We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Ver mais
A empresa respondeu
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
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We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Ver mais
A empresa respondeu
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... Ver mais
A empresa respondeu
We were welcomed to the store and, by request, were left to browse by ourselves. Once we had made our choice, along with the many questions we had, your deputy manager, Julie Leach, was extremely help... Ver mais
Christine in Inverness was so helpful when we were buying our sofa. It was a great experience, she wasn't pushy in the slightest and we were very happy when we left. Thank you Christine 😊
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Reino Unido
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Great customer service, friendly team. We went in store initially but then had some issues with the order (technical issues online!) which they dealt with perfectly over the phone. Very efficient and professional while maintaining a charismatic attitude.
Thank you!

Resposta da Sofology - Inverness
Staff had excellent knowledge of available items and considerate with our decisions.

Resposta da Sofology - Inverness
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at all, gave us plenty of space to decide, and made thoughtful suggestions that genuinely suited our needs. The whole process felt relaxed and well-informed, and we’re delighted with our sofa. Excellent service from start to finish.

Resposta da Sofology - Inverness

Resposta da Sofology - Inverness
It was very easy and straight forward. It took only a few minutes and people in the shop were very nice and helpful, especially Christine who looked after us.

Resposta da Sofology - Inverness

Resposta da Sofology - Inverness
Aaron was a fantastic sales assistant and I would highly recommend him to anyone looking for a sofa

Resposta da Sofology - Inverness
There was no pressure to make any decision, and the rep was very helpful with information and after service.

Resposta da Sofology - Inverness

Resposta da Sofology - Inverness
Friendly without crowding you and patient while we were chopping and changing our selection to get the end result we wanted, great shop

Resposta da Sofology - Inverness
The two girls were great explaining everything i needed to know. And love the shop itself

Resposta da Sofology - Inverness
Christine was lovely and made the sofa buying experience very pleasant and straight forward.

Resposta da Sofology - Inverness
Just bought our next sofa. Excellent service with great advice. Very much looking forward to it being delivered.

Resposta da Sofology - Inverness
Really nice friendly staff, made us feel welcome with our be g over the top, explained everything

Resposta da Sofology - Inverness
Easy process to ordering our new sofa - guided through the information easily.

Resposta da Sofology - Inverness
Julie was amazingly patient knowledgeable and honest. She allowed me all the time I needed to try all sofas I wanted to and explained every detail and benefit of leather versus material etc
I didn't feel rushed or forced to purchase and she was patient and helpful allowing me to look carefully at colour choices and decide on the best options. .

Resposta da Sofology - Inverness
Very helpful staff, made us feel at home. Got what we wanted and more.

Resposta da Sofology - Inverness
We ordered our Sofa over 2 months ago and it arrived today however, the console that controls the Sofa didn’t arrive. We now have a sofa that cannot be used and no one appears to know where the console is. We were advised there is a huge chance they will have to order another sofa which will take another 10 weeks to come! In addition, when the sofa arrived, it is snagged - again, told they aren’t fixing it until the console is located in case they have to order a new sofa! This means we have a snagged sofa for the next two months.

Resposta da Sofology - Inverness
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