Sofology - Redbrick Mill Avaliações 301

Very helpful young man. Excellent service and delivery time not too long either.

Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantastic discount. Very pleased we called in and with the whole experience. We wish Yameen the best of luck in his future endeavours.

Really nice and helpful colleague

Ash at Redbrick Mill was amazing! Really knowledgeable and understanding without being too pushy. Really happy with the whole ordering process can’t wait for my Sofa to arrive!

Very friendly and informative sales staff

Harriet was very helpful and friendly. All was explained in simple understandable terms and so far the process has gone well.
I hope this continues when Sofology move from Redbrick Mills.

Zakaria was super helpful and really knowledgeable in products helping us make the best decision on what to purchase!

The staff were very helpful

An amazing experience

Execellent service by Sarah and fast

Good rapport with sales team. Lovely lads.

We were looking for various furniture items for our newly built upmarket holiday collection for 10 people.
Your products lived up to our expectations and the knowledgeable staff made our decision easy. Polite and engaging, sending information over via email & following up with a phone call. Great young man to deal with.

Great service by Zak

The salesperson I dealt with could not have been more helpful. Very knowledgeable and gave all the relevant information without prolonging the purchasing process and made everything straightforward and easy. I would definitely shop with Sofology again as a result of the excellent customer service provided.

Had a great experience purchasing our sofa. Harriett helped us every step of the way, wasn’t pushy and was super informative! Can’t wait for our new sofa to arrive!

The sales people in store were all really helpful and not too pushy. Never felt pressured into a sale.

Absolutely abysmal service. Delivered damaged furniture that the delivery guys never reported. Spoke with Sofology customer care who after week's sent a technician to look at it. The technician came and examined, used our toilet and said he will report it to the office, and someone will come back to usb in 72 hours. That was over a month ago... waited during the holiday period with no support from Sofology customer care, and no one available in product support. Still waiting for someone to fix the furniture. Will not buy from Sofology again. Disgusting service.

Another disappointing tactic of Sofology is asking customers to email their 'social.media.complaints' so they can look at it. This makes them look responsive but they do not actually care - as i emailed them everything on 31st Dec and no one bothered to contact me.

No pushy sales, honest relevant advice. Zak made the purchasing experience pleasant and comfortable.