a way to come to your aid; we care so much about our customers' satisfaction. Don't hesitate to contact our support team!!
Best regards.
Laura
It have good quality en it will come…
It have good quality en it will come too your house
7 de abril de 2022
Resposta da Snugglify
Thanks for your review Magie! Your feedback matters a lot to us. We are pleased to have provided you with a service that lives up to your expectations.
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