Sofology - ManchesterAvaliações 

2.169
O TrustScore é 5 de um total de 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • White City Retail Park, M16 0RP, Manchester, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(2.169)

18.543 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great advice

Great advice, no pressure to purchase just genuine good customer service.
The whole team were very helpful especially Happy who sorted my order.

12 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

White City highly recommend

I ordered a sofa from the White City branch and have to say that the sales lady Lianne was excellent. Would highly recommend sofology 5 stars all the way

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Avaliado com 5 de um total de 5 estrelas

Good shopping experience

Staff were not in your face and gave help readily when needed.

12 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

Assistant very helpful

Assistant very helpful without being overbearing. Explained everything succinctly .

12 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Good customer service

My experience, I can’t remember the person name who serve me but it was an African young man. He goes the the university of Salford. I found him to be very polite and friendly. He explained everything well and go through all the steps and payment options. Yeah the customer service experience today was very good. Every one who we spoke to was very friendly. So customer service was 5 ⭐️⭐️ ⭐️ ⭐️⭐️

11 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

It was so easy and quick

It was so easy and quick. Will who helped me was so polite and professional and easy to discuss what I wanted. Thank you Will you made it a pleasure to buy furniture.

11 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for your 5-star review!

Avaliado com 5 de um total de 5 estrelas

The service was great ,not intrusive

The service was great ,not intrusive , Happy was brilliant, and very helpful, so friendly

11 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

The assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. Give him a payrise. God bless x

The personal assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. I would highly recommend the advisor. Give him a raise. God bless x

11 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very friendly helpful advice.

3 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Mr Happy Singh Was Absolutely Fantastic…

Mr Happy Singh Was Absolutely Fantastic through whole process if I could give more than 5 stars I would.

7 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

We were met with a warm welcome and…

We were met with a warm welcome and given an informative tour of the suitable sofa beds on offer, Happy our salesman was a very respectful man towards my wife who has a disability.
Needless to say we purchased a lovey sofa bed and guarantee, nothing was too much trouble and we had really nice coffees.
A complete and pleasant contrast to Furniture Village!

6 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for taking the time to write this great review :-)

Avaliado com 5 de um total de 5 estrelas

No pushy salespeople

No pushy salespeople was much appreciated. Very relaxed and able to discuss options which staff without feeling pressured. Finance options were really helpful.

31 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Larsen the Perfect Sofa for our Space

We visited the showroom at White City Retail Park in Manchester with a general idea of the sofa we wanted. Leanne was extremely helpful in guiding us to the right choice with the Larsen and made the whole process easy and enjoyable. We would definitely recommend visiting the showroom. Thanks!

31 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

The sales man was very helpful

The sales man was very helpful

3 de janeiro de 2026
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience.

Avaliado com 5 de um total de 5 estrelas

Buying experience

We were able to look around the showroom without being pressured by the sales team. When we had decided on a couple of sofas we were helped to make the right choice with the expert knowledge of Leanne who explained the benefits/pros and cons etc.

29 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Amazing

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever just came across as he enjoyed his job and enjoys helping people. Customer service for price match after our sofa went into sale 2 days later were friendly and super efficient. Thank you

21 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Helpful and informative staff

Helpful and informative staff. Not too pushy but available for questions. Would highly recommend

30 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

Leanne at Sofology White City retail park.

The sales assistant Leanne at the Sofology branch at White City retail park Stretford was first class. She was friendly, knowledgeable and personable and certainly helped in our decision to make a purchase. She demonstrated the sofabed mechanism and and gave valuable advice on the multitude of options available with the product. We were really impressed and will definitely refer to friends and family. Thank you.

27 de dezembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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