Sofology - Manchester Avaliações 

2.202
•
O TrustScore é 4.5 de um total de 5

4,7

White City Retail Park, M16 0RP Manchester, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great experience with the sales assistant, Qassim. She was very friendly, helpful and honest, and I never felt like he was just trying to sell me a sofa. gave me excellent advice on the s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First thing we noticed was how staff said hello and that was all. Shortly after, a member of staff came over and said “Don’t worry, we won’t follow you around the store, just ask if you need help... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve ordered 2 sofas, Leanne was so helpful, honest and lovely. Leanne is the kind of person who should be promoted, she’s not pushy or in your face. She gives her honest opinion and doesn’t try to pu... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • White City Retail Park, M16 0RP, Manchester, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(2.202)

13.841 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful and patient with making…

Very helpful and patient with making our purchase

23 de fevereiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Justice was very polite and very…

Justine was very polite and very helpful.

19 de fevereiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Mr Happy was great !!

Mr Happy
The sales rep. was very professional. Its due to his genuine advise that we decided to buy a sofa from sofology.

18 de fevereiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars Pradeep!

Avaliado com 5 de um total de 5 estrelas

Great service , lovely lady

Called into the Manchester branch needed advice and help , Leanne did both great service and a lovely helpful lady , order placed

Thank you

17 de fevereiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars :-)

Avaliado com 4 de um total de 5 estrelas

Amazing sofa

Amazing sofa, so comfy and looks amazing
One star knocked off as their payment plan process was such a hassle that I ended up just paying up front instead

18 de abril de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you so much for your lovely feedback. We're really sorry to hear the finance application felt difficult to go through. That definitely isn’t the experience we want anyone to have, and we appreciate you flagging it. We’re always reviewing the process with our partners to make it as straightforward as possible, so your feedback genuinely helps us improve. Thanks again!

Avaliado com 5 de um total de 5 estrelas

We had an absolutely fantastic…

We had an absolutely fantastic experience at Sofology, all thanks to Leanne. From the moment we walked in, she was welcoming, friendly, and genuinely interested in helping us find the perfect sofa.
Leanne took the time to understand exactly what we were looking for, talked us through all the options, fabrics and explained everything clearly so we felt confident in our choice. Her knowledge was brilliant, and nothing was too much trouble, even when we changed our minds a couple of times!
Leanne made the whole process easy, relaxed, and enjoyable. Leanne is a credit to the company, and we couldn’t be happier with the service we received. Thank you.

11 de fevereiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Leanne. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Excellent advice and service

Excellent advice and service. Leanne at Manchester branch was so helpful. We changed our minds on the material within 48 hours of placing the order and changing it was not a problem. Leanne fully explained everything to us and was professional and friendly.

28 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We are thrilled to hear that our team was able to provide you with the level of service you deserve, and your feedback means a lot to us. Knowing that you had a great experience encourages us to continue delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊

Avaliado com 5 de um total de 5 estrelas

Great customer experience

Great customer experience

4 de fevereiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I bought my sofa from the sofology in Stockport. The staff were all amazingly friendly, helpful and knowledgeable. I had a pretty specific idea of what I wanted but also had small door frame to get sofa through. Sarah member of staff spent time measuring and helping me.

31 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

It was great experience.

It was great experience.
Very happy with service provided by Happy Singh.
He is a great guy.

31 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Sofology Manchester review

We met qassim, he guided us very well and aided us. Ikram helped us put our order through he was very thorough. Overall a very positive experience!!!

31 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Qassim and Ikram. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I called in to have a look around and was helped by Happy. What a lovely guy. I went back the following evening and ordered a sofa. The other staff were lovely too, not pushy, just nice and very helpful.

28 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars

Avaliado com 5 de um total de 5 estrelas

The young man who finalised the…

The young man who finalised the purchase was very charming and helpful. He had the perfect balance of a lovely informal, friendly approach as well as being very professional and informed. He really helped us feel we had space and time to decide and support when we needed it. He went the extra mile too.

All staff were really informed, friendly and helpful.

25 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for sharing Ms Khan!

Avaliado com 5 de um total de 5 estrelas

First of all all the staff are friendly…

First of all all the staff are friendly and helpful.
Ikram went above and beyond to make us feel welcomed and bent over backwards to solve the problem
we had.
I will recommend Sofology to anyone

23 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Salesman was very helpful and talked me…

Salesman was very helpful and talked me through the whole process explaining everything to me.

24 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

No pressure ,no add on.Dealt with them…

No pressure ,no add on.Dealt with them in past

27 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Ikram was great

Ikram was great - he made the experience so easy & enjoyable!

30 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars Mrs W

Avaliado com 5 de um total de 5 estrelas

Liane was really great

Liane was really great. She was ion hand to answer our many questions, but have us space to discuss and never made us feel under pressure. She explained the additional insurance and how we may need it. We wanted to see quite a few different permutations so she was really patient and worked them all through fur us!

25 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars Alison.

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