Solar Maintenance and Repairs Avaliações 

Persevered with a problem that took a few visits to identify and resolve the problem. Turned up as scheduled and kept us updated on planned visits. System is now fully functional again. Engineers were efficient and communicated well. Would recommend as we were let down by the company that installed the solar panels (Good Energy who took over Wessex Eco Energy) who never returned our calls. Would recommend

Had call outs to a non functioning solar hot water system with fault traced to vermin attacking sensor cable on roof.
Cable now run through metal ducting which should solve problem.
Firm always quick to provide assistance & resolution of problem

The company responded quickly to my request and tge receptionist was helpful and reassuring. Dom, who came to the house was efficient and knowledgable. He explained things clearly. I felt he was honestt and trustworthy. He did what he could and gave me a broken down estimate for the remaining work. I woukd definitely recommend this company

From the original phone contact to the engineer calling to look at the system was as smooth procedure. Everything was explained in a clear manner and future work needed was booked in with the same efficient manner.

Responded quickly to initially contact and fully explained what needed to be done.
Engineer who fitted the new equipment and fixed the bird proofing worked efficiently. He also set up the App and demonstrated its use.

Very professional arrived when they said they would did a good clean job and were very helpful and friendly. Left with everything working
Will be using them again

Work to replace Solar Edge inverter was installed promptly. However we are dissappointed the engineers did not check we had a 12 year warranty before work being carried out which was still valid which we could have benefited from. This was a Solar Edge Product Warranty not a warranty from our original installers.We realise we made the mistake on not checking ourselves but we think in the initial investigation into failure of inverter, the engineer would know Solar Edge have warranties. We also expected help, or guidance to set up the Solar Edge app to help us monitor our pv system. Otherwise we think the work carried out was efficient and quick.

Amazing experience from start to finish. The one thing that made my interaction such a joy (aside from the solution and service and their technician Mo ) was the straight forward honest discussions, the guidance and support and the confidence this gave me in their ability to deliver an outstanding experience, which they did..Thank you team Solar Maintenance

Absolute bunch of COWBOYS

Mo, the engineer called and spent 20mins looking at an error code , batteries disconnected.

Messed around with a few settings and then told me the invertor was incompatible with the batteries and quoted me £2495.00 to replace the invertor with the same make and model - after he just told me they invertor and batteries were incompatible!!!!!!!

I telephoned thier office, and as to date, you've guessed it, no one has replied.

Use at your own peril

First engineer rang to let us know he was going to be late. The second engineer didn't phone to let us know he was going to be late, and also had trouble finding us.
Steve who I spoke to in the office. Wa always very helpful.
Both engineers carried out the work efficiently. So very pleased with that.

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The company was very polite & efficient. Easy to organise no hidden costs. Will use them again for the next service.

Engineer turned up exactly on time planned, and successfully serviced our system

Arrived on time, was helpful, Louis explained everything well and answered our questions about other aspects of solar stuff.

Very efficient process from first call to appointment, and engineer was able to fix the issue there and then. I don't know whether pricing is competitive or not because I have not experienced other service companies. However I'm pleased that my solar panels are functioning once again.

Excellent service: promptly responding, providing clear explanations of their diagnosis, clear pricing. I would certainly use them again.

Definitely recommend SMAR. Everyone I dealt with was very helpful, came at the correct time, did the job and left everything clean and tidy. Such a refreshing change to deal with such a professional company.

Fantastic service from start to finish. The engineer arrived on time, was extremely polite and friendly and dis a thorough job repairing the fault to the solar system, highly recommended.

I had to arrange an inspection and maintenance visit in the house where my elderly disabled father lives (a long way from me), and apart from effectively diagnosing and solving some technical issues the team were very good at the "softer" issues involved in being in the house of a vulnerable client.

Excellent service arrived on time .Dave quickly diagnosed the fault with the solar system and repaired the system .
Would highly recommend