Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais
A empresa respondeu
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais
A empresa respondeu
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver mais
A empresa respondeu
Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Ver mais
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I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido
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Resposta da Sofology - Brent Cross
Mariana was excellent in assisting us help choose the entire package for our sofa

Resposta da Sofology - Brent Cross
Great experience detailed information about my purchase from Mariana

Resposta da Sofology - Brent Cross
Lied too when ordering the sofa, then it takes 3 days to get a response after contacting, while the staff are friendly on the phone there hands are tied unfortunately

Resposta da Sofology - Brent Cross
Staff member was very polite and friendly. Made sure that I had all the measurements correct and gave me alternatives and explained everything to me in great detail! Very welcoming experience

Resposta da Sofology - Brent Cross
I had a great experience here choosing a new sofa. The staff were friendly and I didn’t feel any pressure to buy. Raza introduced himself and then left me to browse alone which was much appreciated. Once I had settled on a sofa, Raza’s knowledge of the product was invaluable and helped me to decide on colour, size etc… in a fraction of the time it would have taken me to decide on my own. I highly recommend the Brent Cross Sofology store. Amazing Sofas and great staff. Thank you Raza!

Resposta da Sofology - Brent Cross
Great experience at Brent Cross Sofology. Really good selection of sofas and helpful sales people who aren’t pushy.
Jay was really friendly and helpful when it came to placing our order.
Looking forward to receiving our Sofas in due course.

Resposta da Sofology - Brent Cross
Extraordinary service with an interest in ensuring satisfaction and not just selling a sofa. Definitely recommend talking to Raza

Resposta da Sofology - Brent Cross
It was quite pleasant and informative visit with Mariana. She explained patiently everything and answered all our questions. We placed the order at the end without feeling pressured.

Resposta da Sofology - Brent Cross
Philip was very helpful and honest with us regarding our choice of sofas.

Resposta da Sofology - Brent Cross
If it wasn’t for Raz I wouldn’t have brought from this place he helped me choose the right sofa for my family

Resposta da Sofology - Brent Cross
Philip was brilliant, knowledgeable and a lovely person to converse with. He made us at ease and gave us amazing advice. He'll be a loss to the company but he deserves a brilliant retirement. Wish him all the best for the future. Thanks for all of your help.

Resposta da Sofology - Brent Cross
Very knowledgable staff we have been welcomed and took step by step presentation until we are satisfied

Resposta da Sofology - Brent Cross
Good evening, I still haven't received my armchairs. Have you been away for three weeks?

Resposta da Sofology - Brent Cross
I've only ordered the sofa so will update upon delivery (15 weeks) but the ordering process was so simple. Raza at the Brent Cross store was really helpful and talked us through every step, making sure we clearly understood everything. He's a very personable guy and contributed to us buying from Sofology, having visited every sofa shop for weeks in the pursuit of "the one" (which ended up being the Adler). Really looking forward to receiving our sofa now, hopefully the wait will be worth it.

Resposta da Sofology - Brent Cross
Amazing service Rafa you are great. Thank you

Resposta da Sofology - Brent Cross
Service was excellent. Mariana was very helpful and did help us choose the right sofa.

Resposta da Sofology - Brent Cross
Great salesman, who understood my needs. Hope my sofas will be just as great!

Resposta da Sofology - Brent Cross
Amazing experience, helped by Marianna. I was made to feel welcomed from the start. Was left to browse on my own until I wanted her assistance.
Marianna was incredibly helpful, friendly and professional, nothing was too much trouble. Very supportive when I was dithering, she got swatchers from other sofas and was really patient.
I went back to the store 3 times and each time she took trouble to listen, advise and explained the documents in great detail. She was one of the best salespeople I have dealt with and on the service I would highly recommend her to anyone intending to purchase any furniture.

Resposta da Sofology - Brent Cross
Phillip provided us a 5 star service he never rushed us explained everything in detail.

Resposta da Sofology - Brent Cross
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