Sock Snob UK Ltd Avaliações 

I ordered 3 pairs of leggings from this company via Debenhams.
I have not received them, and no refund of money
They have stolen my money

Ladies Plain Coloured Cotton Rich Dress Socks Multipack - Lovely socks when first put on but within an hour or so, they’d gone through at the toes so clearly not made that well. Have been refunded for one pack, just the other two to go… ☹️

They promised me refund on half the order that I made for some Christmas socks for my kids reception class. I never got refunded. I also didn't get the rest of the order. No communication whatsoever so don't order from them. They're not trustworthy.

Ordered alpaca socks. On the website the composition of the socks is not stated. When they arrived found that they were mostly acrylic and just 10% alpaca. This is cleanly mis-selling. I called them and asked for them to provide a return label. However the label link they supplied asks me to pay the return.

I ordered products from this company 2 weeks ago, and originally thought they were great as I was notified of delivery straight away. Unfortunately, the products have still not been delivered. I’ve asked multiple times. Customer service poor and reactive, not proactive. I was planning to deliver these s gifts this weekend on a planned trip but will now have to send on, at added cost and effort to me- that’s if they ever arrive.

Don't believe their 5* hype and make the same mistake I did. Planning a trip to Scandinavia in December I bought warm socks from Sock Snob - favouring them over others. I thought ordering them 9 days before travelling would be enough, as they promised 2-3 day Evri delivery....so what's that? Delivery Thursday? Friday? Saturday? Nooooo, despite a message from Evri on Wednesday, nothing until I chase them - "there has been an error with dispatch." - now will be with cold feet when the promised refund arrives in "3-5 days" - never again - go somewhere else and don't believe their hype - rubbish.

Thank you for dealing promptly with my refund for I received goods. I am pleased to up my review of your services. I am not sure of the problem you encountered with my order but eventually you did keep me informed and dealt with my refund.

After waiting 6 weeks! Still nothing! Have been in touch with sock snob 3 times with the vaguest of replies and absolutely no action. Have requested to be refunded because this is becoming ridiculous. Still nothing. Absolutely terrible customer service. Strongly recommend going elsewhere.

Erm, surprised at poor reviews just below, especially how recent they are. Had I seen them first I wouldn't have made a purchase here. That said, I didn't see them first, and I have absolutely zero complaints. The quality of the socks is 10/10. Merino wool trainer socks are exactly what youd hope - thin, but keep your feet perfectly temperatured. Keep your feet warm when it's cold but never sweaty or clammy. Price for 3 pairs was way cheaper than I was expecting, design is nice, and my order came on time. Yeah, I can't vouch for the others but I had a great experience. Thanks folks!

No one replies to emails.
Don’t buy from this seller.

Did not send out the order. Mucking around. Hopefully the refund wont be a problem. Fingers crosse. Not very confident about that going smoothly.

I bought a multipack of bamboo socks. The first pair I wore developed holes- on both socks- within a few hours of wearing them! Every pair I’ve worn since has had the same problem. The holes are in different places so I’m certain it’s a quality issue. They’re feel very soft and comfortable, but they’re not remotely durable. I’ve never had socks last so little time, a few hours is ridiculous.

I emailed customer services nearly a week ago for a refund and haven’t heard back.

Very poor service and product- I certainly won’t be buying from them again.

EDIT: I’ve just seen they did respond to my email- it went to spam. Even though I already sent photos of the socks and my order number, from the email address I made the order with… they’re asking for more photos and the original invoice. Just plain awkward.

I was sent size 4 to 8 & i asked for 9 to 11 ?

YOUR SOCKS ARE SUPER THIN AND EXTREMELY WRONG IN SIZING ... better quality from primark ! Mines will be sent back CHEAP QUANTITY PRODUCTION

Beware the Ladies Khaki Green Anti Blister Bamboo Hiking Socks for Summer!!!

I ordered a pair of Ladies Bamboo Hiking socks in Black/green and thought they were good and had no issues with them, so I ordered a second pair in Khaki Green. This second pair felt very different to the first pair and were also a lot thicker than the first pair. I used them once on a 5 mile hike and was very disappointed to discover my "wool" rash.

When I contacted customer service they were very unhelpful and said that these socks did not contain wool. I only get this rash with wool, so I know this is not correct. They were not interested at all even though I pointed out that this pair of socks did not meet the description on their website.

I understand that I cannot return socks when they have been worn from a hygiene point of view, but wouldn't they have been at least interested in receiving the pair back and checking them out, maybe even sending me a different pair as a good will gesture?

Needless to say, I am not impressed with their customer service and will not be buying anything else from them.

Unfortunately, I cannot upload a photo of my bright red itchy sore rash as Google keeps on giving me an error.

Socks fell apart. Customer service didn't care. Terrible company and product. Avoid

Dreadful they shrink unwearable

Bought some compression socks through Decathlon (Sock Snob is the third party) which lasted 3 runs before a hole appeared in the big toe. Decathlon were excellent in trying to get the problem resolved, but Sock Snob offered nowhere near the same level of service. They would not replace the socks and then after about 6 -weeks offered to refund me half the cost (presumably because only 1 sock had a hole in it!). I refused this and finally received a full refund. I will never use them again.