Sofology - Poole Avaliações 

2.559
•
O TrustScore é 5 de um total de 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais

Avaliado com 5 de um total de 5 estrelas

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.559)

16.191 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofology sofa, I love the quality and the aftercare provided.
Thanks guys can't wait for our sofa to arrive.

20 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

2nd sofa from here

Great quality and good service will be buying my next sofa from here too

17 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Good all round

Good all round. Excellent customer service

19 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

No pressure sales

No pressure sales. Very helpful and informative sales assistant who couldn't do enough to help us make our choice

19 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 4 de um total de 5 estrelas

Really good but just a little rushed…

Really good but just a little rushed it’s a big purchase time is needed

12 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, helpful advice without the pressure sale.

Very happy.

10 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Helpful staff

7 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Really friendly and extremely helpful

Really friendly and extremely helpful. Found me exactly what i wanted . Even offered me a cup of tea. Can’t wait to get my new sofa .

8 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

A good experience all round

Good staff, good communication and a decent knowledge of the products

5 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

We had a wonderful experience with…

We had a wonderful experience with Sofology, as most people do we shopped around but came back to Sofology after feeling the quality difference between them and a cheaper store. We enjoyed the personal touch which we didn't feel we had in the other stores and felt they understood our needs and helped us in finding the best solution for our space. It made a rather mind-boggling experience a whole lot easier.

6 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Felt comfortable on entering the store

Felt comfortable on entering the store, not pressured and followed around.
I believe it was the store manager who dealt with me and explained all my options as to the choice of my sofa once I finally agreed to buy.

6 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

Staff were extremely helpful

Staff were extremely helpful, some sales people are really pushy, but sofology were not. They explained in depth and detail, also helped me visualise my sofa,
I think the sales person was called Nathan. He is a great asset to your team and made me and my partner feel happy and content with our purchase.
Thank you

5 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Thank you for choosing Sofology!

Avaliado com 5 de um total de 5 estrelas

Nice lady served us

Nice lady served us. I think her name was Sally Ann. I know it was Ann anyway she was very nice very helpful than everybody else was right up into so all seems well just waiting for my very nice sweet.

1 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

We look forward to delivering Susan. Thank you for sharing your experience.

Avaliado com 5 de um total de 5 estrelas

We purchased a Great La-Z-Boy Chair

We purchased a Great La-Z-Boy Chair, hopefully!
Fortunately, I spotted the chair by accident in the showroom.
I would have liked to have had more information on the range of available La-Z-Boy chairs meeting our criteria. The rocking chair was not mentioned, nor were swivel-based chairs. I found it.
Otherwise, good customer service.

2 de setembro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Women who helped us was very helpful

Women who helped us was very helpful, knew every detail I needed to help find one sofa we wanted. Very friendly

29 de agosto de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 3 de um total de 5 estrelas

Review what I’ve not got?

Sales team helpful. However being bombarded to review after 1 week of purchase when it’s on a 12-13 week lead time is frustrating to say the least.

30 de agosto de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

We’re so pleased to hear our Sales Team were helpful! We completely understand your frustration with being asked to review so soon after ordering, especially when you’re waiting 12–13 weeks for your sofa to arrive. We really appreciate your feedback and hope the wait is worth it when your new sofa arrives

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