The first delivery attempt failed, front door was too narrow. I contacted the sales team once that had been rectified. They responded very quickly and two days later delivered very efficiently. Good q... Ver mais
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The first delivery attempt failed, front door was too narrow. I contacted the sales team once that had been rectified. They responded very quickly and two days later delivered very efficiently. Good q... Ver mais
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Other than a hick up when paying for our sofabed everything else went smoothly. Impressed by the short delivery on a bespoke unit.
A empresa respondeu
I researched a lot to find a comfortable sofa bed, having had a very uncomfortable one in the past. So many look and feel dreadfully uncomfortable and I’d almost given up hope when I found this comp... Ver mais
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We contacted sofabed co uk after a very poor experience with someone else where we had to cancel our order. Excellent from start to finish, very efficient, helpful and friendly on the phone. Easy proc... Ver mais
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Escrito pela empresa
Dierden Street, CW7 3DL, Winsford, Reino Unido
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The company was very good to deal with. I spoke to a very helpful male salesperson who advised me and insisted I got some of the samples before I made my choice of fabric. Delivery was a little less straight forward as my original delivery date was slightly delayed by two days. Then the item arrived at 9.30 at night but the delivery company had made a big effort to get the furniture to me on the date they had rearranged. And this is a delivery company and totally separate from sofabed.co.uk. Having said this, I still received my order several days before the sofabed.co.uk estimated arrival date which was excellent. As for the furniture itself, it looks good and doesn't take up much room . I have been sleeping on it for the last two nights and actually it was surprisingly comfortable. I upgraded to a better quality mattress and I would recommend this. The only downside for me is that it is quite narrow and not terribly long. I am 5ft 6 and only just fitted onto the mattress. So not suitable for a tall adult really.
But overall, I would definitely recommend sofabed.co.uk. All a positive experience

Resposta da sofabed.co.uk
I have the lovely Dewsbery Sofabed. As I am under 5 feet, a senior person with back problems I usually need extra cushions and props to get into a comfortable position. Sofabed also supplied me with some lovely bespoke extra cushions matching the sofa. The sofa bed has a good quality frame and bed and the cushions are very supportive. I needed the sofa bed quickly as family were visiting and the bed was delivered in plenty of time.
Our special thanks to James, for all the hard work to make the sofa extra comfortable for me.
Due to a slight production change the screw in feet did not quite match the website pictures but was sent out another set in only 2 days. Very good after sales service.
I also recommend their comfortable foot stool. It also houses all the bedding after the guests have gone. Good solid seat as well.
Thankyou to all at Sofabed.
Leiloo

Resposta da sofabed.co.uk
After recently being let down by another well known sofa company I was dubious about placing an order online elsewhere. This company has restored my faith! Outstanding service from first point of contact, fabric swatches received in a matter of days and my order delivered just over two weeks after placing it ! My Cheshire double box bed is perfect. Exceptionally well made, very sturdy and the fabric suits my room perfectly. Couldn’t be happier! I wouldn’t hesitate to order from this company again .

Resposta da sofabed.co.uk
The quality of our new sofa bed is top notch. The order process was nice and straightforward and the customer care is one of the best I’ve know .

Resposta da sofabed.co.uk
Very happy with the purchase and the standard of service received.

Resposta da sofabed.co.uk
Great sofa. Wonderful colour (purple). Delivery was fun. I had checked the sizes and min door width. But the delivery guys were less sure. But with clever movement and the odd “pivot” it was delivered no problems. Yet to use it as a bed. But certainly looks the part. Comfy as a sofa. Very pleased. Thanks everyone

Resposta da sofabed.co.uk

Resposta da sofabed.co.uk
Beautiful and comfy sofa bed
Great customer service experience
Thank you

Resposta da sofabed.co.uk
Well made, delivered promptly and fully assembled to the right room. Missing a couple of cushions and the team quickly put it right.
Happy to recommend.

Resposta da sofabed.co.uk
Addition scatter cushions that were ordered at extra cost were not supplied. Delivery was to the billing address and not the shipping address. Calls not returned. Would not recommend.

Resposta da sofabed.co.uk
Took a chance by ordering a sofa bed online, which wasn’t too difficult. Bed arrived within the 6 week time period for delivery. I was not disappointed. Fits into my spare room/office nicely. The fabric quality is good and the colour ‘sand’ blends well with decoration. Thoroughly recommend this service 5*

Resposta da sofabed.co.uk
Easy to order, came promptly, good communication, well finished product.

Resposta da sofabed.co.uk
Excellent service delivered on time as per the commitment of 1 week. They even replaced the mattress with 2 days of sofa bed delivery as the first one was a bit soft.

Resposta da sofabed.co.uk
The sofa bed is a very high quality I got the up grade
To sprung mattress and hotel quality. Would recommend this company

Resposta da sofabed.co.uk
Many thanks to all of you for the superb sofa bed you have have built for us. It looks amazing and we were really impressed with the friendly and professional service you provided .
We cannot praise you all highly enough, if only all companies were like yourselves!
We wish you all the best for the future and will definitely recommend you whenever we can.
Tim and Linda Langdon

Resposta da sofabed.co.uk
The service was great, the delivery was great, the sofa is fabulous. I would absolutely recommend this company.

Resposta da sofabed.co.uk
Very high-quality furniture and excellent customer service. We had a slight issue with the delivery company and sofabed.co.uk went above and beyond to resolve the issue for us. Can not recommend this company highly enough - we felt very valued as a customer

Resposta da sofabed.co.uk
Excellent customer service from the first contact until delivery of the sofa. This business is really what every other business should aim for. They go the extra mile to provide a good customer service and they really show that they care about the customer in every step of the process. I haven't had my sofa for long but I really love it. It is exactly what I was looking for, it looks of great quality and my guests said they slept very well on it.

Resposta da sofabed.co.uk

Resposta da sofabed.co.uk
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