Sofology - York Avaliações 

2.115
•
O TrustScore é 5 de um total de 5

4,8

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely pe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

James made what could have been a very stressful experience into one that was very pleasant. He answered everything I needed to know and a lot more besides. He was professional, helpful and friendly... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Great sofa , was delivered in 2 weeks due cancellation from another customer. Only 3 stars though, as the £40 leather care pack wasn’t delivered with the furniture, and 3 weeks on, we’ve heard nothi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(2.115)

16.191 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A Sofology experience

We had a great experience on visiting sofology in York, we weren’t supposed to be making a purchase but we for just the right sofa we were wanting at a reasonable price too, the two team members were very helpful and accommodating especially Tim who went through everything with us, we would recommend Sofology to anyone.

23 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

19 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

These salesman was excellent

These salesman was excellent

20 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Chris the salesman was fab

Chris the salesman was fab, listened to what we wanted and got us a fab sofa.

19 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Couldn’t thank the York staff enough…

Couldn’t thank the York staff enough what lovely ladies

17 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 3 de um total de 5 estrelas

The in-store experience was Great

The in-store experience was Great - Gemma sorted out the sale, was very efficient, and showed knowledge. We were advised that the delivery was usually within 14 weeks (typically around 8-weeks). Here we are at 16 weeks and only just getting a delivery sorted. There were no emails to warn of any delay.

2 de janeiro de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thanks so much for your feedback, it’s great to hear Gemma looked after you so well in store. We’re really sorry about the delay and lack of communication around your delivery. That’s not the experience we want for our customers, and we’ll be sharing this with the team to improve. We appreciate your patience and hope you love your sofa once it arrives!

Avaliado com 5 de um total de 5 estrelas

Very polite staff & clear and…

Very polite staff & clear and professional. The lady that helped me and my partner purchase a new sofa was very kind & great! Thank you :)

3 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

The online ordering system was straight…

The online ordering system was straight forward and easy to navigate. Prior to ordering we received help and advice in store and all sales staff were friendly and not pushy.

5 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

We had a great experience in buying our…

We had a great experience in buying our sofa. Gemma was very helpfu, informative and not at all pushy.
We looked at all the major outlets but the style of the sofa and the extended insurance were perfect.

4 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

The salesman was very friendly and was…

The salesman was very friendly and was a great help! He looked the measurements I needed and took me around the store showing me what was suitable. He gave me plenty of time to decide which ones I wanted!

1 de abril de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Thank you for this great review Judith!

Avaliado com 5 de um total de 5 estrelas

Chris Harper-Barett

Chris Harper-Barett, agent at Sofology York, was
Helpful, knowledgeable, friendly and professional in his communication regarding the product.
Having visited other similar outlets in my quest for a sofa, Chris was bar far more professional than other outlet staff.

28 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Avaliado com 5 de um total de 5 estrelas

Confidence

Prompt reliable service from salesman and confidence that you will deliver as promised

28 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

We love our new sofa

Six months on and we love our new sofa. The staff at Sofology York were very attentive, knowledgeable and we found the sofa we wanted. Happy it was in stock so it could be delivered after a couple of weeks. The payment process was a bit confusing though and the website did not work for us, so we had to return to the shop a couple of times to make the payment.

7 de outubro de 2025
logotipo da Sofology - York

Resposta da Sofology - York

Thank you for your lovely review. we’re so pleased to hear you’re loving your sofa! It’s great to know the team in York helped you find the perfect fit. We’re sorry to hear the payment process and website caused some frustration, though. We really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service, Tim was brilliant explaining our new purchase, delivery and upkeep. Would highly recommend. Tim and the rest of the team all really easy to communicate with, and discuss our requirements and any concerns.

23 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tim. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great service at the York store

Great service at the York store, no pressure from pushy salespeople just down to earth, approachable, friendly staff.
No hesitation in recommending the store

21 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

excellant

excellent service

20 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

The sales person Tim Jones was very…

The sales person Tim Jones was very helpful and informative. Ordering a new sofa was straight forward.

14 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you for your review. Another great review for Tim, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Sofology york experience

Gemma left us alone to look round but was there if we needed her help. She was very knowledgeable about all the products.

13 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Great service

9 de março de 2026
logotipo da Sofology - York

Resposta da Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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