Softtop  Avaliações 22

Their cloud contact center has all the integrations we were looking for, making it the best decision for our multi-channel support system

The onboarding process with softtop.tech was impressive. They provided training and resources that made the transition to their system seamless

I appreciate the clarity of calls using softtop.tech services. Our customer feedback has been positive since we made the switch

With softtop.tech, we've got a scalable call center solution that grows with us. Their pay as you grow model is perfect for our budget

Their call center software is top-notch with amazing features that have made customer management both easier and more efficient

The CLI routes from softtop.tech offer excellent call quality. Our international calling operations are running smoother than ever

no more searching for customers record! CRM pop-up saves me tons of time. Life changing

Softtop.tech handles call volume spikes so smoothly, customer never know the difference. No disruption to our workflow

Working remote is easy with their tools. Maintains my work-life balance nicely

Call scripts helped standardize processes across the team. Feels more professional and buttoned up

IVR fress me up for complex issues customers really need my help with. More meaningful work

The coaching tools provide helpful feedback on my calls. I feel supported to keep improving interaction

With softtop's dashboards, I get business insights fast to make smarter choice. Really helps me support customer better.

World-class call center solution from Soft.tech would highly recommend to any business needing to up their customer experience game

We're saving a ton on telephony costs with softtop's great SIP Termination rates. Reliably handles all our global traffic

The CRM Integration with Softtop.tech is genius - everything I need on one screen. No more toggling between systems. Makes helping customers way smoother.

I just started using softop.tech and wow, what an intuitive platform! The interface is super easy to navigate and setting up workflows was a total breeze. I'm so impressed

Smart call routing really reduces hold times. Customers connected quickly to agents who can help. Its genius

I love the call recording features. Helps me listen back and improve my customer service skills. Makes me better at my job.

The IVR helps customer self-seve for common requests. Reduces wait times by filtering out simple issues. Customers seems happier