I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4 Beale Way, S62 6EJ Rotherham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... Ver mais
A empresa respondeu
It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... Ver mais
A empresa respondeu
The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- também em
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de Móveis
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit 4 Beale Way, S62 6EJ, Rotherham, Reino Unido
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exceptional, personalised customer service
Very helpful consultant - Adrian @ Rotherham parkgate
Personalised service & extremely informative
8 de março de 2026
Resposta da Sofology - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Resposta da Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Super Nes
Nes was great she really helped us get the right sofa and made a great coffee.
The colour swatch we chose had been put on the wrong stand which meant that we could not have what we wanted but Nes helped us choose an alternative.
7 de março de 2026
Resposta da Sofology - Rotherham
Thank you for your lovely feedback. We’re so pleased to hear that Nes looked after you and helped you find the right sofa (and kept the coffee flowing too!) We’re sorry about the mix-up with the swatch stand, but it’s great to hear Nes was able to help you find an alternative you were happy with. Enjoy your new sofa!
Excellent service and Nissy was very…
Excellent service and Nissy was very helpful and informative
3 de março de 2026
Resposta da Sofology - Rotherham
Thank you for sharing your experience Mrs Eames!
This man was extremely helpful…
This man was extremely helpful regarding fabrics. He was patient in explaining the merits of each. He certainly is an asset to Sofology👍😁
6 de março de 2026
Resposta da Sofology - Rotherham
This is an amazing review Susan, thank you for sharing your experience :-)
Resposta da Sofology - Rotherham
Thank you for taking the time to leave a 5-star review!😊
Excellent customer service
It was our first time buying a sofa from Sofology, the customer service from Nessi was excellent. Nessi was kind, patient (she needed the patience of a saint with me as I was so indecisive), and really professional. I was not pressured in to buying anything, and she answered all of my questions. Nessi was really helpful and let us browse at our own leisure. The whole team were really friendly, professional, and welcoming. Thank you to all of the wonderful staff at Sofology in Rotherham.
1 de março de 2026
Resposta da Sofology - Rotherham
This is a great review Miss Bradley, thank you for sharing your experience :-)
Tara was extremely helpful in all 3…
Tara was extremely helpful in all 3 visit to store and wasn’t too pushy like most sales people are at these places she’s was helpful and knowledgeable! Would defo recommend using her services again.
28 de fevereiro de 2026
Resposta da Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very welcoming
Very welcoming, Tony came told me his name and said if I need help just wave. Then left me to browse by myself. I found a recliner chair I liked, he came over and went through everything with me . Very friendly and easy to talk to . First purchase with Sofology. Very good customer service.
28 de fevereiro de 2026
Resposta da Sofology - Rotherham
Thank you so much for your 5-star review!
Resposta da Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great customer service with full…
Great customer service with full explanation of product wishing to buy.
28 de fevereiro de 2026
Resposta da Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great customer service from Tara in…
Great customer service from Tara in your Rotherham branch..she was very helpful and friendly and went through the application process step by step also she was very knowledgeable about the sofa we were interested in she is a great asset to your company and we are very happy with our purchase
27 de fevereiro de 2026
Resposta da Sofology - Rotherham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Helpful staff informative and not pushy
19 de fevereiro de 2026
Resposta da Sofology - Rotherham
Thank you for taking the time to leave a 5-star review!😊
Nice relaxed & friendly environment…
Nice relaxed & friendly environment with no pressure at all. The team were all very friendly. We were helped today by Adrian, who was very knowledgeable of the products offered, as well as being very friendly and helpful. Overall a good experience. Happy customers 👍 Thanks again.
26 de fevereiro de 2026
Resposta da Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
the assistant was very helpful and…
the assistant was very helpful and looked after us
26 de fevereiro de 2026
Resposta da Sofology - Rotherham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very efficient and professional.
22 de fevereiro de 2026
Resposta da Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Lovely service
Lovely service on both visits staff very helpful and friendly and found exactly what we wanted
25 de fevereiro de 2026
Resposta da Sofology - Rotherham
Thank you for sharing your experience Ms Abbey.
Easy to buy
Easy to buy, no pressure from the staff to purchase. Super comfy and reasonable price ( didn’t haggle though!).
Disappointly wouldn’t volunteer to come and decorate pre delivery but you can’t have everything - Thanks Nessy!
23 de fevereiro de 2026
Resposta da Sofology - Rotherham
Thank you for awarding us 5 stars :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.