The electrician was great during the solar health check. However, the experience was let down by the admin team. The electrician needed a blank document with a letterhead from the office so they... Ver mais
A empresa respondeu
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The electrician was great during the solar health check. However, the experience was let down by the admin team. The electrician needed a blank document with a letterhead from the office so they... Ver mais
A empresa respondeu
I would definitely engage Solargain for future services for how honest they are with advice and if something is not particularly beneficial, they would highlight, for example - does a solar battery ma... Ver mais
Mark and Mick were extremely helpful in providing advice about which system would be best for our property. All of our questions were answered, both on site and over the phone. The install happened ve... Ver mais
A empresa respondeu
I recently purchase a place with Solar Panels installed by Solargain. The call I made is to firstly enquire whether maintenance has been carried out since installed. Lorraine answered my query. Cou... Ver mais
Solargain is a well-known solar expert. We are one of Australia's largest integrated solar power and solar hot water businesses. Solargain is a premium supplier of solar products. We are a highly experienced team, with over 190 staff members nationally in 23 locations. Solargain has been around for over 20 years, and has been doing solar PV since the first systems were installed in Australia. We’ve installed more than 88,000 systems in this time and been one of the only solar PV companies that has been around for every rebate, every boom and every fall. We’re very proud of this, as it’s proof of our commitment, reward for our customers and something very few organisations have achieved. Solar PV is a long-term investment, and we truly understand this. We promise to provide the highest quality components, advice from the most experienced consultants and the best ongoing support in the industry.
10 Milly Ct, 6090, Malaga, Austrália
Respondeu a 83% das avaliações negativas
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Needed help clarifying the relationship between meter readings and solar panel output. Kristy went to a lot of trouble to research the issue and advise me accordingly.
I have had a solar system installed by Solargain for 6 years and couldn't be happier.
I know State Govt grants have helped, but I haven't paid a power bill since installation.

Resposta da Solargain
We recently decided to install a solar system with batteries on our property, and initially, we felt overwhelmed. However, once we connected with Lindsey Ditfort, a solar and battery consultant at Solargain, everything changed. Lindsey listened to our needs and future plans for property renovations, and she created a tailored package that was a perfect fit for us. Her detailed report, complete with savings projections, product information, and a clear process overview, gave us peace of mind. The installation was smooth, and the accompanying phone app makes monitoring our system easy. We highly recommend Lindsey and Solargain to anyone considering a new system or upgrade. Their expertise and support made the whole experience stress-free.

Resposta da Solargain
From day one everything was so easy no hassles a great price and the installers were the best team I have had work at our house. The install looks wonderful and everything was left so neat and tidy. They showed me how to use and follow the App. I will pass the name SOLARGAIN around to anyone who is interested in the system.

Resposta da Solargain
Matt was very courteous and explained why he was here for in regards to testing my solar inverter. He checked all panels whilst he was here as well. The service was very efficient. I would recommend Solargain for any issues that may occur.

Resposta da Solargain
The team arrived on time and completed the job efficiently and tidily. Everything was completed in less time than I had expected and I was ‘educated’ in what to expect when the system is operational.

Resposta da Solargain
Great communication along the way to decide what level of solar installation to choose , very good turn around from acceptance of the quote , very clean and professional installation , would recommend them highly especially the team from Wangaratta

Resposta da Solargain
Prompt. Great communication at every step of the process. Cleaned up after install. Supervisor came and checked next day. Couldn’t have asked for anything more. Thank you.

Resposta da Solargain
No fuss quote
No pressure to buy
Good communication
All manuals and warranty info provided
Installed on time and no issues
Unsure of what HWS to install and Sheldon in sales was very patient and helpful with all of my questions. I was apprehensive about the price as it was significantly cheaper than competitors but Sheldon answered all my queries and I was confident to choose Solargain. The installers-plumbers and electricians- were friendly and efficient but most of all on time. Small issue with the booster switch but was fixed promptly and as promised.Thoroughly impressed and recommend.

Resposta da Solargain
From designing a system to installation these guys are terrific. This is my second 6.6kw PV installation with them and both have been top notch. They keep you informed and work round obstacles like shading and limited circuit board space. Maybe more expensive than the cheap firms but don't you get what you pay for?
The customer service from all throughout the process has been exceptional. Great communication, tailoring our package to our family needs and then installation was dreamless with a team that kept us up to date on the progress.
Highly recommend on value, customer service and we are repeat customers as our original solar panels were fitted by Solargain 15 years ago.
I had James De Santos come out to my property twice, once to explain how the solar systems work, how much I stood to save and what system he recommended. And once to give me the quote and see if id like to go through with it which I did.
James was extremely knowledgeable and gave me great confidence in my decision. I look forward to my installation date.
I think there a well respected company had no problems from day one to the installation very happy will recommend to anyone
Quick install, very tidy workmanship, great communication
These guys are awesome. From the outset the communication was great, and install process was excellent.
I sourced quotes from multiple providers, I found the consultant from Solargain to be the most engaging and helpful over the phone, he also sent the quote through first, and was the best value in my opinion for the most suitable option for my home. The installation was professional and well organised and arranged very promptly. I’m confident I made the right call to engage Solargain.
Solar gain were very professional, not pushy like some companies I called. They installed the system on the arranged date. Everything seems to be working properly. Very happy with the experience
The initial meeting with the Solargain consultant was informative. The follow-up installation was professional and carried out promptly.
Solargain always do an excellent job, which is why we're repeat customers for our solar needs
I chose this company because of their good reviews and star rating, I also liked the price that was quoted.we had a bit of a communication hiccup to start with but the lady that I originally spoke to said it was her first day so fair enough. I was told that the installer would arrive between 12pm and 2pm which suited me because I had appointments in the morning but when I arrived home around 11:45 he was finishing up, I had missed a text from him around 10:15 saying that he would be there in 15 minutes. He did his job because my husband was at home but he didn't connect my mobile to the wi-fi so now has to come back to do that which he could have done when I arrived home. He has done a good job otherwise.
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