Sofology - Reading Avaliações 2.306

O TrustScore é 5 de um total de 5

4,8

Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amber gave me excellent service, went above and beyond expectations in terms of helping me find a sofa that would fit my space, given that I am quite far from the store we did this remotely. I also pr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I thought I knew what I was looking for however the expert guidance and no pressure help made the decision easier. I found the showroom and available options fantastic, especially the lifestyle range... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great knowledge in store

We visited the Reading store after viewing suitable sofas on the website. The staff member we spoke to was very knowledgeable and helpful. This meant we could complete our purchase having had our questions answerered.

6 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Greeted well

Greeted well, Treated well and good product.

8 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for choosing sofology!

Avaliado com 5 de um total de 5 estrelas

Great choice and first class service

Great choice of styles, configurations, colours and materials, all with great quality and finish. Ali, our salesman, was really helpful and knowledgeable of the products and helped us get to the right choice and options. This is the second time we’ve purchased from Sofology, with the first pair of sofas now 10 years old and still comfy and in great condition. It was just time for a change of style and colour tone. Would thoroughly recommend a visit to the Reading store, if you are in the market for sofas.

8 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Ali and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

2 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Ali was great!

We visited the Reading showroom knowing what couch we wanted as we visited before. Ali wasn't pressuring us the first time to purchase the couch, he explained to us the monthly payment options.

We weren't sure about the colour, so he was patient with us choosing the right one! He explained to us the after care and the warranty if we wanted it with the purchase and what the benefits are. He was professional and friendly throughout the purchase.

Highly recommend sofology!

26 de janeiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you so much for your recommendation :-)

Avaliado com 5 de um total de 5 estrelas

Very helpful and fair description of…

Very helpful and fair description of sofa attributes that enabled us to make an informed choice very quickly. Yassar was very good.

3 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Sarah is a credit to the company.

I would recommend this specific store to anyone. Sarah was so lovely, me and my husband popped into store this after noon around 4 and found a sofa we loved, we looked elsewhere and just happend to pop back in at 4:50 10 mins before closing! Just to have one last look. Well, Sarah approached us and gave us everything we could possibly need to know with such a smile on her face! Being she was due to finish any minute! She was MORE than happy to help us, and with that we bought the sofa. Sarah truly is a credit to this company. I applaud her, and another very nice lady who I couldn’t quite catch her name, but also extremely lovely, I will now more than likely go there anytime I need something like this again. Absolutely fantastic service. 10000/10

1 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Sarah was excellent

Sarah was excellent. She took great care and time to assist in everything and help with all the options required. Very personable and would have no hesitation in recommending her. Professional, Knowledgeable and Helpful. Perfect transaction. Looking forward to getting our sofas .

1 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Sarah for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Great service with a smile

Great service with no heavy sales pressure. No pressure to buy. Just honest helpful advice and service.

Highly recommended.

1 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great service

Very helpful & nice and easy process

1 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Faran was really helpful

Faran was really helpful . I was torn with two models of sofa and he went through the benefits of each to help me choose . He the explained the order process .
Really friendly , good humour and polite .

1 de fevereiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you for your review. Another great review for Faran, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

We had an excellent experience with…

We had an excellent experience with Sofology Reading, we found the staff to be informative without being pushy and happy to answer all our questions.

31 de janeiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Chesterfield

The salesperson was very patient and took the time to thoroughly explain the materials and available options. She checked what was in stock and went above and beyond to help. She demonstrated excellent customer service skills.

28 de janeiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for sharing your experience Miss Shyleen!

Avaliado com 5 de um total de 5 estrelas

Brilliant Sales People

Had a great afternoon choosing our new sofas with Sarah. She was really helpful and patient, thank you so much Sarah.

25 de janeiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you for sharing Lynn

Avaliado com 5 de um total de 5 estrelas

Amber made us feel at ease

Amber made us feel at ease, after finding the sofa and armchair that we felt would give us everything we need for comfort in our home we found it a really pleasant experience. Amber was in my opinion, an amazing salesperson, knowledgeable great personality and the patience of a saint a huge difference from other salespeople we had met in other furniture shops, she spent a lot of time with us and helped us make the right choice in explaining all aspects of the furniture with an in depth understanding of how sophology had developed such a top of the range latest furniture on feedback from their customers.
We can’t wait for our sofa and armchair to arrive, but the fact that we know everything about them and spent a very comfortable time trying them out in the store is a bonus because we know we have bought a superb product

23 de janeiro de 2026
logotipo da Sofology - Reading

Resposta da Sofology - Reading

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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