Sofology - Croydon Avaliações 2.842

O TrustScore é 5 de um total de 5

4,9

Unit A, 226 Purley Way, CR0 4XG Croydon, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service

14 de setembro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

We had the best customer service

We found the sofas that we wanted and given a great service from the person who attended to us. She was very knowledgeable about the sofas and wheather or not they would fit through our hallway. Very attentive to what we wanted and listened.

11 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Great service by Umut in the Croydon…

Great service by Umut in the Croydon branch

20 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.

Avaliado com 5 de um total de 5 estrelas

Good professional service

The saleman was very helpful and knowledgeable

20 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great service from Utur / super happy with purchase

Purchased a sofa in the Purley way store with huge help from Utur!! I had a super specific vision in mind and he helped inform my decision, with his great product knowledge and advice. Lovely guy and had an enjoyable shopping experience!

19 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Amazing experience……

Amazing experience……. Very helpful no problem buying at all.

19 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service from Umut

18 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

A very friendly assistant

A very friendly assistant

17 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Her patience was more than exceptional…

Her patience was more than exceptional going the extra mile to make sure hot what we wanted need more people like her cannot thank you enough .Thank you so much Amen

18 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

A must visit showroom

Excellent service from Amen. Unobtrusive but very helpful when we needed it. Made the difference.

17 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

It was a great experience with the…

It was a great experience with the staff who served us.

10 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Avaliado com 5 de um total de 5 estrelas

Excellent service from Amen.

Very nice lady, Amen assisted me with my purchase of a new sofa bed and armchair. Very helpful, friendly staff.
Very quick efficient service. A real pleasure shopping there.

16 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very helpful sale person

The sale man was very helpful and patient He explain very clearly all the options available for my purchase.

12 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Great experience at Sofology Croydon

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear and helpful info. Everyone was super friendly and welcoming — they were also amazing with our 2-year-old daughter. Couldn’t have asked for better service! Sofa ordered and waiting for delivery :)

14 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for sharing your experience :-)

Avaliado com 5 de um total de 5 estrelas

5 star in-store experience

As I've only just placed my order for a 3 piece suite, I'm basing my 5 star review on the in-store experience, in particular the assistance provided by Wioleta Kicka, who was absolutely fantastic in helping my wife and I through the whole process, from understanding the product itself (e.g. materials, different seating cushion types, colour palette, etc) and the aftercare services provided by Sofology. There was no hard sell just a real desire on the part of Wioleta to ensure that we as customers were provided with all the information we needed to make an informed decision on our next sofa purchase.

11 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for your wonderful review!

Avaliado com 5 de um total de 5 estrelas

Best furniture shopping experience

Never felt more at ease whilst buying furniture. The showroom is well presented and organised. Easy to understand and very accessible for buggy and wheelchairs. Staff its amazing, very helpful, friendly and not pushy as in other furniture stores. Quality is not only visible in materials and design, but also in staff expertise showroom. Loved the whole experience.

11 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for your wonderful review!

Avaliado com 5 de um total de 5 estrelas

Thanks Gordon for the sofa tips!

Gordon was incredibly helpful and knowledgeable during my visit to Sofology. Very honest, transparent and helped me out a lot when I had a lot of questions regarding which material to go for. Great service and much appreciated!

13 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Good morning, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 3 de um total de 5 estrelas

Helpful staff

The staff are really helpful and willing to support with decison making.

12 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thanks for taking the time to leave a review. We're really pleased you're happy with the service. If there's anything further we can do to help please do not hesitate to reach out.

Avaliado com 4 de um total de 5 estrelas

Very good service

12 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais