Amz made us feel at ease. There was no pressure to buy or aggressive sales tactics, which most people hate. He just provided information, was very helpful and made us feel comfortable. We only popped... Ver mais
A empresa respondeu
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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Amz made us feel at ease. There was no pressure to buy or aggressive sales tactics, which most people hate. He just provided information, was very helpful and made us feel comfortable. We only popped... Ver mais
A empresa respondeu
Stephen was very good at his job as a salesman for sofology, polite, helpful, answered any question we asked, made a lovely cup of tea. We are now waiting for our furniture to arrive.
A empresa respondeu
I ordered on the phone after visiting in store. Ameet was a great help and walked me through the whole process, stayed on the phone the whole time and was extremely friendly and helpful! Excellent cus... Ver mais
A empresa respondeu
Rob, our Customer Service Assistant was great, helpful and very informative. Sofology is a great store, clean, tidy and very well presented. All the sofa's are lovely, colours choices are amazing... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Reino Unido
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The staff member who served us was polite and knowledgeable. He explained all the options and overall it was quite good experience.

Resposta da Sofology - Thurrock
We had 2 visits to the store deciding which settees to buy, Steve and Jon were both very helpful, and knowledgeable, which was a great help

Resposta da Sofology - Thurrock
John was amazing from start to finish. No pressure approach, incredibly informative and made the whole process enjoyable. Highly recommend, really lovely store too.

Resposta da Sofology - Thurrock
Helpful salesman. Let us browse before coming back & answering our questions & pricing up the different combinations.
We left the shop to come home & check measurements.
He followed up with a phone call & we ordered on line. Very easy.

Resposta da Sofology - Thurrock
We knew exactly what we wanted and Steve helped us get it by being informative, friendly and professional.

Resposta da Sofology - Thurrock
Served by Steve in the Thurrock branch, he explained everything really well, have good advice, and it was a very efficient process.

Resposta da Sofology - Thurrock
My experience was exceptional. Del was on point with everything. Answered all my questions, polite, well mannered and articulate. Very good with people.

Resposta da Sofology - Thurrock
The sales advisor was great, knowledgeable a very helpful

Resposta da Sofology - Thurrock

Resposta da Sofology - Thurrock
Ameet was friendly and professional explaining all of our options and allowed us as much time as we needed to browse the store and make our choice.
We really liked the store layout and there was no pressure sales.
Loved the large swatches which really helped with colour choice.

Resposta da Sofology - Thurrock
We was promptly served by Rob in the Thurrock branch. He was fantastic at guiding us to what would be suitable for our home, pros and cons of materials for our day to day needs and thoroughly explained all aspects of the sofa in detail. We are very thankful for his help!!

Resposta da Sofology - Thurrock
The choice and selection was helpful at the store and the staff were helpful, friendly, professional but not too pushy. The advice given about the finance and payment was incorrect and poor. Logging onto the account on the finance company's website is also poor and slow. You will pay a deposit and at least two monthly payments before you receive your furniture. If you make a large payment it reduces the length of your credit agreement not the monthly payments which was contrary to the advice given b6 the store.

Resposta da Sofology - Thurrock
Great service today from Ameen! Not overly “sales-like”, super knowledgeable and helpful!

Resposta da Sofology - Thurrock
Great customer service!
It was a Very easy and straight forward process.
Ameet explained everything clearly and we were in and out of the shop in 30 minutes!

Resposta da Sofology - Thurrock
Ameet was absolutely amazing. So knowledgeable about the sofas i was interested in. Purchased in store. Thank you Ameet

Resposta da Sofology - Thurrock
We went into the lakeside store
Choose a sofa we liked
Approached a member of staff
Who we now know was named crystal
She was most helpful
Took her time to explain the after care of the sofa which we purchased
And demonstrated how to keep sofa look fresh and new looking
Could not of asked for a better sales person
A massive credit to the company

Resposta da Sofology - Thurrock
Rob was our consultant and he was friendly professional and made the experience fantastic! THANKS ROB and up the hammers!

Resposta da Sofology - Thurrock
Served by Steve who was very helpful and professional, explained everything in detail. Would recommend this store and Steve to friends and family

Resposta da Sofology - Thurrock
We came in to buy our first sofa,
Hands down one of the best experiences, all the staff were friendly and welcoming.
I can’t remember our salesman’s name but he went above and beyond and was so helpful !

Resposta da Sofology - Thurrock
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