Sofology - ManchesterAvaliações 

2.169
O TrustScore é 5 de um total de 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • White City Retail Park, M16 0RP, Manchester, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(2.169)

18.554 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service by Happy

Fantastic customer service by Happy. He was very knowledgeable and very patiently answered all our questions.

29 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for taking the time to share your feedback with us.

Avaliado com 5 de um total de 5 estrelas

Leanne was excellent she explained…

Leanne was excellent she explained everything perfectly and her customer service was great

29 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Avaliado com 5 de um total de 5 estrelas

We saw Ikram at the White City store…

We saw Ikram at the White City store and he couldn’t have been more helpful or informative.
No pressure from him which is what we like.
You could see the staff were very happy at the store which is a great sign of a good company to work for.
Will was also very friendly & smiley,

28 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Amazing review, thank you for taking the time to share!

Avaliado com 5 de um total de 5 estrelas

Fantastic selection & very helpful…

Fantastic selection & very helpful staff.
Looking forward to delivery.

28 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hello, thank you so much for your review. We are so happy to hear this!

Avaliado com 5 de um total de 5 estrelas

Shopping for Couches

I found the sofas I liked ,was not pressured into the purchase .Carried on looking around the store ended up at the one I had chosen and ordered it within minutes from very helpfull and friendly staff

27 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great Experience

We had a great experience in the Manchester store. We were left alone by the sales team.to browse at our leisure whilst still knowing they were on hand to help. When we were close to making a decision they were on hand to help answer questions.

Leanne was the sales person we dealt with for our purchase and she was brilliant. Really friendly, approachable, helpful and informative.

27 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Thankyou for the help given today 27-12-2025.

Justine Kennedy, the sales person who dealt with us was today, was so very helpful. Explaining how the configuration of the suites worked. Which we had no idea about. It was such a big help.

27 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Lean was extremely helpful, clearly explaining the features of the sofas and the various options available. She was patient and thorough, guiding us through every step—from selecting the right options to completing the finance application. Thank you, Lean, for such excellent service.

27 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Will was very patient with me

Will was very patient with me, answered all my questions.

26 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Happy with the purchase and service-Will

I ordered a lovely sofa and was assisted by Will. I felt I was given really good advice. All stages - from start to finish- were very clearly explained. Will also helped to sort out the finance side. I really appreciated the time, space and freedom I was given to look around, ask questions and make the decision. I never felt pushed or pressured into making purchase decision on the spot. Will made the experience pleasant and stress free. I would definitely recommend and visit the store again.

14 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Customer service is excellent

Customer service is excellent. Love my new sofa. 1st time I used Sofology and the experience was great. The in-store representative, (Happy at Old Trafford) was very knowledgable and attentive to our requirements. He took his time to discuss options with me and was very patient with my grumpy husband. Delivery was on time, sofa quality is great. The whole experience was seamless. I will certainly be ordering from here again in future. Thank you.

25 de outubro de 2025
Avaliação não solicitada
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

What an amazing review, thank you so much for taking the time to write this 😊

Avaliado com 5 de um total de 5 estrelas

Very professional and efficient team…

Very professional and efficient team member called Happy . Assisted and made the whole transaction easy to understand without pushing .

17 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

I am waiting for my sofa desperately

I am waiting for my sofa desperately, over all customer service is best and very helpful.

11 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Good atmosphere

Good atmosphere, no mither great staff
Good attitude and knowledgeable

4 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Friendly not pushy staff

Friendly not pushy staff. Talk you through different options. Positive experience.

2 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Understanding

They were very helpful and understanding to help you the best way. We were very picky to choose what we want because of my husband health situation.they weren’t rushing us we took our time and made a discussion.

24 de novembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Will was great

Will was great! Really good customer service and looked after us when buying our first ever big purchase!

22 de novembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for sharing your experience :-)

Avaliado com 5 de um total de 5 estrelas

Will was really helpful helping us…

Will was really helpful helping us choose and buy our sofas. Thanks

19 de outubro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester



Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Will was able to assist you in choosing and purchasing your sofas. Providing excellent customer service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofas!

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