All staff we dealt with were very helpful, answering questions and allowing time over several visits to let us try furniture and ensure it met our needs. We received a prompt copy of the order and... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
From the moment I walked in, the staff were so helpful. The lady who worked there was amazing! I wish I could remember her name; she had glasses and blonde hair, and amazingly, she spoke English and P... Ver mais
A empresa respondeu
Great experience. Suzanna’s help, professionalism and knowledge of the products was brilliant especially when my wife couldn’t make her mind up. No hard sell no rushing, we were left to take our time... Ver mais
A empresa respondeu
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- também em
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de Móveis
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Reino Unido
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Julie was very helpful & patient with…
Julie was very helpful & patient with us, also very knowledgeable, we were not planning ordering there & then but we were more than happy to go ahead with Julie’s assistance & advice.
21 de janeiro de 2026
Resposta da Sofology - Inverness
Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Inverness
Thank you for sharing your experience Mr Macintosh
Great experience in store
Great experience in store. Aaron was very helpful, pleasant and knowledgeable.
18 de janeiro de 2026
Resposta da Sofology - Inverness
Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.
The young lady that served me was very…
The young lady that served me was very knowledgeable about the product. Explained all the processes extremely well. Hence 5 stars.
17 de janeiro de 2026
Resposta da Sofology - Inverness
Thank you for taking the time to give us your feedback. 😊
The store employees were very helpful…
The store employees were very helpful and made our experience very straightforward and easy.
12 de janeiro de 2026
Resposta da Sofology - Inverness
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
Great customer service, friendly team. We went in store initially but then had some issues with the order (technical issues online!) which they dealt with perfectly over the phone. Very efficient and professional while maintaining a charismatic attitude.
Thank you!
11 de janeiro de 2026
Resposta da Sofology - Inverness
Thank you for sharing your experience Mr Buckley.
Staff had excellent knowledge of…
Staff had excellent knowledge of available items and considerate with our decisions.
10 de janeiro de 2026
Resposta da Sofology - Inverness
Thank you for sharing your experience :-)
Highly recommend!
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at all, gave us plenty of space to decide, and made thoughtful suggestions that genuinely suited our needs. The whole process felt relaxed and well-informed, and we’re delighted with our sofa. Excellent service from start to finish.
9 de janeiro de 2026
Resposta da Sofology - Inverness
Thank you for sharing your experience Mr Macdonald! We appreciate you taking the time to leave this review!
Resposta da Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Inverness
Thank you for sharing Peter :-)
Christine was very helpful and nice.
It was very easy and straight forward. It took only a few minutes and people in the shop were very nice and helpful, especially Christine who looked after us.
6 de janeiro de 2026
Resposta da Sofology - Inverness
Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Inverness
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Aaron was a fantastic sales assistant…
Aaron was a fantastic sales assistant and I would highly recommend him to anyone looking for a sofa
7 de janeiro de 2026
Resposta da Sofology - Inverness
Thanks for the recommendation Fiona :-)
There was no pressure to make any…
There was no pressure to make any decision, and the rep was very helpful with information and after service.
3 de janeiro de 2026
Resposta da Sofology - Inverness
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Resposta da Sofology - Inverness
Thank you for choosing Sofology :-)
Friendly without crowding you and…
Friendly without crowding you and patient while we were chopping and changing our selection to get the end result we wanted, great shop
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Sofology - Inverness
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The two girls were great explaining…
The two girls were great explaining everything i needed to know. And love the shop itself
5 de janeiro de 2026
Resposta da Sofology - Inverness
We are pleased to hear that you love our shop Ashley :-)
Christine was lovely and made the sofa…
Christine was lovely and made the sofa buying experience very pleasant and straight forward.
5 de janeiro de 2026
Resposta da Sofology - Inverness
Thank you for awarding us 5 stars :-)
Brilliant service and a quality product.
Just bought our next sofa. Excellent service with great advice. Very much looking forward to it being delivered.
3 de janeiro de 2026
Resposta da Sofology - Inverness
What a fantastic review, thank you so much for taking the time to write this 😊
Sofa purchase
Really nice friendly staff, made us feel welcome with our be g over the top, explained everything
30 de dezembro de 2025
Resposta da Sofology - Inverness
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.