Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
A empresa respondeu
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
A empresa respondeu
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Ver mais
A empresa respondeu
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Ver mais
A empresa respondeu
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very attentive , helpful and pleasant staff.
only one small hiccup , when asked to demonstrate a multi item lumbar chair it failed to operate.

Resposta da Sofology - Farnborough
Barry was fab! Very helpful but also gave us space to wonder. He told us about the clearance section which we ended up getting our sofa set for less then £900 all in!

Resposta da Sofology - Farnborough
Great range of options, massive deals and perfect customer service!
We went in to buy a sofa and bought two!

Resposta da Sofology - Farnborough
Worst experience ever. No option to speak to a superior after calling numerous times. They kept my credit note and gave me 7days to use it (where i'd have to be in a store, call their customer support team, which they then issue a ticket for another customer support team member to call me back within 48 hours) basically, i'd have to live in that store or quit my job as i'd have to be back in the store when deciding on a simple footstool! I was told you have to add extra, such as delivery and insurance that i did not want. I was happy to pick up the footstool from the store, while i was there. They don't give you your credit note back, it's simply held, to try to force you to buy quickly and more from them. Will never shop Sofology. I almost did that mistake once.

Resposta da Sofology - Farnborough

Resposta da Sofology - Farnborough
We found the sofa that we looked for a while, Shakila was very helpful through financial process, she made it very easy. Highly recommend Sofology - Farnborough store and the team.

Resposta da Sofology - Farnborough
Really great service from the sales contact in the store

Resposta da Sofology - Farnborough
Service was excellent very friendly and helpful gentlemen called Abdul he helped us through out.

Resposta da Sofology - Farnborough
Evan was very helpful and knowledgeable, we were unsure on the exact layout that we wanted and he was very patient and helpful.
Made the while process very simple, would definitely buy from again.

Resposta da Sofology - Farnborough

Resposta da Sofology - Farnborough
Lots of choice and saleswoman was very helpful and informative. Sofas arrived as expected and all good. We have used Sofology before and have not been disappointed.

Resposta da Sofology - Farnborough
Charlie who served me was very helpful
Showed me exactly what I wanted and was extremely efficient and explained all I needed to know.
Bought the sofa bed and very happy

Resposta da Sofology - Farnborough
The gentleman we dealt with put us under no pressure. He explained everything to the right level of detail and we are really pleased that we have a high quality sofa at a reasonable price.

Resposta da Sofology - Farnborough
Knowledgeable salesmen, friendly but not pushy. We love our leather recliner. Quick delivery slot. The delivery men were also very friendly.

Resposta da Sofology - Farnborough
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patient and even took the time to make us coffees! Couldn’t have asked for better service—thank you, Barry!

Resposta da Sofology - Farnborough
Charlie made the whole experience really easy. My partner and I have just bought our first house and we were really excited to go sofa shopping, Charlie listened to us, answered all the questions we had in great detail and we felt he was honest with all his answers.
We also spoke to Candance when we first went in to look at sofa’s who was also great. Highly recommended sofology!

Resposta da Sofology - Farnborough

Resposta da Sofology - Farnborough
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.