The lady I spoke to was extremely helpful and friendly and she dealt with my questions very well. Really looking forward to our trip to Liverpool to see Lewis Capaldi and our hotel stay which we had b... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The lady I spoke to was extremely helpful and friendly and she dealt with my questions very well. Really looking forward to our trip to Liverpool to see Lewis Capaldi and our hotel stay which we had b... Ver mais
A empresa respondeu
I was a little concerned booking package from the U.S. but the customer service people at Bundl were always so responsive and answered my questions promptly. The hotel room was great and the concert... Ver mais
A empresa respondeu
Paid over £300 for hotel in ticket package, rooms dated, shower was blocked and had fiscies coming out of shower tray whilst showering. Hotel promised another night stay and refund but all we’ve been... Ver mais
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We used Bundl to book tickets and accommodation to see Pitbull Blackweir in Cardiff. The site was easy to use and kept you regularly updated via email. Concert tickets come through on your ticke... Ver mais
A empresa respondeu
Book your event tickets online. Official ticket and hotel packages. Handpicked hotels, flexible payments, limited availability.
Bloomsbury Way 40, WC1A 2SE, London, Reino Unido
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Thank you so much for the most amazing experience! My daughter and I were so happy with our trip and the concert. Our hotel was fantastic and of course so was the concert! We cannot thank you enough for the wonderful service and experience. We were kept notified via email of our hotel and tickets and given perfect instructions for everything involved. I wouldn’t hesitate in recommending Sound Travel to my friends and family and booking again! Thank you thank you thank you
A stress free experience. Didn't have to worry about anything as was constantly kept up to date via email. Thank you Sound Travel!
We had no idea when we panic bought our tickets for Eras tour (all that was left were hotel packages) that we had randomly selected to stay somewhere super fancy…not.a.clue.
We got these tickets right in the middle of the court battle for financial separation & the divorce…so to say that it was a relief to have something good to look forward to (because I knew 2023 was going to be rough for us) is an understatement!
…& it was….
probably the roughest year since we 1st separated, because it was coming down to the nitty gritty & “he” was being difficult about everything, every.step.of.the.way…because #Narcissist & #22yearsofDV
Fast forward to February 2024, (after a 5 year, 8 month & 13 day battle), we are finally free & able to celebrate & enjoy something nice that was just ours.
#TheLanghamMelbourne has officially become our favourite hotel in the world (& we have stayed at some gorgeous fancy ones…but none were PINK!)…we would love to go back “one day” & stay for longer to really enjoy the whole experience a little more, (because we were at the concert for much of our stay…)
but this was exactly what we needed, so thanks for spoiling us for the night, the attention to detail is incredible, I mean…who has a chocolate fountain at the breakfast buffet & strawberries & blueberries & chamomile tea by the pool?!
What an immaculate experience you designed for us. We would do it again in a heartbeat!
I have zero complaints about the hotel package at Sheraton Grand, Sydney Hyde Park. The room was stunning, staff were lovely. Breakfast in the morning was absolutely insane. A huge variety of food that was all cooked to perfection. Plus the unforgettable A reserve ticket. Section A7 was unreal, and all for about $800 per person! Insane value. I am definitely a happy girl.
From moment we booked our tickets all went smoothly, great communication & service
Everything was so smooth, our experience was amazing
I'm so glad that this is how I chose my Eras Tour experience. It was so reassuring to know my accommodation was safe and organised and meant I got to have a more relaxing holiday. I didn't have to worry about my airbnb cancelling last minute so they could raise the price
My stay at the Langham Melbourne was amazing. So much so that my boyfriend and I now plan to spend a couple nights there the next time we're in Melbourne!
Great communication. Answered any question. Hotel and ticket package was fantastic thank you 😊
Would 100% recommended. From the welcome drinks on arrival, friendly staff and close proximity to Central Station, our Eras Tour Experience was 10/10. Would definitely look at hotel packages for future tours.
