I think the young lady served me was called Lilly, sorry if that’s wrong, she was lovley & professional, straight to the point, she should have a pay rise. Havnt got my sofa yet but my experience in s... Ver mais
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Localização
Trocar localizaçãoSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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Veja o que dizem as avaliações
I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... Ver mais
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Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Ver mais
A empresa respondeu
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Reino Unido
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Resposta da Sofology - Slough
Thank you for awarding us 5 stars!
Took full payment for a clearance item…
Took full payment for a clearance item in store with card.
When payment had gone through asked me for my expiry date and 3 digits on the back.
I asked why and he said company policy - I explained that they should not be asking this when payment has been taken in person.
Apparently they keep these details on file for 48hrs?!
Head Office need to look at this as its very concerning.
25 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk
Garry from your Slough branch who…
Garry from your Slough branch who served my family, was amazing. He really took the time to answer our questions, explain every detail and helped us. It took the stress out of it all!
25 de janeiro de 2026
Resposta da Sofology - Slough
Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent customer service from Sunil
Excellent customer service from Sunil
Very helpful and knowledgeable
Helped us with our new sofa and explained everything in detail
Thank you great service from Sunil
23 de janeiro de 2026
Resposta da Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sunil. Have a great day 😊
Sales person explained in detail all I…
Sales person explained in detail all I needed to know.
No sales pressure
20 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for awarding us 5 stars John!
Amazing
Amazing! Went to New Malden prior an the sales were very push but Slough just left us to it, Mohan was a delight to deal with
17 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for sharing your experience Mr Virk
Sold us a chair that was in clearance…
Sold us a chair that was in clearance that was already sold apparently. Nobody marked it as sold and payment was taken only to be told 30 min later it was no longer available.
18 de janeiro de 2026
Resposta da Sofology - Slough
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Adviser (Gary) was very helpful and no…
Adviser (Gary) was very helpful and no pressure
17 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for taking the time to leave a review 😊
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
A nice sales man
12 de novembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Experience and Excellent Gary (staff member)
We had an excellent experience! Gary was incredibly helpful, knowledgeable, and guided us through every step with great advice. We’re thrilled with the sofa we picked out, and the entire process so far has been absolutely seamless.
8 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Very helpful - sofa shopping
Very helpful, staff we're able to advise on which configurations worked/didn't work with the sofa we wanted.
8 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for taking the time to give us your feedback. 😊
Resposta da Sofology - Slough
Thank you for sharing Anthony
Garry was a very helpful member of…
Garry was a very helpful member of staff , supporting me to find the right choice of sofa today.
Good range of sofas and chairs on offer with a range of colours and materials available.
6 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for choosing Sofology :-)
Buying experience
We were un decided on the colour of the sofa. We asked if we could take 2 samples home, although not policy, the local store manager let us.
This allowed us to make our decision and we purchased a sofa the following day.
6 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for taking the time to write this great review :-)
Resposta da Sofology - Slough
Thank you for awarding us 5 stars :-)
Great staff and really helpful
Great staff and really helpful. Good quality Sofas and amazing showroom. Herlin was super helpful and really nice to talk to. One of the best customer service experiences I’ve had
3 de janeiro de 2026
Resposta da Sofology - Slough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Extremely helpful and knowledgeable
Sunil was extremely helpful and knowledgeable and made the order process easy
3 de janeiro de 2026
Resposta da Sofology - Slough
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
Beautiful sofa also the sales woman was…
Beautiful sofa also the sales woman was so wonderful, Easy
2 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Resposta da Sofology - Slough
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
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