Sofia & Grace Avaliações 393

If I could give this website a negative star I would. The material is cheap, the dresses do not resemble the pictures and you CANNOT return for dissatisfaction. This is a scam, an expensive scam.

Dress is shabby. Poor quality fabric. Came from Asia, not Savannah Ga, USA. $15 charge to return. Such a rip. Do not buy, you'll be sorry.

There are two companies using the same name! I think the "personal product" company, Sofia & Grace is legit. HOWEVER, the scam company called Sophie and Grace - Savannah (picturing and describing themselves online as a local retailer in GA) is a total scam. Very poor quality clothing items, impossible returns (to China), and absolutely no retail store as presented!

A dress I ordered was made of cheap fabric and was made in China. The advertisements are glitzy. The products are not. I doubt this is an actual store.
Buyer beware.

Wish I’d read reviews first. Not even sure this an actual company. Agree with poor quality and have had very poor customer service. Advise buyer to inspect website— see how returns are done. I have been trying to return , inquired how and first two replies offered me 10-20% back and not to return clothes. Third email offered 30% and if I don’t want to settle for that, needed to mail items back to China. They gave me the warehouse address and the foreman’s name. Once he gets it and confirms , my purchase will be refunded. DO NOT BUY FROM THIS WEBSITE!

Weird emails and tracking info. Product did not match photo and was not as described. Poor quality. Returns are complicated and expensive. Will never order from this site again.

THE TENA UNDERWEAR THAT WE CHOSE IS REMARKABLE AND FITS PERFECTLY.

Ordered a dress and after 3 weeks received it and nothing like the photo. Horrible material and not the soft crinkly material it shows. Sleeves are orange print and photo is green. Should’ve read reviews before paying $60. Yes free shipping but return for a refund is $15 fee plus you pay the shipping and guess where to? CHINA!! Lesson learned

Easy to find what I was looking for, easy placing order, the order arrived quickly. Thank you.

DO NOT BUY FROM THIS COMPANY--FAKE STORE- SCAM-THERE IS NO SUCH STORE-ALL LIES!!!
It took ~4 weeks for the outfit to arrive-nothing like describe-cheap fabric, made in China-terrible fit.
Their return policy is a joke- $15.00 restocking fee, has to be mailed back to Asia and buyers cost, it willl cost almost as much to return as it was to purchase this piece of junk.. Just like the "store" customer service and support does not exist!

Ordered three dresses. They arrived weeks later and none of them fit. One was too tight, one too large, and one too short. All were ordered in the same size which was a 2xl. I usually wear a size 14. When I complained, they wanted pictures of what was ordered and offered a one-time-replacement (I pay shipping) for the dresses and I did not need to return them. I've opted to write off a very, very bad purchase experience. So much for their 30 day return guarantee.

These dresses are not at all as pictured. The material is thin and poor quality. The return process has turned out to be arduous and expensive. They want photos of the dresses before I even send them back. They also charge a $15 restocking fee and make you pay for return shipping to Asia. Never again will I purchase from them

Product from CHINA...lengthy shipping time, cheap fabric, nothing like the photo. Very disappointed. Never again

Poorly made. Cheap material. Terrible fit. Return policy $15 fee + paying for shipping to Asia! I would break even if I bother, which I won't. $47 down the drain. What a scam!

Don’t purchase from this company. Poor quality and horrible fit. This is a copy of their return policy, which of course they don’t let you know until you want to make a return.
RETURN CONDITIONS

All returns must be shipped to our warehouse in Asia
A $15 administration fee per item will be deducted from your refund
Customers are responsible for return shipping costs
Items must be in original condition (unworn, unused, and with tags, if applicable)

Misleading advertising - company is in China, impossible to return. Took a month to receive order.
Quality very cheap - all went in the trash!

They advertise the free shipping, but fail to mention return shipping to Asia (which they show Savannah, GA as the point of manufacture). So, not only are you responsible to mail your return to Asia, they charge a $15 administration fee. For me, it is not worth it to return, so I will count this as a learning experience and not buy from this com[any again.

Beware! I should have been concerned when I noticed that they don't list fabric used. But the stuff was so nice looking and discounted that I ordered 4 items. 3 turned out to be polyester. I do not wear polyester and I want to return them. They said I can do that within 30 days, OK. Now I read the details and I have to pay shipping back to Asia plus a $15 return fee! Stick with Quince, stuff comes from Asia but their shipping and returns are free for up to one year from date of purchase. And most of their clothing is made from all natural materials.

The website looked honest, but buyer beware! The blouse arrived after a 1 1/2 months and it was NOT as described. The sizing was way off, the “breathable” fabric was not. It is poorly made, un-pressed, and no fabric type or washing instruction tag. The only good thing was they kept sending me emails saying it is coming. It is a foreign country item and NOT a cute store in Savannah. There is no country of origin tag, but it came via an international shipment. No repeat sale from me.

I ordered three items. It took weeks for them to arrive. Two do not fit. The links to contact customer service and support have been disabled. The new return policy states you can only return full price items. The alleged store moving locations in Savannah is a lie. This site is a scam.