SoftwareCW Avaliações 369

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a software from SoftwareCW and was unaware I'd ordered a subscription too. I emailed them and I received a next day email stating they would cancel and refund the charges! Excellent customer... Ver mais

Avaliado com 5 de um total de 5 estrelas

First of all these guys are the best. I am 74 years old so I am not the swiftest of computers even though I do have some experiance on them. My old computer took a dump on me so I got a newer one but... Ver mais

Avaliado com 4 de um total de 5 estrelas

We purchased the latest version of PrintMaster (for greeting cards, banners, etc.) for Windows 11. Initially we had trouble installing it but after a couple of back-and-forth emails to troubleshoot th... Ver mais

Avaliado com 2 de um total de 5 estrelas

Purchased Office 2021 on line and install went fine. However, Software CW enrolled me in some type of membership deal which I did not request and was not made aware of. Now I have to dispute the c... Ver mais

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

SoftwareCW is a growing provider of computer software for personal, business, governmental and educational institutions. Headquartered in Texas, SoftwareCW offers many of the latest and most popular software titles at deeply discounted prices. Whether you need one piece of discontinued software or deep quantities of mainstream software, we are committed to offering you extraordinary customer service and making your software purchase an enjoyable experience.


Informações de contato

  • 1321 Upland Drive Suite 9743, 77043, Houston, Estados Unidos

  • softwarecw.com

4,1

Muito Bom

O TrustScore é 4 de um total de 5

369 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Not a scam

I had my doubts that this was a legitimate storefront. I received the product license that I purchased and was able to add it to the Microsoft account. Would definitely consider buying for SoftwareCW again.

21 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

These people are terrible and liars

These people are terrible and liars. They intentionally charged me when I wasn’t supposed to be charged. They are the biggest liars and fraud company.. stay away

Update:

They have very bad customer service just read the reply. Don’t worry we will stay away as well as others should . They are POS and rude. Terrible terrible people.. go learn customer service a&$hole

7 de outubro de 2023
Avaliação não solicitada
logotipo da SoftwareCW

Resposta da SoftwareCW

Sherise is upset because she alleges our website stated she would not be charged for a product after literally going through the whole checkout process and entering her payment information, all while the total of the order was displayed the whole time.

I am not sure what world she lives in, but we do not offer products for free in hopes maybe the customer will come back later to approve the charge? I dont even know how to reply to this review because her reasoning has never made sense throughout her payment dispute (which she loss) and now.

I believe Sherise just bought the product perfectly knowing she would be charged and wanted to just try the software. And then when she came back to try and get a refund and realized software cannot be refunded, she looked for any reason under the sun to try and place blame on anyone besides herself for a refund. She failed miserably, but yet, we are the liars and frauds?

We are perfectly fine with Sherise and anyone that somehow is friends with her, staying away from our website.

Avaliado com 5 de um total de 5 estrelas

Works perfectly

I have looked for this download for a long time and am grateful to have found it. It downloaded easily and has worked perfectly ever since. No glitches or problems.

12 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No support or even response for purchase that doesn't work

Purchased a copy of Dragon NaturallySpeaking 15 after having a computer meltdown. I am paralyzed from the shoulders down, so I needed immediate access. SoftwareCW had a great purchase price, so I purchased and downloaded it on my new computer ASAP. It did not work properly from the word go. I reinstalled it and continued to have the same problems. I reached out to SoftwareCW to ask for support and got no reply. There isn't even an option for a refund but you have open the download. You will never have any idea whether the software works until you open the download, so if it doesn't work, you're screwed, just like I was for $452.60 I will never see again.

21 de agosto de 2023
Avaliado com 1 de um total de 5 estrelas

Reseller could give more warnings and more help

This is a software reseller. They offer NO support. You MUST go to the company whose software you bought to get any support. There's a link telling you to check for key details. I didn't see that. I bought the software because I only planned to use it once so I bought Corel Paintbrush X9. It's ONLY compatible with Windows 7 and 8. Other companies have that in the body of the description or, better yet, in the NAME of the title "Paintbrush Pro x9 for Windows 7 and 8 ONLY. I spent FIVE hours trying to find help. I finally found Corel's number and have started getting help. She told me how to find the download that came with the link. There's NO instructions in the email. It was in a tiny box in the upper right corner of my search page. It didn't work. Again, my problem for not reading the "key " page that is mentioned in the link. Go directly to the seller. Any company that doesn't highlight their warnings isn't a company I want to do business with. I have actually had POP UP PAGES that said" Are you sure your computer is compatible with this (old) software? That type of warning is too hard to miss. I am also uncomfortable with their refund policy. I really don't understand it. To me, it's ambiguous and leans very heavily in their favor. I know they may have people who take advantage when they have no problem, but an honest mistake should qualify for a refund. It appears the onus is on the buyer.

18 de agosto de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fine Under Pressure

I've been looking for a quality software that would allow me to make cards, posters, banners, etc. I was in a real pinch. I'd purchased a program that I thought was for the Mac but, come to find out, it was for a PC. My aunt had passed away and I was making a program for her service. I researched different software that day and ended up choosing the Hallmark one. The price was right, and so was the program. Everything has a learning curve and this was no exception. I chose to make a card as it would give me four pages to type on. The first, her picture, date of birth, death and a nice verse. The second page, a poem, third page the order of service and the fourth page, the eulogy. During the time that I was working on it, I became very frustrated. Looking back now, I realize it was because I was in a bind to get it done that night so that I could send it to my cousin in Oklahoma and I was exhausted. I was able to put it together exactly how I wanted it. I'd like to see much more clipart but I haven't had the time to play with it again to look and see if I just missed it. I ended up going online and downloaded what I needed. After I chose the font I wanted, I tried to print it and ended up with what looked like hieroglyphics. i ended up having to use the basic Times Roman. It looked fine, just not what I wanted. I still need to go back and research what happened and why. My cousins were delighted with the program and I was pleased that it has a low learning curve and I picked up on how to use it quickly.

28 de julho de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Softwar Delivery

I guess it is as much fault mine as it is ZSoftwareCW's. I stll can't get used to software delivery by email and still like to see a CD in a box with a mahual. By the time I noticed SoftwareCW;s email the link to the software had expired. Well they sure are not the easiest people to get hold of and thought the charge is on my card I do not have the software, So maybe they will read this.
Robert

2 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My laptop crashed

My laptop crashed, right when finis quickly purchased the Microsoft 365 package: Saved my contract, all work perfectly. Thank you!! The updating 365 software is easy to use, solves the problems: FAST!
I highly recommend the Microsoft 365 package, a life saver! The software downloaded easy, no technology required, just download, and done, that easy!i

26 de julho de 2023
Avaliação não solicitada

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