Before purchasing just DONT
I ordered a pair of earrings that as soon as I opened and tried on were faulty and would not stay on my ears and one broke when I tried to get it to stay on my ear. I reached out to the company and this was the reply:
Dear customer,
Thank you for your message.
We are sorry to hear that the order did not meet your expectations.
As part of our company approach, we also try to reduce unnecessary international shipping and CO2 emissions where possible. For every few avoided return shipments, we contribute toward tree planting initiatives to help offset environmental impact.
If you would still prefer a return and full refund after delivery, that is of course possible within 30 days of receiving the item.
Return Conditions:
To qualify for a refund, the item must be returned in original condition, including:
• Unworn and unused
• Original packaging included
• No damage, marks, or signs of use
Return Address:
Warehouse Address:
3rd Floor, Building C, Dinfeng Science and Technology Park
Qiaotang Road, Fuhai Street
Bao'an District, Shenzhen City
China
18673113893
Please declare a low package value when shipping the return to help avoid unnecessary import charges.
Once shipped, kindly send us the tracking number. Please note that returns can only be processed through this address.
We look forward to hearing from you.
I told them that one of the earrings broke and there was no mention of this in their response plus I would have to go through all of the steps provided to send these in operatable earrings back to them. I decided to just forget about it all together and realized I gave this company money with nothing to show for it. I would never purchase from them again for sure and will tell everyone I know to avoid the risk of bad customer service and a bad product.
18 de julho de 2026
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