Sofology - Maidstone Avaliações 2.413

O TrustScore é 5 de um total de 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff ( Giuseppina) went far above and beyond to cater for my family’ needs. The flexibility of payment played a part to us committing to buying our choice of settees.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Sofology Advisor at the Maidstone Aylesford Branch was outstanding in helping us decide what sofa to buy. She demonstrated a professional, calm demeanor while highlighting various sofas for sale t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Jamie was a great salesman. Left us alone until we needed help. He then obliged. We didnt purchase on day 1 but came back for 2nd look and once again Jamie was excellent

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.413)

18.509 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Colin was a great staff member

Colin was a great staff member. From the welcome to end he showed great customer care and focus. He was very supportive and allowed space and time to review products and answered all questions. Thanks Colin for your great customer service today.

15 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Attentive yet not overbearing customer…

Attentive yet not overbearing customer service, generally nicely laid out and clean. Good range.

14 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Excellent Service at Sofology Maidstone

We had a really great experience at the Sofology Maidstone store. From the moment we arrived, both Emma and Caroline were incredibly helpful and welcoming.
They took the time to talk us through the different sofa options, fabrics, and configurations without any pressure at all. Their knowledge and advice made the whole process very straightforward, and they helped us find exactly what we were looking for.
Emma and Caroline made the experience genuinely enjoyable and effortless from start to finish. It’s refreshing to receive such attentive and friendly service.
A big thank you to them both, we would definitely recommend Sofology Maidstone to anyone looking for a new sofa. ⭐⭐⭐⭐⭐

11 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Emma and Caroline. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Caroline at Maidstone

Caroline - the absolute legend - her time and patience is amazing !! If you need a new sofa, run, don’t walk to Sofology at Quarry Wood

Thank you all at Sofology !

12 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Caroline for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Very good service from Caroline at…

Very good service from Caroline at Maidstone branch, helpful, friendly and very non pushy.

10 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Avaliado com 4 de um total de 5 estrelas

Emma was very helpful and informative…

Emma was very helpful and informative too. My only concern was how many times some of what she was saying was repeated 3 or 4 times, made the experience drawn out.

7 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi, thank you for taking the time to leave your feedback. We're really pleased to hear that Emma was helpful and informative during your visit. We also appreciate your comments regarding the repetition, and we will certainly take this on board as we are always looking for ways to improve the overall experience for our customers. Thank you again for your feedback, and we hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Greeted with courtesy and politeness

Greeted with courtesy and politeness. Every step of the selection and ordering process was explained fully. We were not rushed into decisions. Prices were openly discussed.

9 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for choosing Sofology Mrs Sherwin :-)

Avaliado com 5 de um total de 5 estrelas

No pressure, very helpful.

A young man, Jamie, assisted us today. He was very helpful without putting pressure on us. Listened to what we were looking for which resulted in us purchasing a beautiful sofa.

8 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Colin

Colin, the salesperson was polite, helpful, informative and not pushy at all.

8 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Jamie Foster was really helpful with…

Jamie Foster was really helpful with explaining about the sofa and armchair that we were looking to purchase in great detail.

5 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for your feedback! 😊 We’re delighted to hear Jamie provided such helpful and detailed guidance while you chose your sofa and armchair. 🛋️✨

Avaliado com 5 de um total de 5 estrelas

Great service

Emma was lovely and very helpful. Quick deal done! Can't wait for our sofa to arrive.

4 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

What a great experience in buying a…

What a great experience in buying a sofa! Caroline from the Aylesford store was so helpful & knowledgeable. No pressure. No hard sale, lots of advice & help. Having her opinion mattered & helped us make the right decision. Such a great asset to your store!

1 de março de 2026
Avaliação não solicitada
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for this amazing review Hayley :-)

Avaliado com 5 de um total de 5 estrelas

Giuseppina was so helpful and really…

Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted with our requirements . Didn't feel under pressure to decide. She made the whole process a pleasure as it should be when making a big purchase. Thank you Giuseppina 😊

1 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Thank you for awarding us 5 stars Rosemary! It sounds like your visit to the store was great!

Avaliado com 5 de um total de 5 estrelas

We visited your Maidstone branch and…

We visited your Maidstone branch and was greeted by a wonderful lady called Caroline. She is a credit to your store , very knowledgeable and not at all pushy. The whole experience from start to finish was fun and relaxed, can’t wait for our new sofa to arrive

1 de março de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

This is such a great review Mr Bryant, we are so pleased that Caroline was so helpful during your visit. Thank you for sharing your experience.

Avaliado com 5 de um total de 5 estrelas

Five stars.

First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we wanted. The process made easy while relaxing on the style chosen. Made to feel very welcome. Highly recommended branch of Sofology.

28 de fevereiro de 2026
logotipo da Sofology - Maidstone

Resposta da Sofology - Maidstone

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais