Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Toby was most helpful in really listening to my needs and suggested something I had never considered but worked perfectly in the space. Not overly pushy to get the sale, just being helpful and provid... Ver mais
A empresa respondeu
It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.
A empresa respondeu
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- também em
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de Móveis
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Reino Unido
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sales lady was very friendly and…
The sales lady was very friendly and helpful.
14 de outubro de 2025
Resposta da Sofology - Cheltenham
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our friendly and helpful sales team. Your feedback is appreciated and will be shared with them. We look forward to welcoming you back to Sofology Cheltenham!
Resposta da Sofology - Cheltenham
Thank you for your wonderful review!
Resposta da Sofology - Cheltenham
Thank you for sharing your feedback with us.
Lola who was the assistant that helped…
Lola who was the assistant that helped us,very friendly and helpful, good advice, very patient when we returned to change our order to another sofa suite, many thanks to Lola!!!
12 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofa
So far all very good and positive. Hopefully the sofa will arrive as promised and we going to be happy with the purchase.
12 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lovely sales consultant
Lola at the Cheltenham store was very helpful and patient. Her help and advice was definitely a major factor in us deciding to buy from Sofology.
12 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Scott was really helpful with specs of…
Scott was really helpful with specs of the sofa and it was useful to have him talk us through them. 100% would get another sofa from here.
11 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Simply the best
The help was there as soon as we entered the store we were offered coffee and all the advice we needed after picking the chair we wanted we were advised to look around to make that was the only one for us great service
9 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very nice young man very patient and…
Very nice young man very patient and helpfull
8 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent Toby was very professional…
Excellent Toby was very professional explanation was clear and of good understanding.
5 de outubro de 2025
Resposta da Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
IMPRESSED
It was a pleasant experience. We were left to browse with no pressure selling. Everything was explained to us clearly when we made a decision on what we wanted. Thanks to the young lady who served us 😁
7 de outubro de 2025
Resposta da Sofology - Cheltenham
Thank you for taking the time to write this amazing review!
Very helpful staff kind and friendly…
Very helpful staff kind and friendly very knowledgeable about the sofas
3 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We went and visited sofology in…
We went and visited sofology in Cheltenham yesterday and was really pleased with their selection but even better the staff were really helpful and knowledgeable.
Can not wait for our new sofa to come. Thank you Kris
5 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Liam was very helpful and made the…
Liam was very helpful and made the process really easy.
4 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great experience in store today staff…
Great experience in store today staff member who served us was knowledgeable and extremely helpful
Overall good experience
Customer name Paula smith
5 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Lola is amazing
Lola is amazing. Really helpful knows her stuff and not at all pushy
5 de outubro de 2025
Resposta da Sofology - Cheltenham
We really appreciate your kind words – it’s great to know you found the team in store amazing. Have a lovely day!
Really helpful staff and really easy
5 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
I wanted to order today
I wanted to order today, I thought I knew what I wanted the sales person Toby was very knowledgeable & pointed several things I had not thought off. Was not push, time to think & reflect & with a coffee. Thank you a pleasant experience & I have ordered. Looking forward to receiving in 6weeks give or take.
4 de outubro de 2025
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.