Sofology - Leeds Avaliações 

Great service by staff who were very helpful and knowledgeable 😎

Showroom well set out, relaxed atmosphere with friendly staff.

Good experience, great staff with very good knowledge, very helpful.
Would definitely recommend.

briiliant service - great company - really happy 5 star *****

Overall experience

Excellent service

The salesman was very knowledgeable, likeable and offered options based on our circumstances without being pushy. He also put up admirably with our young kids going feral. 5 stars

Scott spent time with us to explore our needs and took time to explain everything to us great experience

Brilliant customer service
Excellent sofas and package
No pressure sales

Brilliant sale help us massively very welcoming

We went to Sofology at Birstall and saw a lovely sofa and footstool in the sale. It was display piece that the man said they had had about 2 years. It was ideal for what we wanted and wanted to buy it and take it away with us. The salesman then told us we could do not that. It had to be wrapped, sent to the warehouse in Doncaster, scanned in and out, (whatever that means) and then would be delivered to us. We live 3 miles away from Birstall so said we do not need delivery, especially at a charge of £129. We have a van and myself and my husband could easily lift the sofa. The salesman went to speak to the Manager and came back and said no, we could not take the sofa. We could have taken the foot stool but the sofa had to be delivered due to a previous customer hurting themselves moving some furniture and putting in a claim for damages.
The expense of transporting the sofa, omissions from the transport and chance that the sofa could be further damaged are all reasons not to take the sofa to Doncaster. This seems an absurd procedure. It has lost you a sale and lost us an almost perfect sofa for our needs. Very angry and disappointed with the red tape that is applied when it is not necessary.

The showroom in Leeds was well laid out with a good choice of sofas and chairs. It was modern and welcoming. The sales assistant called Hugo who attended to us was very helpful but not pushy and allowed us to have a good look round.I bought a nice sofa and chair which was comfortable so thanks alot.

The sales assistant was extremely helpful listened to what we wanted and went above and beyond to help us find the perfect sofa and chair would highly recommend Hugo at the Leeds store for your sofa needs

Very helpful staff

Jess helped us and she was amazing. Made the whole building a couch easier and can’t recommend her enough

Sales assistant was very helpful and easy to talk to

Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.

Great service lots off help and advice
Highly recommend

Lovely choice of sofas and the lady who served me was very professional and friendly

Great customer service and help in choosing fabric colour. Highly recommended.