Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Sonaíre is a premium menswear brand creating sophisticated clothing for men with a focus on clean design, refined silhouettes and timeless style. Built around understated confidence and modern luxury, Sonaíre offers elevated wardrobe essentials designed to feel effortless and versatile. Each piece is created with attention to fit, fabric, and detail, delivering clothing that balances comfort with a sharp, polished aesthetic.
Reino Unido
3,9
7 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Flawless experience top to bottom. Great quality garments and I will definitely return again. Thanks so much
Resposta da Sonaíre
Thank you for your review, we appreciate it and hope to see you again soon !
Quality is unbelievable, ordered Liora Linen shirt and shorts, got loads of compliments whilst on holiday.
Resposta da Sonaíre
Thank you Sean, we are glad !
Excellent quality for reasonable prices - you get what you pay for.
Resposta da Sonaíre
Thank you for your review, we appreciate it
Tried to request a return as they send the wrong sized item, no response from customer service at all! M
It’s unfortunate that I cannot upload evidence of this order or I would have including evidence of trying to reach out to the company with no response. It’s interesting that now a review has went up they will respond to that and nothing else.
Edit.
I had emailed to schedule a return with no response that’s why I left the review. Sorry that a review has made you want to reply promptly.
My order number is 1256 thank you.
The fact that this is the order number and I have emails to prove. I would happily post screenshots here if that was an option. Anyone who is curious too I’d happily provide them with proof that you are now making out that the order does not exist. Don’t try to make others out to be a liar just because your company has done wrong. The way your commenting back is also proof that you don’t care for the customer all you care about is getting their money!
Resposta da Sonaíre
Hi Melissa,
We cannot find any order under this name, nor any previous attempt to contact us by email or social media.
We also have a simple returns portal on our website where customers can request a return/refund directly without contacting us.
We have also requested your order details via Trustpilot on the day you left this review and we have not received any response.
At present, we have no evidence that this review relates to a genuine order or attempted return. Please email support@sonaireclo.com with your order number so we can verify this.
Edit : We see you have now edited and changed your review and added in an false order number, firstly our order numbers are not 4 digits, secondly none of our order numbers start with 12- as we have a specific format for our order numbers. Im very confused as to why you are leaving completely fabricated reviews ?
Amazing customer service, i accidentally missed the next day delivery option and my holiday was 2 days later, i wrote to them explaining. They replied quickly and shipped it next day delivery, free of charge. Quality and fit was great customer service, would most definitely buy again
I ordered the linen set and was very surprised by the quality as its a relatively small brand with a lower price in comparison to other brands ive bought from like reiss
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