Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais
A empresa respondeu
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais
A empresa respondeu
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver mais
A empresa respondeu
Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Ver mais
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I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido
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Very good customer service. So thankful for Raza for helping us

Resposta da Sofology - Brent Cross
Lots of help and information to aid us in making our choice.

Resposta da Sofology - Brent Cross

Resposta da Sofology - Brent Cross
The sales lady called Mariana made the sofa buying experience magical. She is brilliant at her job, totally excellent and a pleasure to deal with from the moment we walked in the door to the moment we completed the paperwork the next day. She has given me confidence that I will continue to enjoy my relationship with Sofology.

Resposta da Sofology - Brent Cross
As soon as we entered the store Jimmy greeted us and asked us what sort of style/design we wanted. He then took the time to show us through all of the options. He was very knowledgeable and answered our questions. Once we decided on our sofa he made sure we were happy with all of the accessories and talked us through it all. Very glad Jimmy was the one who attended to us.

Resposta da Sofology - Brent Cross
The whole experience was excellent. Great staff and particularly, Raza was amazing in giving advice and very knowledgeable.

Resposta da Sofology - Brent Cross
We visited Sofology Brent Cross today and purchased a Heston recliner. From the moment we walked in, Raza was welcoming, informative, and friendly. He took the time to explain our options without any pressure and made the whole experience smooth and delightful. Really impressed with the customer service – thank you, Raza!

Resposta da Sofology - Brent Cross
Assured the sofa would fit no matter what (removed legs, break into parts, take through window). Lost full deposit when it turned out that wouldn’t be possible. Huge let down at 20% of sofa cost.

Resposta da Sofology - Brent Cross
Sofology clinched it for me because they have classic styles amongst all the bling which is fine but not my thing, even more importantly the one I chose (Hackney 4 seater sofa with memory foam)) is incredibly comfortable (so end up sleeping on it sometimes).
Plus they offer an interest free finance option which I chose over 2 years.

Resposta da Sofology - Brent Cross
Vast selection of sofas at every price range and styles not available at other furniture shops. Sales staff Junaid is very helpful and friendly. Had good knowledge on the sofas we chose and went clearly through the finance procedure

Resposta da Sofology - Brent Cross
Marijana at the Brent Cross branch, very honest clear and helpful with our sofa shopping journey.

Resposta da Sofology - Brent Cross
Raza talked us through all the options available to us, why they would benefit us and discussed our concerns in detail. He helped us decide what would work best for our family and our home. He was super friendly from the moment we walked into the store. Thank you Raza!

Resposta da Sofology - Brent Cross
The service was professional and friendly. We were given clear information on a range of questions and time to consider options.
We ended up buying on the spot!

Resposta da Sofology - Brent Cross

Resposta da Sofology - Brent Cross
All good. Friendly and helpful staff with no heavy sale. Allowed to browse freely.

Resposta da Sofology - Brent Cross
The staff at Brent Cross took tine to help us match the sofa fabric and colour with the paint and carpet sample we had, and helped us choose the correct sofas to suit our room. At no time did we feel under pressure to buy, and there was no hard sell from the staff.

Resposta da Sofology - Brent Cross

Resposta da Sofology - Brent Cross
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