Booking the bundled concert and hotel was the best thing ever. Easy and seamless, everything worked perfectly. A huge thanks to Sound Travel! :)
We had an amazing time. Sound Travel made the experience run smoothly. They were organized & helpful at all times.
Very friendly and helpful staff!
Very good experience, stress free and the staff were always friendly and happy to help. Highly recommend.
Hotel was nice and in a convenient location. Size of the rooms was generous.
My group had x2 packages of x2 concert tickets (x4 tickets/people with x2 City King rooms at the Sheraton Grand Sydney Hyde Park).
The TS concert was on Friday 23rd Feb and we added extra nights (Thursday 22nd, Saturday 24th and Sunday 25th) through the Sound Travel website.
However, when checking-in on Thursday, the hotel staff advised they only had the extra nights booked for x1 room. The 2nd room only had the Friday night.
I tried to explain both rooms are under the one booking on Sound Travel. There is only one reference number provided and no option to select the extra nights for specific rooms - only the entire booking which is for 2 rooms so I assumed the extra nights were booked for both rooms.
I had to ask to speak with a manager at the hotel because the issue wasn't getting resolved. They said it was an issue with the third party (Sound Travel) despite me having no option but to go through them because that's how the tickets were administered.
Extreme anxiety and panic ensued because we now didn't have accommodation for 2 people for that night and the following nights after the concert. I knew everything would be booked out or expensive.
This lasted for approximately 30minutes until the manager at the hotel confirmed the amount I had paid only covered the extra nights for 1 room so I would therefore have to pay for any extra nights booked for the 2nd room. Thankfully, they had a spare room available and we were all able to stay.
The stress incurred from the booking system definitely ruined the day for us and meant the start of our trip didn't get off to a good start.
I believe this could have been avoided if Sound Travel had a clearer website/portal for bookings with multiple packages and extra nights.

Resposta da Sound Travel & Bundl
The price of did not reflect what we got for out money. The five-star hotel was small, noisy, and the request made far in advance for 2 separate beds was ignored and not even communicated to the hotel, as the manager had no idea it was meant to be two beds.
The only 5 star quality about the Four Seasons was the breakfast buffet.
The 'free travel' back from the concert was simply the train, which was free for everyone anyway. This is very poorly communicated.
Overall, I would not trust this company to organise a trip for me again. At least if I did it myself, I would have had the trip I wanted.

Resposta da Sound Travel & Bundl
The Eras Tour was my first experience using Sound Travel and it was a really positive one. Everything was organised very seamlessly with zero need for my interference. Sound Travel made it incredibly easy to request room configurations and add extra nights accommodation. The Langham hotel was nothing short of gorgeous! I had a wonderful stay with no complaints. Booking the hotel and ticket package was a stress free option, as finding accommodation in Melbourne during the tour was both difficult and expensive for those who didn't. I quite literally saved $$$$ booking with Sound Travel. I highly recommend them and I wouldn't hesitate to use them again.
A stress-free experience from beginning to end, I couldn't have wished for a better company to deal with than Sound.
With all of the nightmare stories about tickets being stolen online and messy hotel experiences, there was an air of trepidation. It was seamless.
From the check in at the Hyatt Regency Sydney, through to the concert and check out, everything was simple, easy and perfect. Any changes we made to the booking were handled professionally and with courtesy. I wouldn't hesitate to use Sound again in a similar circumstance.
Sound Travel is absolutely amazing from the start to finish. Sending us greetings and welcome emails to keep us up to date with tour and hotel infos.
Hassle-free check in when we arrive at Sheraton Hyde Park, Sydney. Not to mention they are able to secure options for additional nights of stay in the hotel in such peak periods.
Considering prices for everything were hiked up during the concert period, packages offered by SoundTravel has seen to be quite reasonable.
Will definitely buying another tour + hotel package with them.
Sound Travel were amazing, providing feedback to questions with prompt friendly replies.
My only issue was when booking, it indicated that the hotel was 1.5kms from the MCG...but it was actually more like 3.5kms. Which made getting home after the concert in the massive crowds very frustrating.
Zero issues. Painless process and very impressed with the level of support provided.
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