Sofology - Solihull Avaliações 

2.135
•
O TrustScore é 5 de um total de 5

4,8

Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.135)

16.191 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience - thanks Joshua

Joshua was really friendly and helpful. I dislike over pushy salesman but his approach was professional and excellent. He made us feel like we knew him and came across very knowledgeable. We had a very enjoyable visit and came away more than pleased with our purchase. Joshua deserves 5 stars.

7 de fevereiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

New house / New Furniture

Ali was very helpful and gave us time to make our decisions. Quality sofas and a great customer experience

7 de fevereiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Salesperson was very Helpful

1 de fevereiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Josh was fantastic

Josh was fantastic, polite, knowledgeable and patient. Excellent service

2 de fevereiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you for awarding us 5 stars Oliver

Avaliado com 5 de um total de 5 estrelas

Excellent customer service...

Excellent customer service especially with young children. Detailed all of the options and worked with us to help our final selection of sofa / colours.

1 de fevereiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you for awarding us 5 stars Lewis!

Avaliado com 5 de um total de 5 estrelas

Ali helped us with any questions we…

Ali helped us with any questions we had, he was very informative and friendly.

31 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Hi there, thank you for your review. Another great review for Ali, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Excellent friendly service

Ali was friendly, greeted us but then left us to browse and wasn't pushy. Sofa selected, he explained everything clearly and politely to complete the purchase. Exactly how a shopping experience should be, would definitely recommend.

31 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you so much for your recommendation!

Avaliado com 5 de um total de 5 estrelas

Great customer service

We were helped by Josh, very friendly and professional. We came in the store nearer the closing time, and did not feel rushed, or any pressure of making any decision by staff. Overall friendly staff and helpful.

27 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Josh Darling lives up to his name

Josh Darling lives up to his name. Clear advice, clear and appropriate upselling. No chasing cash. Honest appraisal of delivery times. A delight to engage with.

25 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you for sharing your experience :-)

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, informative and not pushy at all.

26 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Joshua Super Star

Joshua Super Star
Had a great experience deciding and purchasing our now sofa Today !
We had no pressure sell , Josh made us a great cup of tea and basically left us to it until we were ready to ask any questions we were unsure about ! He made us feel so comfortable and explained everything with fine detail .. we think Josh is a great credit to sofology !! Can not wait for an our new sofa .. Thank you

25 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Honest, helpful & not pushy

Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our questions about another sofa and provided thoughtful insight and guidance. Neither were forceful—just genuinely polite, warm, and clearly focused on what was best for us. We ended up purchasing both sofas through Leon, whose knowledge and honest advice made the whole experience feel easy, trustworthy, and enjoyable. Thank you both for such great service.

25 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Excellent service No sales pressure…

Excellent service No sales pressure atal.

24 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Leon was very helpful in understanding…

Leon was very helpful in understanding what style we were looking for for and our restrictions on size - and then helped identify a number of potential options

24 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Hi there, thank you for your review. Another great review for Leon, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Josh was great

Josh was great, very attentive but was always there when we had questions.

Made the whole process seamless

Thanks Josh.

24 de janeiro de 2026
logotipo da Sofology - Solihull

Resposta da Sofology - Solihull

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

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