Solhop Avaliações 1.030

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We used Solhop for both transfers between Benalmadena and Malaga Airport. In both cases the drivers were on time, the vehicles were comfortable and clean, and the drivers very courteous and helpful wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very nice friendly drivers. The first David collected us from the airport. Arranged a spot to meet us and brought us to his spotless car, gave us all bottles of water and gave us lots of tips and ad... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I booked a ride with Solhop from Antequera Santa Ana to Benalmadena - the high-speed rail line is having problems and trains can’t make it to Malaga, using a bus instead. I wanted to avoid the bus and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Táxi

Escrito pela empresa

Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Punctual, friendly, reliable

My experience with Solhop for airport transfer was super. I had some problem booking online so had to contact them via email instead. They had my booking sorted within 30 mins. The driver arrived in plenty of time to pick me up, drove safely, and was friendly. Highly recommend

26 de março de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Hello Brigid!

Thank you so much for sharing your experience with us.

We are thrilled to hear that your airport transfer was excellent and that our team was able to quickly resolve the booking issue via email in just 30 minutes. Efficiency and reliability are exactly what we strive for.

It's wonderful to know you appreciated our driver's punctuality and safe driving. We take great pride in our professional team and are so glad they helped make your journey stress-free.

We look forward to welcoming you back on board very soon!

Best regards,
Dan M.

Avaliado com 5 de um total de 5 estrelas

I booked a ride with Solhop from…Great. Super-efficient, low cost, very professional driver.

I booked a ride with Solhop from Antequera Santa Ana to Benalmadena - the high-speed rail line is having problems and trains can’t make it to Malaga, using a bus instead. I wanted to avoid the bus and Solhop made it easy - super simple to book the journey. The driver contacted me a little while before my train arrived (it was running late, as all trains are at present) - arranged the specific meet spot - and then drove me home - a fine, smooth drive, highly professional, in a super-clean vehicle. A very nice ending to a week’s traveling.

25 de março de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear David,

Thank you so much for sharing your experience! 😊

We're so glad to hear that, despite the issues on the high-speed line, Solhop was able to offer you a comfortable and hassle-free alternative. That's precisely our goal: to make your transfers as simple and pleasant as possible, even in unexpected situations.

It's fantastic to know that the driver was attentive to your train's arrival, coordinated the meeting point with you, and provided a professional, comfortable journey in a spotless vehicle. Definitely a great way to end your trip! 😊

We hope to see you again very soon. Thank you for trusting us and for your recommendation! 🚗✨

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Punctual

Punctual. Clean. Polite. Helpful.

17 de março de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Hello Pam! Thank you so much for sharing your experience with us.

We are delighted to hear that you found our service punctual, clean, and polite. It is great to know that our team was helpful during your journey, as we strive to provide a stress-free and professional experience for every customer.

Feedback like yours is what motivates us to keep maintaining our high standards.

We look forward to welcoming you back on your next trip!

Best regards,
Dan M.

Avaliado com 5 de um total de 5 estrelas

5 Star transfers

Excellent service
Cancel for free if your plans change
Pay only AFTER taking trip
Very competitive prices
Same price or less than some taxis with the added benefit of pick up
Extremely courteous drivers
Luxury cars for very little extra
Driver arrived for both trips 20 mins in advance of booked time
I cannot say enough about this Excellent company
I HIGHLY recommend

18 de março de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Eleanor,

Thank you so much for your amazing feedback!

We’re delighted to hear that you appreciated our flexible booking conditions, competitive pricing, and the quality of our vehicles. It’s especially great to know that our drivers made such a positive impression and that everything ran smoothly and punctually for both of your journeys.

Your kind words and recommendation truly mean a lot to us. We look forward to welcoming you again on your next trip!

Regards,
Sandra L.

Avaliado com 2 de um total de 5 estrelas

Worst transfer we ever ben on...

The booking process was smooth, but the information regarding Tenerife (TFS) is not correct. The website states “Meet and Greet,” but that is not actually the case. You have to go to a desk and wait there for your driver. We had to wait about 10 minutes before we could leave.

The trip to the hotel was, unfortunately, far below acceptable standards and was probably one of the worst taxi rides I have had in a long time. The driver appeared extremely stressed and drove very aggressively, constantly accelerating and braking, forcing her way through traffic, honking, shouting, and yelling at other drivers.

When there were queues on the motorway, she exited at an off ramp just to rejoin again and cut past as many cars as possible on the inside before forcing her way back in. At one point she even drove off into a gas station just to reenter the road immediately afterward to save a few minutes.

This was not a pleasant experience at all. Our 10 year old was sitting with tears in his eyes, genuinely scared during the ride.

Based on this experience, it does not seem like there is any meaningful quality control of the drivers providing this service.

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Thank you for taking the time to share your feedback.

