sofabed.co.uk Avaliações 475

Excellent customer service. I ordered my new sofa bed beginning of December 24 and they did advise I wouldn't get it before Christmas. I did chase up after 28 days as they clearly state orders received within that time period. They did all they could to get my sofa to me ASAP after the new year. I would have given 5 stars had I received it within 28 days and if a cushion cover had been on the right way. Took me days figuring out why one cushion looked different to the other 😄. However great customer service and the sofa is lovely and very well made. Definitely recommend this company.

Great service from selection right through to delivery

I was very excited to see that sofabed,co,uk had a chaise longue style sofa bed. I was nervous to order one however without trying it. The vendors spent an hour on the phone with me, even a video call to make sure the bed would fit in my tiny cottage. They sent swatches rapidly. They also made an extra bolt on piece for it so it would fit in the space. The final product is so stunning. It is incredibly comfortable and the bed is so easy to set up. The fabric I chose was even more beautiful than the swatch. It is wonderful !!

Great customer service, prompt delivery. Sofabed certaily appears solid and well made, hopefully will last many, many years.

Extremely well made at the fraction of the cost. Nice hard wearing fabric.
Great storage, nice height to put your feet upon. Really good if you need extra seating.
Customer service excellent.

Our sofa bed is for our guests. Our recent family guests thought it was comfortable.
We upgraded the mattress and got a comfy mattress topper. This makes a difference for comfort so I highly recommend upgrading.
When making our decision, I telephoned the company and happened to speak with the Managing Director who answered the phone and patiently answered all of my questions. This closed the deal for me. We are happy with the look of our sofa and the comfort of the bed.
Delivery was well coordinated and timely. I recommend using this company and buying British.

Fantastic company. Great customer service and they were super helpful in achieving the short lead time I needed. And the sofabed is amazing! Fabulous quality, really comfortable both as a sofa and a bed. Can’t recommend them enough.

Great sofabed for a good price. We love it.

From start to finish the whole shopping/ordering/delivery experience has been an absolute pleasure. I highly recommend sofabed.co.uk the quality of the sofa is first class and would most definitely use them again.

Customer service was excellent - answered all my queries - my chaise longue arrived on time - I was extremely pleased with it and have now slept on it so can report a comfortable night - completely recommend this company and their product

When our sofabed was delivered the delivery guys left it in the garage having decided that they could not get it into the 'room of choice', which was pretty disappointing as they did not try very hard!
The sofabed itself ( now that we have put it into our room of choice) looks great. As with most sofa beds, the cushions to sit on are very firm, but overall I am happy with the purchase.

Beautifully made and stylish sofa bed.
Extremely comfortable and perfect for our guest room.
It also came with a free deluxe duvet and a set of pillows which are actually of high quality too.
Communication was spot on from start to finish and an overall super satisfying experience and truly wish there were more companies like this one.
If you are looking for a stylish, good looking and high quality sofa bed look no further as this is the place to order from.
Thank you to everyone for a fantastic experience and product and hope you all have a wonderful Christmas and New Year’s celebrations !

Excellent service, top notch quality soda bed. We chose the hotel action option.

James was really helpful when we were worried whether our chosen sofabed would fit up the stairs - which it wouldn’t have, so James helped us choose one that would.

Overall, very good - website ordering, quality of product, delivery etc. Well done.

Didn't quite get to five stars because of one or two minor comms issues (problems with phone lines, not getting the day before alert about delivery slot), but these things happen

Simple website, easy to customise sofa-bed to our spec. And helpful telephone support with no annoying automated messages, just an actual human. Refreshing. Delivery was on time and straightforward too.

I’m so over the moon with my sofabed - brilliant customer service - from checking in with me when I’d ordered samples to liaising with the delivery company on my behalf. It was ready within a month and it is absolutely perfect. Highly recommend