Sofology - Preston Avaliações 2.481

O TrustScore é 5 de um total de 5

4,9

Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely store well set out, in store service excellent didn't pester you, very informative. Second time we have purchased a sofa of them as always fund them and their products good value.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, we were there for a couple of hours making our choice.

4 de março de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Thank you for sharing your experience Mr Barker :-)

Avaliado com 5 de um total de 5 estrelas

We had a great experience with…

We had a great experience with Sofology. The staff were really helpful, knowledgeable and gave us space to look around without being pushy. It made the whole process feel relaxed and easy. Would definitely recommend.

1 de março de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Thank you for your recommendation Karen

Avaliado com 5 de um total de 5 estrelas

Excellent shopping experience, Luke was super helpful

Luke was super helpful, explained everything I needed to know, knowledgeable and helped me understand the practicalities to consider with my purchase, a credit to the company. The store is top class and the staff were attentive in a very nice way. The choice is vast in the store and the in-store experience was overall excellent.

27 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

Jay was very helpful and informative

Jay was very helpful and informative. Left us alone whilst we explored the store and only came to our assistance when we needed it . Jay made the whole process easy for us .Thanks Jay

26 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jay. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Gary was very friendly and…

Gary was very friendly and accommodating, he helped us find our perfect sofa

20 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Thank you Doreen! Best customer service!

Doreen was very informative and helpful with picking our dream sofa! 10/10 for customer service, no question was too big or small. Thank you Doreen!

19 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Thank you for this great review Connor :-)

Avaliado com 2 de um total de 5 estrelas

My mum ordered in store

My mum ordered in store. The person in store team rold my 80 year old mum that adding the insurance and cleaning options could be done when she came to pay for the sofa, as she was uncertain at the time. When she was then contacted for payment 4 days before dwlivery, these extras had been added. When she asked for them to be removed she was told her delivery would now be delayed. This was then a problem as i had come to help with the delivery. This is clearly a selling tactic to take advantage of an elderly person, and I will be letting people know that this is how your company operates.

9 de dezembro de 2025
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Avaliado com 5 de um total de 5 estrelas

Laz-e-boy Sofa Experience

we were just browsing in the shop, when we met Mo at the Preston Branch. He was extremely friendly & helpful explaining how the sofa with the console worked. We took measurements as we wanted to see what would fit in our lounge. As Mo had been so helpful, we returned the next day & discussing further we picked a colour and Mo explained about the added additions which would be beneficial to our home environment which we agreed would be great as spending a lot of money. He made us refreshments and chatted some more. He was not a pushy sales representative which is why we decided to ensure Mo took our order. He was funny, interesting & very pleasant to talk to. He is an asset to your Company.

14 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Mo. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Staff very informative and helpful

Staff very informative and helpful. Not intrusive at all, left us to have a good look but were there when needed. Helped us to make the purchase in store rather than online.

8 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great experience at the store in…

Great experience at the store in Preston no hassle our sales person Doreen was exceptional she gave great advice on our colour choices Evan made us a hot drink as we had travelled 60 miles to get there
And gave us as much time as we needed to make our decision

14 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Great service and great choice.

The service we received from Jay and Amanda was second to none. They were thoughtful and helpful without the pressure we experienced in other stores. Our purchases today from this store was, in a large part, down to their excellent and professional approach. The layout, cleanliness and choice in store made shopping there a pleasant experience.

14 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Thank you for awarding us 5 stars we really apprechiate it Jean.

Avaliado com 5 de um total de 5 estrelas

We had a delightful time shopping for…

We had a delightful time shopping for our dream sofas. Mohammed at the Preston showroom went above and beyond to make sure our purchase was just right for us.

We are super excited for the delivery 🤗

8 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

8 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

Great purchasing experience

Friendly staff, very helpful and knowledgeable. Easy purchase.

8 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Happy with the experience

Jay answered all questions clearly and gave us all the info required to make am informed decision

11 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thank you for your review. Another great review for Jay, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Luke and Amanda were fantastic in their…

Luke and Amanda were fantastic in their service today- very knowledgable, helpful and nothing was too much trouble! We really appreciated their time and efforts in ensuring we got the sofa of our dreams! Thank you very much!

6 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Great service from the Sofology sales team

Great service from the team in Sofology, very helpful during all our visits, fantastic choice of styles, colours and materials.

4 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Luke was courteous and extremely…

Luke was courteous and extremely helpful in store today, and helped us finally decide on our perfect sofa.
Happy customers
Thank you

5 de fevereiro de 2026
logotipo da Sofology - Preston

Resposta da Sofology - Preston

Thank you for taking the time to leave a 5-star review!😊

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