We are glad to hear that the booking process was smooth. Regarding the meeting procedure at Tenerife South Airport (TFS), we would like to clarify that we always inform our customers in advance that the meeting point is Office 6 inside the arrivals hall, where our local team coordinates the transfers. For operational reasons in Tenerife, the service is organised from this desk rather than through a traditional “Meet and Greet” inside the terminal.

Due to traffic conditions or possible delays from previous services, it can sometimes be necessary to wait a few minutes for the driver to arrive. Transfers on the island often operate differently from those on the mainland, and short waiting times can occasionally occur while the vehicles reach the airport. We understand that this may be inconvenient, and we appreciate your patience.

That said, we are very concerned to read about the driving behaviour you describe. The safety and comfort of our passengers are our top priorities, and the experience you mention is certainly not the standard we expect from our drivers. Your comments have been forwarded to our local operations team so they can review the situation with the transport provider and take the appropriate measures.

We truly appreciate you bringing this to our attention and we sincerely regret that this transfer did not meet your expectations.

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Professional driver

Professional driver. Clean car. On time. Clear communication. Excellent service. Highly recommend

3 de março de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Gil,

Thank you very much for your kind review! 🌟

We’re delighted to hear that you were pleased with our professional driver, clean car, punctual service, and clear communication. Your recommendation means a lot to our team and encourages us to keep delivering excellent service.

We look forward to welcoming you again on your next transfer!

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Reliable and excellent communication

Excellent communication throughout the entire process, including contact details of the driver beforehand via both sms and email. Kind and capable drivers, very punctual, and great (new) vehicles. Highly recommended in every way!

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Thank you very much for your wonderful review! 🌟

We’re delighted to hear that you appreciated our communication, punctual and capable drivers, and our comfortable, well-maintained vehicles. Your recommendation means a lot to our team and motivates us to keep providing excellent service.

We look forward to welcoming you again on your next transfer!

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Super Service

Super Service. Clean car and very friendly staff.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Nils,

Thank you very much for your kind review 😊

We’re delighted to hear that you enjoyed our service, found the car clean, and our staff friendly. Your feedback means a lot to our team.

We look forward to welcoming you again on your next transfer! 🚗

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Professional and slick

Professional and slick. No worries with them at all

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Richard,

Thank you for your fantastic feedback! 🌟

We’re thrilled to hear that you found our service professional, smooth, and worry-free. Your kind words mean a lot to our team.

We look forward to welcoming you again on your next trip!

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I'm so glad I prebooked Solhop for our airport transfer. Our flight was delayed by 3 hours and their responses by email assuring us our driver would wait was very reassuring as it was very late at night when we arrived. There was a slight mixup over cost as we added a fellow passenger who missed her link, but it was soon resolved. Will definitely use their services again. The car was amazing, electric and very clean. Thank you.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Heidi,

Thank you very much for your wonderful review 😊

We’re delighted to hear that prebooking with Solhop gave you peace of mind, even with your delayed flight, and that our team’s communication helped reassure you late at night. We’re also glad the minor mix-up over the additional passenger was resolved quickly.

It’s fantastic to hear you enjoyed your transfer in our clean, electric vehicle. Your kind words mean a lot to our team ⭐ We look forward to welcoming you again on your next trip! 🚗⚡

Regards,
Sandra L.

Avaliado com 3 de um total de 5 estrelas

Easy booking procedure but driver wasn’t sensitive!

Easy booking procedure. Driver was on time but when we got to the location, my seatbelt was stuck and I needed to get out of it in order to be able to access my phone and biometrics so I could make payment and all the driver cared about was me paying him. I kept telling him I was stuck and uncomfortable and needed help with the seatbelt. He had my card anyway, so I don’t know if he thought by helping me get out of the seatbelt, I’d just get out or what? Didn’t help me till after the payment. I was stuck in the belt for over 5 minutes!!!

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Suz,

Thank you for your honest feedback. We are very sorry to hear about the frustrating experience with the seatbelt and the delay in receiving assistance. This is not the standard of service we expect from our drivers, and we completely understand how uncomfortable and stressful this situation must have been.

We will investigate this incident with the driver and take steps to ensure that all passengers receive prompt help whenever needed, especially in situations affecting safety or comfort.

We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smooth and comfortable transfer on your next journey.

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Excellent experience with Solhop in…

Excellent experience with Solhop in Tenerife. We were caught up in the customs queue so were later than expected, but a driver was there waiting for us. On the return journey, the driver arrived on time. Just perfect, definitely recommend.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Alison,

Thank you very much for your kind review 😊

We’re delighted to hear that your experience with Solhop in Tenerife was excellent. It’s great to know that our driver was there to meet you despite the customs delay and that your return journey was punctual and smooth.

Your recommendation means a lot to us ⭐ We look forward to welcoming you again on your next trip!

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Excellent service and very comfortable…

Excellent service and very comfortable minibus.
Driver Juan very good driver and always on time .

