Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I wish there were no Stars to select! Steer well clear of this seller. They promise luxury 3 dimensional crafted goods....but instead you receive some cheap 2 dimensional tat from China. Like all... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very poor customer service with AI generic replies to my emails. Having ordered one of their bags I was debited twice and immediately contacted them a few minutes later only to be told the duplicate... Ver mais

Avaliado com 2 de um total de 5 estrelas

Delivery was 3 weeks and that was after sending email complaint. Actually ended up sending 2nd email and asking for refund. I was told order would arrive. No offer of refund. Product looks OK... Ver mais

Avaliado com 1 de um total de 5 estrelas

Total waste of money ordered 3 bags for upcoming birthday gifts, I wouldn't insult recipients by giving these.If you really like the look of these temu are selling the same for £6. Wish i had read rev... Ver mais

Detalhes da empresa


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

41 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(41)

41 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Think twice before purchasing

The bags, when they arrived, looked nothing like the ones on the website. Apparently the 30 days return/refund policy starts from the date when they receive your order! As I was away by the time they actually arrived, I was not eligible for a return or a refund!

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute TAT worth about £2.00

Their products do not actually deserve 1 star rating absolute tat, nothing like the website description. No zipper nor internal pockets.

Site owner lives in Covent Garden and refuses to accept returns to a UK address, insist that you return to the China wearhouse at your expense.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish there were no Stars to select!

I wish there were no Stars to select!
Steer well clear of this seller.
They promise luxury 3 dimensional crafted goods....but instead you receive some cheap 2 dimensional tat from China.
Like all other reviewers, I wish I had checked on Trustpilot before I purchased a tat bag for my wife.
Now I have to find someone I dislike enough so as to give it to them as a present!!!!
One redeeming aspect....I actually managed to get a percentage refunded!!!!

4 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible quality for the price

The eyes on the cat bag were half way down it's body. The bags are definitely not hand crafted, are over priced and machine made. The website is very misleading. I would not touch them with a badge pole.

5 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Know what you're getting before ordering

Website suggests uk company making handmade products delivered by Royal Mail. Reality just the opposite. Absolute rubbish quality, made in China, taking weeks to arrive and finally delivered on its final stage by Yodal. This company are virtual scammers. Read, understand what you're buying into.

15 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total waste of money ordered 3 bags for…

Total waste of money ordered 3 bags for upcoming birthday gifts, I wouldn't insult recipients by giving these.If you really like the look of these temu are selling the same for £6. Wish i had read reviews before buying feel really conned.

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor customer service with AI…

Very poor customer service with AI generic replies to my emails. Having ordered one of their bags I was debited twice and immediately contacted them a few minutes later only to be told the duplicate item would need to be returned to China at my own cost.
I wish I had read previous reviews before ordering. Horrendous experiences reviewed. Avoid at all costs.

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What a rip-off!

What a rip-off! You pay full price, but cannot get a refund unless you return your item at your own expense to China. Or you'll be offered 30% and keep the item or 50% off your next purchase. The company is registered in England and therefore can be sued under English law.

11 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order from this company

Do not order from this company.
The quilted bag that I ordered when received was nothing like the picture on their website, cheap and tacky.
The 30 day refund is a joke,I did get a 30% refund of the original order value and could keep the bag,but that's not the point,the bag was bought as a birthday gift.
So disappointed and should have read the reviews before I placed my order, lesson learned.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not an honest, reputable company - Avoid

I have been waiting nearly 3 weeks for a bag I ordered to be delivered. I was told it had been dispatched. It hadn't. I tried to cancel the order as I bought this as a birthday present, and the birthday had been and gone. They then claimed, again, that it was being dispatched. The items come from China, which they repeatedly refused to disclose to me until I eventually got a tracking link. They have failed to answer my questions, and just sent generic emails. From other reviews I expect a poor quality, mass produced item. Not what their website says at all. Avoid. They are not an honest, reputable company.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If only I'd read the reviews before…

If only I'd read the reviews before purchasing this piece of nylon unquilted rubbish.
One star is too much - wouldn't of given that but had to in order to write a review.
Avoid like the plague.
Emailed asking for refund over a week ago and haven't even the decency to contact me back.

24 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid like the plague,fraudulent

Please don't buy from these. Unlike me, as I normally read reviews before buying,i bought 2 items. They advertise as being a UK company with product being handmade. They are not and the product is nothing like advertised,its so poor quality and when you try to to return items you are forced to return them to China,after they offer you store credit (which you wont use) or 30% refund. I was not standing for this & mailed them telling them unless they fully refunded me within 48 hours I would report them for breaching UK Trading Standards amongst other things. I have since received a full refund from them. I have also reported them to my banks fraud department and Trading Standards. Lesson learnt. Buyers beware.

20 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Avoid at all costs ! Item is absolutely cr*p! The company is rubbish. The only positive is the communication but when I said why you messaging at 4.25 am they started replying almost immediately and telling me to be patient and my order is on the way and its the delivery company at fault!
I CANNOT EXPRESS THIS ENOUGH ... DO NOT DEAL WITH THIS COMPANY UNDER ANY CIRCUMSTANCES! IF YOU DO I GUARANTEE YOU 100% YOU WILL BE DISAPPOINTED! EVERYONE ELSE ON HERE COMMENTING IS TELLING THE TRUTH. THE BAGS ARE CHEAP AND RUBBISH AND NOT EVEN WORTH £5 LET ALONE THE £29.95 I STUPIDLY PAID FOR TWO AND STILL WAITING FOR ONE BAG OR A REFUND !!!!

31 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Snugnest Sarah Cambridge Rosie

Snugnest
Rosie
Sarah Cambridge

Avoid at all costs.What you order is not what you receive!!!
Handcrafted NO Cheap badly made feels like pvc and made in China .

22 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Massive scam showing AI pictures

Massive scam showing AI pictures. My mum ordered a bag that was obviously a scam for cheap tat available on temu. I requested a refund and was offered a refund if I sent the item back to China even though its advised as a UK company making handmade items. Just requested a charge back via my bank as its a scam. Dont waste your money, just get a charge back for AI china scam.

30 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish arrived today

Rubbish arrived today . Supposed to be handmade.
I ordered one and ended up paying for two. Emailed them within 5min they said to late had been processed and to get intouch to find out how to send back.
Not wasting any more money
RIP OFF .

14 de julho de 2026
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais