Sofology - CheltenhamAvaliações 

1.689
O TrustScore é 5 de um total de 5

4,9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.689)

18.585 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Scott was extremely helpful

Scott was extremely helpful, very knowledgeable and great taste in music, didn’t rush us at all, made a hard decision so much easier

31 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thank you for taking the time to leave a 5-star review.

Avaliado com 5 de um total de 5 estrelas

Liam was a very friendly and pleasant…

Liam was a very friendly and pleasant salesman. He was very knowledgeable and understood my needs.

28 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

It was a pleasant experience to visit…

It was a pleasant experience to visit the Cheltenham store. The ladies were knowledgeable. Our 2 young boys also enjoyed the staff.

18 de julho de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Thank you so much for taking the time to share your wonderful feedback with us!

Avaliado com 5 de um total de 5 estrelas

Great service

Dawn was great and so helpful. She explained everything and let me take a big fabric sample home. I bought it back and bought the sofa!!

21 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

Clear information provided by helpful…

Clear information provided by helpful staff. No hard sell. Easy to buy on credit.

23 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Thank you so much for taking the time to share your wonderful feedback!

Avaliado com 4 de um total de 5 estrelas

My experience of buying my sofa today…

My experience of buying my sofa today was very good. Scott was very informative and professional. It took me a while to find him to get attention in the store, as he was the only person serving at the time and he was busy elsewhere in the store.

20 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service..we went to…

Excellent customer service..we went to the Rugby store and met Jason who was excellent giving us great customer service in a relaxed friendly manner,we hadn't moved house yet so although chose our settees we didnt purchase at the time ,we went to the cheltenham store a few weeks later and the biggest
surprise was to find the same experience in cheltenham store from Alex ,who again gave excellent customer service in a relaxed friendly manner .....would highly recommend

16 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Friendly service

Friendly service, from start to finish thank you

17 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

First time at Sofology in Cheltenham…

First time at Sofology in Cheltenham and we were not disappointed. We received a warm welcome on entering the store and left to browse at our own pace. The staff were available when needed. We asked a lot of questions to Alexander who was fantastic and helped us a lot with guidance, advice and support with measurements. It was a pleasure to be at this store and we purchased a sofa which we were more than happy with. Thanks for a great experience 😊

17 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham


Thank you so much for taking the time to share your wonderful experience at Sofology Cheltenham! We are thrilled to hear that you received a warm welcome and enjoyed browsing at your own pace.
Thank you once again for choosing Sofology Cheltenham. We look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Great service and expert advice with…

Great service and expert advice with what I had asked about

13 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

A great selection of sofa's and…

A great selection of sofa's and excellent staff , Dawn was very helpful , knew what she was talking about, very friendly and not pushy.
She is a credit to your team at Cheltenham.

14 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Great customer care

Great customer care , Toby was professional, friendly and patient, a real asset to your team .

12 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hello, thank you so much for your review. We are so happy to hear this!

Avaliado com 5 de um total de 5 estrelas

James and Scott were so helpful and…

James and Scott were so helpful and knowledgeable about the products. Very easy process and happy with the deal.

7 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback

Avaliado com 5 de um total de 5 estrelas

No pressure just let us walk around the…

No pressure just let us walk around the showroom at leisure. Offered to email us with 3 possible choices. Explained clearly what we asked. Eventually returned later in the day and purchased a sofa.

9 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Thank you for your feedback and for leaving a 5 star review.

Avaliado com 5 de um total de 5 estrelas

Easy

Easy, no hassle, informative.

8 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

I waited till Friday when it was James…

I waited till Friday when it was James day in as he was very informative & gave me plenty of time to make my mind up.

8 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Great service from Dawn & James as well…

Great service from Dawn & James as well as Kris. Very friendly, helpful & informative. Not pushy. All knew their products well and were professional all our discussion.

4 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Avaliado com 5 de um total de 5 estrelas

Both Dawn and Lola were extremely…

Both Dawn and Lola were extremely helpful and patient while we decided on our sofa , making sure we had all the information we needed to make our choice - excellent

4 de agosto de 2025
logotipo da Sofology - Cheltenham

Resposta da Sofology - Cheltenham

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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