SoleCup Avaliações 505

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My cup has reignited my love of looseleaf tea. So easy to use, wash and keeps the tea nice and hot. The cork holder is perfect, as your hands don’t get burnt on the glass. Really happy with my purcha... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love my SoleCups! Easy to keep clean, 530ml of tea is enough to survive couple hours, infuser is perfect size, siliconband make easier to hold the cup and of course, cups comes with my favorite colo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Contact straight away to point out that the items I ordred weren't compaitable with each other and one was out of stock. A replacement item was arranged within minutes and shipped straight away. Excel... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a super small company - always able to help…I needed a replacement lid for a bottle & they were happy to send one out free of charge. Also a replacement seal for an original sole cup & again in... Ver mais

Detalhes da empresa

  1. Loja
  2. Loja de Porcelanas
  3. Loja de Café
  4. Loja de Balcões
  5. Loja de chás
  6. Atacado

Escrito pela empresa

SoleCup is a Birmingham based family run company focused on creating long-life alternatives to disposable items. We’re on a mission to reduce waste and improve taste for coffee, tea and smoothie drinkers. Our eco-focused company has grown out of a love for good coffee and the simple idea that using less and caring for the environment are the basics of a sustainable lifestyle. We want you to know we are passionate about reducing the use of disposable cups and single use plastics and we encourage a refuse, reduce, reuse and recycle philosophy. We have carried this philosophy into products we have added to the range and ensure all packaging is either recyclable or bio-degradable.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

505 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Amazing cup for looseleaf teas!

My cup has reignited my love of looseleaf tea. So easy to use, wash and keeps the tea nice and hot. The cork holder is perfect, as your hands don’t get burnt on the glass. Really happy with my purchase. I will definitely be treating myself to another one.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love my SoleCups

I love my SoleCups! Easy to keep clean, 530ml of tea is enough to survive couple hours, infuser is perfect size, siliconband make easier to hold the cup and of course, cups comes with my favorite colours.

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service and speedy shipping

Contact straight away to point out that the items I ordred weren't compaitable with each other and one was out of stock. A replacement item was arranged within minutes and shipped straight away. Excellent customer service from Paul and great products. Would definitely recommend thsi company

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A cup, no a mug ,no a dream

This is one of the best things I've bought all year! It's not just useful, it's colorful and pretty too. I work at a coffee shop, and my drinks just taste better in this cup. My only tiny complaint (because nothing's perfect, right?) is that the steam relief valve is a little weird. If I fill it up and want to drink it quickly, it spills a little.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible Customer Service!

Incredible Company! I have purchased 3 times from this company previously and today needed some assistance from Customer Service, and wow what a breath of fresh air to have an immediate response resolving my issue. This has made me love the company even more the fact they really care about their customers. Thank you very much, i have just made another purchase from you for a Christmas present and will continue to purchase in future ☺️

22 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Product was not delivered directly to…

Product was not delivered directly to me. Then it was send back and noone by SoleCup reacted. After weeks I told SoleCup, that I didn´t get the product, but payed already for it. They proved it and after that send me the money back minus delivery cost.
So just make sure, that you track everything on your own - then it might be good, maybe even very good.

29 de agosto de 2025
logotipo da SoleCup

Resposta de SoleCup

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience.

Your order was dispatched promptly and tracking was provided. When the parcel reached customs, we confirmed with you that the import duties needed to be paid in order for delivery to continue. Unfortunately, as these fees weren’t paid, the parcel was returned to us by the courier.

As stated at checkout, international customs charges are the responsibility of the recipient. Once the item was returned, we issued a refund minus the original delivery costs, which only covered part of the actual shipping fee.

We always aim to be transparent and helpful, and we’re glad the refund was processed for you.

Avaliado com 5 de um total de 5 estrelas

Love!!

I purchased a Sole Cup for myself in March and have pretty much used it every day since - I love it! I have since bought one for my mum and she also loves it. The cups are very good quality and excellent value for money. The delivery was also very prompt. Couldn’t recommend enough!

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Nearly there

Great looking and quality coffee cup. Two things that brought it down from a 5 star. Firstly purely from an engineering standpoint it bothers me that the lever that clips down over the sippy hole doesn’t fold back nice and flush into the lid which would’ve been a reasonably easy design alteration. Secondly, when drinking, your top lip sits on/against the large round ridge of the centre of the lid, which is just a bit uncomfortable and again would’ve been a very easy design alteration to make it more comfortable. Hopefully the next design takes these things into consideration.

5 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great cup

Great cup, does the job.
The rubber band stops you getting burnt but can still let quite a lot of heat through when freshly boiled water.
Also a sense of insecurity with the lid as there's no audible "click" shut, so you feel like it could just leak at any time.

3 de outubro de 2025

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