Sofology - Maidstone Avaliações 

2.456
•
O TrustScore é 5 de um total de 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.456)

16.191 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Delighted with Sofology service

Great purchase experience, we felt welcomed and looked after since we entered the store. All our questions were answered, which led us to believe we made the right choice in the end. Delivery times appointed were reasonable, overall we definitely recommend Sofology for great design and quality sofas.

22 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Customer Service

The staff were friendly and attentive without being pushy. Knowledgeable about the sofas. Open and transparent about additional extras with clarity on those being optional. The whole process was efficient and detailed. Delivery time estimated at 11 weeks.

16 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 3 de um total de 5 estrelas

Staff were brilliant, automated payment terms terrible

Staff were very helpful, however signing up to payment terms were terrible as all automated. A simple task proved very tedious, getting lots of links sent via email and calls whilst at work. Not good

16 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi Ryan, thank you for your honest feedback. This has been taken on board.

Avaliado com 5 de um total de 5 estrelas

Customer service at aylesford Maidstone…

Customer service at aylesford Maidstone all the staff were very attentive I cannot fault it.

14 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

The gentleman that serve us

The gentleman that serve us, was very helpful, knowledgeable, very patience and got all done smoothly and quickly. No problems were raised.

16 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Staff very friendly and had lots of…

Staff very friendly and had lots of good advice and helped me find the sofa that I am buying, by knowing what sofa would fit.

14 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Sales lady was very helpful and we…

Sales lady was very helpful and we chose the right sofa for us very pleased .

26 de julho de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Welcoming and professional

The welcome
The attention
The professional assistance to ensure we select the correct furniture
Great range on display
No pressure selling

13 de julho de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Brilliant service 2nd sofa from there

Brilliant service 2nd sofa from there

1 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Salesman was polite helpful and patient…

Salesman was polite helpful and patient and wasn't pushy at all, gave us good advice on the type of sofa we wanted

2 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Fantastic store

Fantastic store ,
Caroline always very helpful and nothing too much trouble.
Would highly recommend this store , helpful but definitely not pushy sales people, which is nice

2 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Pina was brilliant made the whole…

Pina was brilliant made the whole process so much easier. We couldn't decide which sofa to go with. We looked at others similar and ended up with our original choice. She was so patient with us and so helpful.

1 de agosto de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pina. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Amazing service

Anita was so helpful and explained everything very carefully. We initially thought that there wasn't a corner sofa in the shop that would work for us but she kindly explained that a lot of the sofas in the store were available as corners so we took another look around and fell in love with one! Thank you Anita for all of your help.

26 de julho de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Pina at Maidstone store was brilliant

Pina was brilliant. We saw her on our first visit, to browse around as we were considering replacing our sofa which we originally bought from Sofology about 9/10 years ago. It is relatively in good condition but i was starting to have problems with the comfort for me. So we decided Sofology was going to be our first choice for buying a new one.
A week later we returned and Pina helped us again to make sure the sofa we were already very keen on, on our first visit was definitely the one. I wanted to try some similar to the one we liked. We ended up with the original choice. She was so patient with us😀. She was really lovely to talk to and explained everything we wanted to know.
From sofa choice and leathers etc through to the purchasing. Can't recommend our experience enough. Thank you so much Pina.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pina. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Really helpful assistant called Anita…

Really helpful assistant called Anita in the Maidstone store. Although we'd already decided on our purchase, she helped us through the process of the sale, delivery and everything else in a very friendly and not pushy manner.

19 de julho de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Anita; we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Jamie the salesman was very good

Jamie the salesman was very good
Polite
And very helpful

7 de julho de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais