Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Ver mais
Localização
Trocar localizaçãoUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
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Veja o que dizem as avaliações
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Ver mais
A empresa respondeu
We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- também em
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de Móveis
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Reino Unido
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Great staff at the Oldham store
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :)
Can’t wait to receive sofa now!
Hi I recently visited your elk mill…
Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really appreciated. When I finally decided what I wanted, Millie was incredibly helpful. She is a lovely young woman and made the whole experience completely stress free. I later changed my mind from fabric to trusty leather as I went for the allure with the heated lumbar seats and built-in speakers. Dan (the manager) was helpful over the phone incredibly easy to rearrange my order.
I am pleased with there service, thank you Millie and Dan kind regards Denise O’Loughlin
Pode usar a ajuda de IA para as respostasVer mais
Excellent customer service
Excellent customer service. We have purchased goods from this store on several occasions

Resposta da Sofology - Royton Oldham
Very knowledgeable and helpful
Very knowledgeable and helpful. Did not try to rush me and I’m very happy with my choose.

Resposta da Sofology - Royton Oldham
Had great help from Hannah she was very…
Had great help from Hannah she was very helpful when I was choosing my sofa answered all my questions

Resposta da Sofology - Royton Oldham
Very helpful staff and very…
Very helpful staff and very knowledgeable we were not pressured to make a purchase

Resposta da Sofology - Royton Oldham
Lovely friendly staff that don’t follow…
Lovely friendly staff that don’t follow you around while you’re browsing

Resposta da Sofology - Royton Oldham
Thank you so much
Thank you so much, Diariou, for going that extra mile, your customer service was exceptional! xx

Resposta da Sofology - Royton Oldham
Staff were very welcoming and…
Staff were very welcoming and knowledgeable of the products
Irma was especially attentive helpful and patient

Resposta da Sofology - Royton Oldham
Amazing experience again
Amazing experience again! Third sofa we have bought with sofology! Staff are great!

Resposta da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham
He was so helpful couldn't ask for any…
He was so helpful couldn't ask for any better customer service. Love coming to sofology for my new sofas.

Resposta da Sofology - Royton Oldham
The staff were absolutely wonderful
The staff were absolutely wonderful. We’ve been in many times (I’m very indecisive!) and every time we were treated well and the staff were so helpful and kind. The day we bought our sofa they opened the store early for us and made us a brew. They were informative and patient. Honestly a lovely experience.

Resposta da Sofology - Royton Oldham
I had a problem with the leather on the sofa
I had a problem with the leather on the arm rest of my leather sofa. The surface had peeled off on patches. They sent a "technician" round who examined the issue. I was contacted by Sofology who claimed it was "accidental damage!!!! So I have apparently damaged the armrest by resting my arm on it!! They want £99 to come and repair a sofa which is less than 12 months old. Unbelievable. Be aware the warranty is not worth the paper it is written on as they will try to weasel their way out of fixing problems on their products or squeeze more money out of you. My last leather sofa lasted for 20 years with no problems. Disgraceful.

Resposta da Sofology - Royton Oldham
Great place for SofasReally good choice of different sofas…
Really good choice of different sofas and good staff

Resposta da Sofology - Royton Oldham
Great friendly staff
Great friendly staff, no pressure sales. Helpful advice very pleasant experience

Resposta da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham
Had a brilliant experience at your…
Had a brilliant experience at your Oldham store with Paul will definitely recommend to our family and friends well done 😀

Resposta da Sofology - Royton Oldham
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