Our experience was really good. We weren't intending to even buy anything we were just gping to look, but Sarah made us feel so comfortable and understood . So we just decided to buy.. she was patient... Ver mais
A empresa respondeu
Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Our experience was really good. We weren't intending to even buy anything we were just gping to look, but Sarah made us feel so comfortable and understood . So we just decided to buy.. she was patient... Ver mais
A empresa respondeu
On arrival in the store on three occasions, we were greeted warmly by friendly staff, but then given time to look at the ranges without any pressure. Alaa who served us when we ready to order, was bri... Ver mais
A empresa respondeu
Friendly atmosphere It was a pleasure to meet one of the staff here in Reading Showroom. I don't remember her name but she was very friendly and easy to speak with, assisted me with the orderin... Ver mais
A empresa respondeu
Staff very helpful with no pressure to buy accessories although these were offered. Yaser was determined to find the furniture that suited our needs as we are downsizing. After a lot of patience h... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely sales experience. Not pushy but helpful and it was relaxing and easy to order my sofa
Service was very helpful and polite both Ali and the young lady were first rate.0

Resposta da Sofology - Reading
Friendly atmosphere
It was a pleasure to meet one of the staff here in Reading Showroom. I don't remember her name but she was very friendly and easy to speak with, assisted me with the ordering process.
I have already received my order and it was exactly delivered around the same time it was mentioned while placing the order.
Will visit again.

Resposta da Sofology - Reading
Went to the Sofology in Reading and ended up buy a lovely sofa. Really reasonably priced. Molly was really helpful and nice, not pushy but very informative. I'm really happy with my decision and experience thanks to her help. Would definitely recommend.

Resposta da Sofology - Reading
Our experience was really good. We weren't intending to even buy anything we were just gping to look, but Sarah made us feel so comfortable and understood . So we just decided to buy.. she was patient, knowledgeable and explained everything really well.

Resposta da Sofology - Reading
The assistance within the shop worked together as a team providing knowledge and support - it did not feel like a pushy sales environment

Resposta da Sofology - Reading
On arrival in the store on three occasions, we were greeted warmly by friendly staff, but then given time to look at the ranges without any pressure. Alaa who served us when we ready to order, was brilliant; she spent time listening, discussing colour schemes and patiently helping us in our choices.

Resposta da Sofology - Reading

Resposta da Sofology - Reading
Staff very helpful with no pressure to buy accessories although these were offered.
Yaser was determined to find the furniture that suited our needs as we are downsizing. After a lot of patience he found just the right size furniture for us!
The whole experience was surprisingly
easy with no hassle whatsoever.
Well done Yasser!

Resposta da Sofology - Reading
The store manager was amazing, she made my experience of buying a sofa unforgettable. The product is great; the whole family is finally reunited for fun family evenings.

Resposta da Sofology - Reading
My lady was amazing! Very helpful and nice. Not too pushy with her sales technique which I appreciated. Sofology Reading

Resposta da Sofology - Reading
No pressure from staff, time to wander round and try things. When staff did approach they were polite and very informative.
Alaa in the Reading store was great.

Resposta da Sofology - Reading
Your staff seemed knowledgeable and the products robust and good.
We have not yet had delivery, but hopefully that will prove good too! I understand that the products are delivered in parts to ease delivery.

Resposta da Sofology - Reading
Humza was really helpful in the store. He helped us to figure out the right sizing of the sofas we needed for our living room and was patient with us while we talked through different options. He even told us to contact him directly if we had any questions post-purchase.

Resposta da Sofology - Reading
Great experience, felt listened to rather than pushed into buying. Staff was very professional and friendly but without being invasive. Also made sure we understood what we were committing to when making our purchase.

Resposta da Sofology - Reading
Great range of sofas and chairs to suit our needs.
Assistant extremely helpful without being pushy.

Resposta da Sofology - Reading
Went in to the Reading branch on the Forbury Retail Park and was greeted by Zishan. He was very knowledgeable and friendly without being pushy. He took my through all of the important information and even helped me save some money by recommending a more comfortable and cheaper sofa.
Great customer service and I would highly recommend Zishan and Sofology.

Resposta da Sofology - Reading
Great range of furniture and friendly, helpful staff. Very good experience and order placed.

Resposta da Sofology - Reading
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.