The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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Veja o que dizem as avaliações
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Ver mais
A empresa respondeu
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Ver mais
A empresa respondeu
From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Reino Unido
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Thank you for a smooth and excellent…
Thank you for a smooth and excellent purchase Rob
7 de fevereiro de 2026
Resposta da Sofology - Thurrock
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Good service
Impressed the range of leather sofas and the optional additions. Served by Rob who we found really helpful in making our decision on visit to lakeside store. Very knowledgeable in ranges available and what best suited our requirement.
6 de fevereiro de 2026
Resposta da Sofology - Thurrock
What an amazing review, thank you so much for taking the time to write this 😊
Great service from Rob at the Thurrock…
Great service from Rob at the Thurrock store. Very helpful and knowledgeable. Easy process buying our sofa. Thank you
6 de fevereiro de 2026
Resposta da Sofology - Thurrock
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Steve was a top man
5 de fevereiro de 2026
Resposta da Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Steve at thurrock was excellent…
Steve at thurrock was excellent explained everything well would definitely recommend
4 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Jon in the Lakeside store was extremely…
Jon in the Lakeside store was extremely knowledgeable, polite and far from the the usual 'hard sell' approach you may experience in other furniture chains. Highly recommend this guy should anyone be in the store, a credit to his team!
31 de janeiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Friendly and helpful sales assistants…
Friendly and helpful sales assistants Rob and Jon.
Showroom bright,set out well. Large selection of sofas.
3 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Really patient service from the store…
Really patient service from the store as we chose, changed our mind and changed our mind again!
Thanks for Rob for his patience! We got there in the end!
3 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Amazing service from saad
Amazing service from saad, really helpful and buying was a simple straight forward process
3 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Ameet went above and beyond to help us…
Ameet went above and beyond to help us make the right decision
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sofology - Thurrock
Thank you for awarding us 5 stars Joe :-)
The way Jon met us at the door
The way Jon met us at the door, explained the lay out of the store then kept an eye on us from a distance (not follow us closely around the store which makes us feel edgy), but was always there to offer advice when needed. He dealt with us in a professional manner but still made us feel comfortable. He also makes a good cup of tea.
2 de fevereiro de 2026
Resposta da Sofology - Thurrock
Thank you for choosing Sofology! We are pleased that you enjoyed your tea!
Nice way to buy a sofa
Ameet was brilliant, low key and very professional. Your store is far better stocked and displayed than your competition all round great experience.
29 de janeiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Jon from Thurrock was very helpful
Jon from Thurrock was very helpful. We had two small kids with us but Jon was great, explained everything concisely and helped us choose our sofa.
1 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Jon, we will make sure to pass this on! Have a nice day.
5 stars
Our assistant, Ameet, was great and went above and beyond to assist us. Highly recommended.
1 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Rob was very polite and explained…
Rob was very polite and explained everything clearly , great experience
1 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Great understanding of our needs by…
Great understanding of our needs by ameet. Listened to us .. and very helpful .thanku
1 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Saad was very helpful and knowledgeable
Saad was very helpful and knowledgeable
1 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Rob at Thurrock was really helpful
Rob at Thurrock was really helpful in explaining the differences in the sofas.
1 de fevereiro de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
The assistant (Teresa) from the…
The assistant (Teresa) from the lakeside branch was extremely helpful and knowledgeable. She helped us to make our final decision and place our order. I would recommend the brand and service.
31 de janeiro de 2026
Resposta da Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Our salesman Steve was Great
Our salesman Steve was very professional and a really lovely person and gave us great advice and to top it off he was a hammers fan ⚒️ just like me we purchased our Sofa today and can’t wait for it to arrive
Many thanks Jason
31 de janeiro de 2026
Resposta da Sofology - Thurrock
Thank you for sharing your experince
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