Sofology - Poole Avaliações 

2.560
•
O TrustScore é 5 de um total de 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(2.560)

13.841 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Vey helpful answered all my questions…

Vey helpful answered all my questions pleased with what I have ordered Thanks.

4 de fevereiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 3 de um total de 5 estrelas

Sofa just ordered awaiting delivery

It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?

But Many thanks to Clodia and Bernard to show us around when we visited the store..

1 de fevereiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thanks for taking the time to leave a review, we appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

Our experience was great

Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.

1 de fevereiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Excellent

Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!

31 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Thank you for awarding us 5 stars Robert!

Avaliado com 5 de um total de 5 estrelas

Katie was great!

Katie was super friendly and approachable, and helped us choose and purchase a sofa for our first home. She was very knowledgable on the sofas, and made the experience a very positive and enjoyable one.

31 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Thank you for awarding us 5 stars Alice!

Avaliado com 1 de um total de 5 estrelas

If I could give zero stars I…

If I could give zero stars I would......After waiting from ordering in October to delivery beginning of January the footstall was delivered damaged and returned....... .....Great quality control....Not, Then after chasing I am told I need to wait until March as it is handmade blah blah blah .....REALLY!!!!!! Not a great company.....Not cheap .....Customer service non existent .....Not happy ......If I knew then what I know now I would of gone elsewhere......6 months is NOT acceptable

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi Debby, we are so sorry to hear that this happened. It is always our aim to ensure that all of our items are delivered in perfect condition. Please be assured that we will be in touch as soon as your replacement arrives.

Avaliado com 5 de um total de 5 estrelas

Great sales man

James made me feel comfortable and approachable , I really hate it when sales people are pushy and he was far from that , explained everything and answered all my questions clearly . Would definitely go back .

25 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Thank you for this great review Miss Nail

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful staff.

Friendly, helpful staff. No hard pressure sales just useful information. Very impressed.

24 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service - everything really well explained - Linda in Poole was great - thanks

24 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Klaudia was extremly helpful

Klaudia was extremly helpful, knowledgable and personable without being pushy

24 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Klaudia. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

A Pleasant Purchasing Experience

A pleasant purchasing experience.
A good showroom atmosphere with very helpful and welcoming staff.
We made two trips to the store over three days and the warmth and helpfulness remained the same.
Linda and then Klaudia provided the information we needed and seemed to be quite open and straightforward about everything, which instilled us with confidence in our decision -making.
We just have to wait upon the delivery.

23 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great service from the store manager

Great service from the store manager. Really talked me through all options available.

18 de janeiro de 2026
logotipo da Sofology - Poole

Resposta da Sofology - Poole

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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