The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Ver mais
A empresa respondeu
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Ver mais
A empresa respondeu
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Ver mais
A empresa respondeu
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Ver mais
A empresa respondeu
From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Purchased 2 sofas today having had great advice from Steve at the Lakeside branch. He spent a lot of time with us helping us make the right choice . Very friendly and very knowledgable about all their products

Resposta da Sofology - Thurrock
Wide range of products to choose from. Easily adapted - colours, materials etc…
No hard sell from store assistants.

Resposta da Sofology - Thurrock
Well please definitely recommend went in there very nice people just left us to look around no pressure and we found just what we wanted thanks to mr saad very nice and helpful man

Resposta da Sofology - Thurrock
A really relaxing and unpressurised experience due to the welcoming and friendly nature of the sofology salesman Saad. He was friendly and informative and explained everything clearly. 10/10 from me. You got a great guy there .

Resposta da Sofology - Thurrock
John was really helpful and patient thanks john

Resposta da Sofology - Thurrock
great customer service
onsulant was polite and dealt with me with respect

Resposta da Sofology - Thurrock
Jon at the Thurrock lakeside store was very helpful . He answered our questions succinctly and we did not feel any pressure to buy.
When we did decide to purchase a sofa everything regarding the purchase and it’s delivery was explained to us .
Looking forward to receiving our sofa by the due date .

Resposta da Sofology - Thurrock
Al was really attentive and gave us plenty of time to think through our decision. Highly recommend

Resposta da Sofology - Thurrock
Excellent service, Jon gave brilliant advice and very supportive. Good communication and fantastic service overall. Thanking you

Resposta da Sofology - Thurrock
Very happy with our sofa delivered this week. Great service from the sales adviser in the showroom when we placed our order. He really helped us choose the right colour and fabric to complement our existing furniture and room decor based on the photos and material samples we showed him. We appreciated the advice and service we were given. Sofa looks fabulous on the room and is very comfortable!

Resposta da Sofology - Thurrock
We had bought our previous sofa from you and have been really pleased with it. The service we had from Ameet was amazing. he even found our old sofa on your records so we could check the size of the one that we were buying. He understood what we were looking for and guided us to the suitable sofas. He explained everything thoroughly but was not pushy. We had a lovely time with him and happy with the sofa that we have purchased. Thank you Ameet for your help.

Resposta da Sofology - Thurrock
Saab made the whole process of ordering the sofas very easy and explained the process very clearly.

Resposta da Sofology - Thurrock
Had a nice day looking at all the different styles of sofa's and chairs.
Three piece suits.
Finally came to a difficult decision of which sofa caught our eye.
Myself and husband agreed on the illnois 2 seater sofa with the console's, in the colour Latta in a mottled fabric. Saad talked us through all the details of the sofa and explained the guarantee of the frame work, and protection cover for the material and fabric. Saad was extremely knowledgeable. Saad knew all the information regarding the styles and details of all the sofas. We enjoy our time at sofology and ordering our new suit. We can't wait now to receive this furniture.

Resposta da Sofology - Thurrock
Thanks to Jon at lakeside store for making our visit so good, He explained everything and showed us every type of sofa we wanted. not rushing through anything, making sure what we had was what we wanted. again thank you Jon

Resposta da Sofology - Thurrock
Teresa Odonoghue was great and made the whole process very easy so many thanks to her.

Resposta da Sofology - Thurrock
Del was incredibly helpful and made the buying experience super easy

Resposta da Sofology - Thurrock
Steve was fantastic helping us choose our new sofa today. He was very patient, not pushy at all, and took the time to show us multiple options that would work for our room and space. It was a day I was honestly dreading, but Steve made the whole experience so much easier and actually enjoyable. Thank you for all your help!

Resposta da Sofology - Thurrock
Jon was amazing at helping us purchase our new sofa, he really knew his stuff and was very friendly.

Resposta da Sofology - Thurrock
We were instore over 2 hours .We were helped by Fern who helped us with everything we asked for very professionally. We purchased a sofa and footstool. Very happy with the service we were given.

Resposta da Sofology - Thurrock
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.