Sofology - Croydon Avaliações 

2.882
•
O TrustScore é 5 de um total de 5

4,8

Unit A, 226 Purley Way, CR0 4XG Croydon, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

There’s so many choices and all good qualities, I felt no pressure, took my time before making decision.

Avaliado com 5 de um total de 5 estrelas

Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(2.882)

13.858 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Great Customer Experience

Good showrooms and great staff

14 de abril de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Very helpful and patient

Very helpful and patient. Monica was great help and told us everything we needed to know.

14 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

Personable service, great delivery.

Personable service that listened to our needs and helped us find our sofa. Delivery was excellent, they took it straight into our 1st-floor living room through narrow stair passages.

23 de maio de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Missed out at Brighton, Croydon saves the day!

Very impressed with service from both Brighton & Croydon stores, both went out of their way to help us find the sofa for our son.
Initially saw the sofa at Brighton, in the sale at an excellent price, unfortunately when I returned the next morning the sofa had been sold. The 'Sofologist' at Brighton suggested trying Croydon, which we did, we were lucky enough to find the same sofa and Croydon were good enough to honour the Brighton sale price. Very impressed all round.

13 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Excellent service

Easy to apply just hope I get excepted

11 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Avaliado com 5 de um total de 5 estrelas
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for your wonderful feedback! We're thrilled you had a positive experience at Sofology Croydon and that our team assisted you. Your kind words and perfect rating motivate us to continue providing exceptional service.

If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon.

Avaliado com 5 de um total de 5 estrelas

Exceptional Service at Sofology Croydon – Thank You Evelina & Wioleta!

I recently visited the Croydon branch of Sofology and had an outstanding experience thanks to two incredible members of staff — Evelina and Wioleta. From the moment I walked in, they made me feel welcome and supported, turning what had been a stressful search for the perfect sofa into a genuinely enjoyable experience.
I spent a long time agonising over what would work best for my space, and both Evelina and Wioleta went above and beyond to help me make the right choice. Evelina was professional, friendly, and incredibly knowledgeable, guiding me through options without any pressure or hard sell — a refreshing change from other stores I’ve visited.
Wioleta took things a step further by helping me replan my lounge layout to accommodate the sofa I truly wanted. Her ideas were creative and practical, and thanks to her, I was able to order the Cove sofa, which is unbelievably comfortable. I can’t wait for it to arrive!
Their dedication, patience, and genuine care made all the difference. I highly recommend the Croydon store — especially if you’re looking for expert advice and a pleasant, pressure-free shopping experience.
Thank you again, Evelina and Wioleta — you’re a credit to Sofology!

6 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Amen was very helpful with the delivery…

Amen was very helpful with the delivery and finance process

9 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience

8 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Customer service was excellent

Customer service was excellent. Helped us find the sofas we wanted and configuration we needed.

1 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Good experience

Friendly, helpful, professional. Well done to the all the workers, keep up the excellent work.

4 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

We never felt under pressure

We never felt under pressure, any questions we had was answered and then they allowed us to continue our search but was available if needed.
Big thank you to Gordon ( Croydon) was a pleasure to deal with.

1 de novembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

A great and friendly service

My sales person was very friendly, helpful and patient. I am happy with my orders and looking forward to enjoying them.

30 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon



Thank you so much for taking the time to share your wonderful feedback with us!

Avaliado com 5 de um total de 5 estrelas

Amen provided excellent service

Amen provided excellent service, made our experience a 5 star one

30 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Service with a smile

When I walked into the store, I was greeted with a smile straight away!

I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.

This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection

28 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Good

Very helpful staff member

26 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Expert store assistant/manager

Expert store assistant/manager. Very professional

21 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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