Sofology - Ipswich Avaliações 

1.603
•
O TrustScore é 5 de um total de 5

4,8

James Bennett Avenue 4, IP3 9SP Ipswich, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So far so good. The experience in store was excellent. I was allowed to browse and when ready to find out more an assistant was available to see me. Knowledgeable about the products I was intereste... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience at the Ipswich Sofology. Super helpful and knowledgeable staff and an amazing choice of sofas. We will be needing to purchase another sofa in the next few weeks and will certainly be... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Staff in store were excellent Found out later that taking the interest free credit option has generated at least six credit searches against me. Why not just one? How will this impact on my cred... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • James Bennett Avenue 4, IP3 9SP, Ipswich, England, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,8

Todas as avaliações

(1.603)

13.841 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Purchase of two sofas

Excellent customer service, having to locate account on line proved slightly difficult, once overcome simple process. This could put customers off, especially elderly, impaired or clients with difficulties.

3 de outubro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

Positive outcome with Sofology.

Great salesman, Peter, who looked after our needs with humour and intelligence. Thank you.

5 de outubro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

The staff at the Ipswich store where so…

The staff at the Ipswich store where so knowledgeable and helpful and I feel went above and beyond to help us with our purchase

We went back a few times as we were undecided at first

2 de outubro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 4 de um total de 5 estrelas

Excellent in-person experience

I had a five-star experience with Gabby at your Ipswich store who was extremely knowledgeable, considerate and patient, which sent a long way in helping us make an informed decision on our purchase. I've dropped a star simply because I didn't find your website easy to navigate and had frustrations ordering swatches and finding dimension information on sofa beds when fully extended, which I felt should be on the actual page of each sofa bed. That aside, we're pleased with our choice and very much looking forward to receiving our item.

1 de outubro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Friendly, Helpful Nikola !

Nikola was so friendly and helpful! No pushy sales here, just info when we needed it and a real opinion which we valued (instead of the usual ‘everything we sell is equally the best!’) everyone around had a smile and supported their colleague too, a pleasure to deal with Ipswich Sofology, we would be happy to recommend them to anyone, can’t wait for the sofa to be delivered now!! Thanks again Nikola 😊

4 de outubro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Peter was very helpful with choosing…

Peter was very helpful with choosing materials, seating options and extras that were available.

4 de outubro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

No pressure in the shop even after we…

No pressure in the shop even after we went to look at another shop, came straight back, customer service first class

29 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Nice experience

Very helpful, kind and knowledgeable staff.
Multiple styles to choose from, all good designs.

28 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful

The staff were very helpful, we were given coffee and biscuits, making ita more relaxed experience. Everything was explained about procedures on delivery. I would recommend sociology to anyone requiring a new sofa.

1 de outubro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Gabi was friendly helpful and not pushy…

Gabi was friendly helpful and not pushy - she guided us to exactly what we wanted without us realising!

28 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Immediate welcome with a smile from…

Immediate welcome with a smile from Nikola as we entered the store. We explained what we wanted and Nikola was right on it.
Very knowledgeable and professional. We were both really impressed.
Sofas purchased with a great Interest Free deal.

30 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for sharing your experience! We're glad to hear that Nikola made a positive impression and assisted you well. It's great to know you found our service professional and appreciated the interest-free deal on your new sofas. Your feedback is valuable, and we’re thrilled to have earned a 5-star rating from you. Enjoy your new furniture, and we look forward to welcoming you back to Sofology Ipswich!

Avaliado com 5 de um total de 5 estrelas

Great customer service

27 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent

Nicola, was very attentive and answered all our queries to help up pick the right sofa. Excellent customer service

21 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Great Service from this store

Great Service from Nikola. Friendly, knowledgeable and happy to answer any questions. Not at all pushy and a great plus is she never had a bad word against her competitors (DFS and Furniture Village). The same can not be said for them! I do hate it when sales people dis other companies products.
Nikola showed us everything we needed and explained everything. Showed us how to clean the sofa etc and would highly recommend this store and sales rep. Thank you.

20 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Perfect and easy

The quality of the item and the whole purchase was easy and the sales woman was brilliant and helpful.thank you

20 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for this great review :-)

Avaliado com 5 de um total de 5 estrelas

Good choice and great in shop service

Good furniture, found exactly what we wanted after 4 other companies did not have suitable chairs and Gabby who looked after us was excellent

20 de setembro de 2025
logotipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for sharing your positive experience at Sofology Ipswich. We're delighted you found the perfect furniture and received excellent service from Gabby. Your satisfaction is our priority, and we appreciate your kind words and 5-star rating.

Enjoy your new chairs, and we look forward to welcoming you back. If you need further assistance, please reach out.

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