Me and my group we are very satisfied.
Thanks
Jerry Attard
Malta

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Jerry,

Thank you very much for your wonderful review 😊

We’re delighted to hear that you and your group were very satisfied with your transfer. It’s great to know that Juan provided excellent service, was punctual, and made your journey comfortable in the minibus.

Your kind words mean a lot to our team ⭐ We look forward to welcoming you again on your next trip! 🚐

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Hi are driver David made us very…

Hi are driver David made us very welcome he picked us up on time 8:30 it was a comfortable drive to the airport

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Thank you very much for your kind review 👍

We’re delighted to hear that David made you feel welcome and that your transfer to the airport was comfortable. Punctuality and friendly service are very important to us, so it’s great to know you had a pleasant journey.

We hope to welcome you again on your next transfer with Solhop! 🌟🚗

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Will be using them again

Easy to book, paid online, they followed my flight and was there holding my name up upon my arrival. Very smooth so would recommend.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Maria,

Thank you very much for your kind review 😊

We’re delighted to hear that you found the booking process easy and that everything went smoothly on arrival. Our team always monitors flights to ensure our drivers are there at the right time, so it’s great to know this helped make your transfer stress-free.

Thank you for your recommendation, and we hope to welcome you again on your next trip! ✈️

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Very professional, would recommend

We have used Solhop on many occasions to pick us up from Málaga to Nerja. Door to door arrangement.. always in touch with you. Professional, smart and courteous drivers. And lovely clean smart cars. Would highly recommend. Thank you to everyone at Solhop. *****

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Jane,

Thank you very much for your wonderful review and for choosing Solhop on so many occasions 😊

We’re delighted to hear that your transfers from Málaga to Nerja have always been smooth and reliable, and that you appreciate our door-to-door service, communication, and professional drivers. It’s also great to know that the vehicles met your expectations.

Your recommendation and kind words mean a lot to our whole team ⭐ Thank you again for your trust in Solhop, and we look forward to welcoming you again on your next transfer!

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Always reliable transfers.

We have used Solhop several times for Airport Transfers and most recently a transfer from Tenerife South Airport to our hotel. Our driver was waiting for us at the designated spot at the airport and immediately took us to a smart and clean vehicle for the transfer to the hotel. We can thoroughly recommend Soho based on our experience.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear John,

Thank you very much for your continued trust in Solhop and for taking the time to share your experience with us 😊

We’re delighted to hear that everything went smoothly on your recent transfer from Tenerife South Airport and that your driver was ready and waiting for you at the meeting point. It’s also great to know that you enjoyed a comfortable journey in a clean and well-presented vehicle.

Your recommendation means a lot to us, and we truly appreciate you choosing Solhop for your airport transfers. We look forward to welcoming you again on your next trip! ✈️

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Great service and value

Pepe was prompt with the pick up drove safely and was courteous the vehicle was in good condition highly recommended, will be booking again soon.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Martin,

Thank you very much for your lovely review. We’re delighted to hear that you were happy with the service 😊

Pepe will be very pleased to know that you appreciated his punctuality, safe driving and courteous service. It’s also great to hear that you found the vehicle in good condition and that everything went smoothly.

Thank you for your recommendation, and we look forward to welcoming you again on your next transfer with us!

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

Great communication and faultless…

Great communication and faultless service.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear David,

Thank you very much for your kind words. We’re delighted to hear that you were happy with our communication and service 😊

Providing a smooth and reliable experience is always our goal, so it’s great to know everything went perfectly for you.

We hope to welcome you again on your next trip! 🚐

Regards,
Sandra L.

Avaliado com 5 de um total de 5 estrelas

First time we used Solhop & was excellent

First time we used Solhop. The overall experience was excellent, and I would highly recommend them. Communications were prompt and accurate. No translation issues; all in English and very good. Very easy to book and booking confirmation was very quick. Driver was on time, was friendly, courteous & communications were great (in both English and Spanish). No issues with final payment (via credit card) at the end of our trip. Our flights were delayed a couple of times & as a result our arrival into Spain was 12 hours later than planned. Pick up eventually was @ 1am. Regardless Solhop accommodated our ongoing changes quickly and professionally and we had no issues.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Solhop

Resposta de Solhop

Dear Joe,

Thank you very much for your kind review and for choosing Solhop for your transfer. We’re delighted to hear that your first experience with us was an excellent one 😊

It’s great to know that you found the booking process easy, the communication clear, and that your driver provided a friendly and professional service. We always aim to make every part of the journey as smooth as possible for our customers.

We also appreciate you mentioning the flight delays. Travel plans can sometimes change unexpectedly, so we’re very glad we were able to accommodate the updates and ensure your transfer still went smoothly, even with the late 1am arrival ✈️

Thank you again for your recommendation. We truly appreciate it and hope to welcome you again on your next trip to Spain! 🚐

Regards,
Sandra L.

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